In the heart of Annecy, Sure Hotel by Best Western Annecy offers a tranquil retreat. Unwind at the onsite spa, indulge in French cuisine at the restaurant, or let loose on the playground. With high-speed WiFi and an arcade/game room nearby to keep everyone entertained.
Reviews
8.28.2 out of 10
Very good
Popular amenities
24/7 front desk
Spa
Air conditioning
Electric vehicle charging point
Bar
Pet-friendly
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Breakfast available
Coffee shop/cafe
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Arcade/games room
Vending machine
Free newspapers in the lobby
Feel at home (6)
Playground on-site
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
Coffee/tea maker
The current price is AU$134
AU$134
includes taxes & fees
31 Aug - 1 Sept
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 2 Single Beds, Non Smoking
Standard Room, 2 Single Beds, Non Smoking
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
13 sq m
Sleeps 2
2 Single Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
9.09.0 out of 10
Wonderful
22 reviews
(22 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
13 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Apartment, Multiple Beds, Non Smoking (Shower Only)
Standard Apartment, Multiple Beds, Non Smoking (Shower Only)
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
70 sq m
Sleeps 5
2 Queen Beds and 1 Single Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)
Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
13 sq m
Sleeps 3
1 Queen Bed
View all photos for Comfort Room, 1 Queen Bed, Non Smoking
Comfort Room, 1 Queen Bed, Non Smoking
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Sleeps 2
1 Queen Bed
View all photos for Family Room, Multiple Beds, Non Smoking
138 Rue Des Pâquerettes, Annecy, Haute-Savoie, 74960
What's nearby
Annecy Castle - 3 min drive - 2.8 km
Centre Commercial Courier - 3 min drive - 2.4 km
Palais de l Ile - 4 min drive - 3.1 km
Notre-Dame-de-Liesse Church - 4 min drive - 3.1 km
Amours Bridge - 5 min drive - 3.5 km
Getting around
Chambery (CMF-Chambery - Savoie) - 26 min drive
Geneva International Airport (GVA) - 31 min drive
Pringy Station - 7 min drive
Annecy Groisy-Thorens-La-Caille Station - 15 min drive
Annecy Station - 29 min walk
Restaurants
Jadelight Buffet - 3 min drive
Burger King - 4 min drive
Basilic & Co Annecy - 3 min drive
Restaurant le Shiva - 3 min drive
Class'Croute - 4 min drive
About this property
Sure Hotel by Best Western Annecy
When you stay at Sure Hotel by Best Western Annecy, you'll be within a 10-minute drive of Lake Annecy. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
Bulgarian, English, French, Portuguese, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
63 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Playground
What to do
Pool table
Working away
Meeting rooms
Services
24-hour front desk
Free newspapers in reception
Luggage storage
Bike hire
Facilities
Terrace
Television in common areas
Arcade/games room
Full-service spa
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Step-free path to entrance
Thin carpet in room
ROOM
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Soundproofed rooms
Travel cot
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
STAR_OUTLINE
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
On-site venue – This restaurant specialises in French cuisine.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 5 August to 19 August:
Dining venue
The following facilities are closed on Friday, Saturday and Sunday:
Restaurant
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Annecy Best Hotel
Annecy Hotel
Best Annecy
Best Hotel Annecy
Hotel Annecy
Hotel Best Annecy
Best Hotel Annecy
Sure By Best Annecy Annecy
Sure Hotel by Best Western Annecy Hotel
Sure Hotel by Best Western Annecy Annecy
Sure Hotel by Best Western Annecy Hotel Annecy
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Sure Hotel by Best Western Annecy?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
Is parking offered on site at Sure Hotel by Best Western Annecy?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sure Hotel by Best Western Annecy?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Sure Hotel by Best Western Annecy and nearby?
Sure Hotel by Best Western Annecy has a spa and an arcade.
Are there restaurants at or near Sure Hotel by Best Western Annecy?
Yes, there's an on-site restaurant that offers French cuisine.
What's the area around Sure Hotel by Best Western Annecy like?
Sure Hotel by Best Western Annecy is in Cran-Gevrier, a short 10-minute walk from Thiou.
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Sure Hotel by Best Western Annecy Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 May 2025
Charming chalet-style hotel
Adorable chalet-style hotel with exceptional service. Attentive, friendly staff. Recently remodeled it is quite charming.
Jodi
Jodi, 1-night trip
10/10 Exceptional
11 Sept 2024
We enjoyed our stay here. The staff was super helpful and kind. We would definitely consider staying here again.
Daisy
Daisy, 2-night trip
6/10 Good
21 Oct 2023
It was located in good driving distance from tourist attractions
Adel
Adel, 1-night trip
8/10 Very good
11 Oct 2024
Surprised nothing else around.
Lyn
Lyn, 3-night trip
8/10 Very good
26 Aug 2024
Shame the restaurant wasn't open. It could have stayed this more clearly on the website
Alison
Alison, 1-night trip
6/10 Good
16 Aug 2024
Nice hotel with very friendly and helpful staff but our family room was tiny with only a skylight as a window. Nowhere near enough cloths storage for a family so lived out of our suitcases for the week and even that was tricky to find room to store them.
Huw
Huw, 6-night trip
10/10 Exceptional
9 June 2023
Dining options were limited. Room was very small.
John
John, 1-night trip
6/10 Good
17 July 2024
AC wasn't working consistently by shutting off in the middle of the night and not resuming operation (may be broken thermostat); there was a particular smell in the area of main lobby; dining area wasn't very tidy.
Otherwise, hotel was OK, staff friendly and helpful. We stayed one night only so there was no real opportunity for the hotel staff to rectify an issues...
Igor
Igor, 1-night trip
2/10 Poor
8 June 2024
Very very small rooms!!!! Does Not meet design requirements!!!!
Bathroom is all mold and No fan!!!!!
NEVER, I can recommend for my family and friends!!!!!
TERESA
TERESA, 2-night trip
4/10 Fair
3 Aug 2024
We booked a family room for two adults and two kids. The staff was friendly and helpful (our best highlight) but the property was old and run down, smelly and very hot. The room we were given had a skylight that did not open (no regular windows) and the AC was broken. It was 40 degrees Celsius and we asked for a new room. They gave us two rooms with a full size bed each because there were no other family rooms. The rooms were very very small and uncomfortable. Overpriced for the quality.
Kendra
Kendra, 1-night trip
8/10 Very good
1 Aug 2025
Tres bien
Facile d’accès, acceuil tres bien ,calme la nuit. Tres propre.Petit dejeuner tres bien. Il manquerait peut etre un frigo dans la chambre et place de parking un peu etroit
Bastien
Bastien, 2-night trip
8/10 Very good
28 July 2025
Emmanuel
Emmanuel, 1-night trip
8/10 Very good
21 July 2025
Anders Kern
Anders Kern, 1-night trip
10/10 Exceptional
17 July 2025
Christel
Christel, 5-night trip
8/10 Very good
16 July 2025
Fantastisch ontbijt en heel erg netjes
Degelijk hotel met fantastisch ontbijt.
Heel proper en net. Enkel een kamerbreed tapijt op de slaapkamer (tapispleine) 'daar Hou ik persoonlijk niet zo van. Maar verder perfect
Bart
Bart, 1-night trip
4/10 Fair
12 July 2025
La chambre avait bcp de poussière sur les murs.
Sur les 3 lits un petit recoin ou il y avait un lit une place pas de prise.
La chambre avait un vélux qui ne s'ouvre pas.
Qualité orix vraiment pas top.
BEYSSAC
BEYSSAC, 2-night trip
6/10 Good
27 June 2025
Verified traveller
3-night trip
8/10 Very good
27 June 2025
Christian
Christian, 1-night trip
8/10 Very good
19 June 2025
BIEN
Daniel
Daniel, 4-night trip
8/10 Very good
16 June 2025
FLORENCE
FLORENCE, 1-night trip
8/10 Very good
3 June 2025
Foi tudo bom. Ficamos 2 noites.
Rolf
Rolf, 2-night trip
10/10 Exceptional
1 June 2025
Laurent
Laurent, 4-night trip
8/10 Very good
26 May 2025
Für eine Nacht ok
Für eine Nacht auf Montage kann ich nicht viel sagen. War okay.
Rudolf Ludwig
Rudolf Ludwig, 1-night trip
10/10 Exceptional
20 May 2025
Parfait en famille
Génial. Nous avons ajouté une location de vélo. L'espace jeu etait super pour les enfants