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Crossroads Inn & Suites

2.5 star property
Hotel within walking distance of Ripley's Aquarium of the Smokies

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
LOFT room ,1 king bed with jetted tub
Suite, 1 King Bed, Fireplace, Jetted Tub
Room, 1 King Bed, Jetted Tub
Seasonal outdoor pool
Nestled close to Anakeesta and SkyPark, Crossroads Inn & Suites offers a warm welcome with free self-serve breakfast and a cozy lobby fireplace. Unwind at the seasonal outdoor pool or children's pool, stay active in the gym, and enjoy convenient laundry facilities. With helpful staff on hand and free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Free breakfast
  • Laundry facilities
  • Pool
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Reception fireplace
  • Vending machine
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is AU$133
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed (Seasonal Fireplace)

Single Room, 1 King Bed (Seasonal Fireplace)

Single Room, 1 King Bed (Seasonal Fireplace)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Brookside Lodge

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, (1991)
Brookside Lodge
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About the area

Map
Gatlinburg, TN

What's nearby

  • Anakeesta - 6 min walk - 0.5 km
  • Ripley's Aquarium of the Smokies - 7 min walk - 0.6 km
  • Ripley's Believe It Or Not Museum - 13 min walk - 1.1 km
  • SkyPark - 13 min walk - 1.1 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk

About this property

Crossroads Inn & Suites

When you stay at Crossroads Inn & Suites, you'll be in a great location, within a short 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. Guests can enjoy the seasonal outdoor pool, or take advantage of nearby snowboarding. Also, Ripley's Believe It Or Not Museum and SkyPark are within a 15-minute walk. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 11:00 PM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited (max. 1 space per unit)
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free self-service breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children's pool

What to do

  • Ski lifts nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Fireplace in reception
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Grab bar near toilet

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to March 31 2025 (dates subject to change):
  • Breakfast

Children & extra beds

  • Cots/infant beds are available for USD 10.0 per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites offer free cancellation for a full refund?

Yes, Crossroads Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crossroads Inn & Suites?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Crossroads Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crossroads Inn & Suites?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Crossroads Inn & Suites and nearby?

Have fun with nearby winter activities such as snowboarding and skiing. Crossroads Inn & Suites also has a seasonal outdoor pool.

What's the area around Crossroads Inn & Suites like?

Crossroads Inn & Suites is a short 7-minute walk from Ripley's Aquarium of the Smokies and 6 minutes' walk from Anakeesta. Travellers say that the area is walkable and ideal for skiing.

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Crossroads Inn & Suites Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent
Excellent price quality. good location, nearby restaurant, park. Very nice
maria, 3-night trip

8/10 Very good

Friendly staff and good breakfasts.
Ed, 6-night trip

10/10 Exceptional

Great location!
Rebecca Rios, 3-night trip

10/10 Exceptional

Great location!
Alexa, 1-night trip

10/10 Exceptional

Very clean, renovated, and walking distance to everything on the strip!
Madisyn, 1-night trip

10/10 Exceptional

Nice Clean Friendly... Easy access to Town and Shopping.
Joseph, 2-night trip

10/10 Exceptional

Clean close to everything great breakfast
Cynthia, 1-night trip

10/10 Exceptional

everything was incredible the rooms were beautiful as well.
Carmen, 1-night trip

10/10 Exceptional

Loved the place
Michael, 3-night trip

8/10 Very good

We enjoyed our stay, nice breakfast. Staff were friendly and helpful. Beds were comfortable.
Declan, 4-night trip

10/10 Exceptional

Very convenient location and hot breakfast included
Paola, 1-night trip

10/10 Exceptional

Good hotel
The rooms were really nice and big. Everything was clean and the free breakfast was good. Would recommend this hotel to family and friends.
Cynthia, 1-night trip

10/10 Exceptional

Best place to stay near all the excitement!!!
This was mine and my husbands 3rd time staying here and it has not disappointed us any time we have stayed there! We absolutely love it and won’t stay anywhere else!
Aubrey, 2-night trip

8/10 Very good

Clean, affordable and staff are friendly.
Irene, 2-night trip

10/10 Exceptional

Great location and very clean room was fine with it all
justin, 2-night trip

10/10 Exceptional

Good hot breakfast,short walk to the strip
Daniel, 2-night trip

10/10 Exceptional

Winter Vacatuon
The room was large with a gas fireplace. The furniture was not comfortable but the bed was nice and we slept well. The room was clean and somewhat updated. Very quiet, location was ok but a bit north of most of the downtown restaurants.
Donald, 4-night trip

10/10 Exceptional

The staff is wonderful and very helpful. Location is great as many activities and restaurants are within walking distance.

10/10 Exceptional

great place and price ! it was nice and clean and very nice staff and the breakfast was amazing . great
Shelby, 2-night trip

10/10 Exceptional

Love this place
Very clean!! Awesome breakfast!
Eddie, 1-night trip

10/10 Exceptional

This was the first time we have stayed here. I can’t wait to book for next year.
Stephanie or Jeff, 3-night trip

10/10 Exceptional

Updated rooms that were clean and the breakfast was very good
Spencer, 5-night trip

10/10 Exceptional

Very nice and close to evetthibg
Nipul, 1-night trip

10/10 Exceptional

Room was clean, there was plenty of parking and the price was great.
Servando, 1-night trip

6/10 Good

Our room showed visible signs of wear and tear. The mattress was very firm and the pillows were very flat.
Nicholas, 2-night trip