We were greeted warmly upon arrival, and check-in was quick. However, once we got to the room, we encountered several issues that were unexpected for a hotel of this caliber. One of the headboards was falling off and appeared crooked, while the paint throughout the room was damaged, giving it a much-needed makeover. In the bathroom, the towel holder above the toilet was bent and seemed on the verge of falling off the wall, which was concerning with young children around. Additionally, there was no mini fridge or microwave, despite a noticeable space where the fridge should have been. Even thought it is very close to many shops and restaurants I don't think I would recommend this hotel.