We appreciate the hotel was reasonably priced at the time of booking, even during high season. The room was clean, modern, not too big but just enough for our standards. The location is pretty far from the city centre but very well connected throug a bus stop right at the entrance. Of course, the price is lower to compensate for the distance, so no complaints there.
Some problems we had - there was a planned four-hour power shut down throughout the entire hotel, but no one from the staff bothered to inform us, not even upon check-in when they had the chance.
Additionally, we asked the staff for help with storing our luggage while we left the hotel to explore the city. Before I left the bags in the luggage room, I asked for a baggage ticket/number so the staff can safely identify that it's ours when we return to collect it. The staff member insisted there were no luggage tags/tickets available and it should be okay as it is. When we came back to collect our bags, a different staff woman was there, asking me for a luggage ticket for proper identification of the bags! Normally, she'd been right to do so, except her colleague wouldn't let me have them upon departure! That caused some delay and inconvenience, though it was eventually sorted out.
Finnally, as a couple staying for 2 nights, we've only received 2 toilet paper rolls, which forced me to get more from housekeeping on my own, which I think was avoidable.