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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Mandarin Oriental Ritz Madrid

5-star5 stars
Plaza de la Lealtad 5, Madrid, Madrid, 28014, Spain

Luxury hotel with 3 restaurants, near Thyssen-Bornemisza National Museum
  • Free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Comfort
Very comfortable
Vibe
Awesome vibe
Food
Delicious food
Service
Fantastic service

Mandarin Oriental Ritz Madrid

What’s around Mandarin Oriental Ritz Madrid

Landmarks

  • In Retiro
  • Thyssen-Bornemisza National Museum - 3 min walk
  • Prado Museum - 5 min walk
  • El Retiro Park - 6 min walk
  • Gran Via Street - 8 min walk
  • Puerta del Sol - 10 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 12 min walk
  • Plaza Mayor - 17 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Madrid Recoletos Station - 11 min walk
  • Madrid Atocha Station - 14 min walk
  • Atocha Cercanías Station - 15 min walk
  • Banco de Espana Station - 6 min walk
  • Anton Martin Station - 10 min walk
  • Sevilla Station - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 153 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Train station shuttle service is available from 6:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Up to 2202 lbs

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle from 6:00 AM to 11:00 PM

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club
Working away
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1910
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Mandarin Oriental Ritz Madrid’s small print

Also known as

  • Hotel Ritz Madrid
  • Hotel Ritz
  • Mandarin Oriental Ritz Madrid Hotel
  • Mandarin Oriental Ritz Madrid Madrid
  • Mandarin Oriental Ritz Madrid Hotel Madrid
  • Hotel Ritz
  • Ritz Madrid
  • Ritz Belmond Madrid
  • Ritz Madrid
  • Hotel Ritz Madrid
  • Hotel Ritz

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place and guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for EUR 132.0 per night

Full breakfast is offered for an extra charge of EUR 999 for adults and EUR 999 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 999 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of EUR 999 per vehicle (one-way, Maximum occupancy 6)

WiFi is available in guestrooms for EUR 999 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 999 per 24-hour period (rates may vary)

Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mandarin Oriental Ritz Madrid

  • Is there a pool at Mandarin Oriental Ritz Madrid?
    Yes, there's an indoor pool.
  • Are pets allowed at Mandarin Oriental Ritz Madrid?
    Yes, pets are welcome, with a maximum weight of 2202 lbs per pet. There's a charge of EUR 999 per pet, per day. Service animals are exempt from fees.
  • Is parking offered at Mandarin Oriental Ritz Madrid?
    Yes, there's free self and valet parking.
  • Is airport shuttle service offered by Mandarin Oriental Ritz Madrid?
    Yes, an airport shuttle is available. The charge is EUR 999 per vehicle one-way.
  • What are the check-in and check-out times at Mandarin Oriental Ritz Madrid?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Mandarin Oriental Ritz Madrid?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Comala (1-min walk), Estado Puro (3-min walk), and Vips Neptuno (3-min walk).

Recent reviews

Superb 9.2 From 62 reviews

Poor 2.0
Horrible service. OUTDATED HOTEL ROOMS.
Horrible staff service. No respect for Americans. Management is the worst. Rooms are OUTDATED.
us3 night family trip
Very good 8.0
Old style and the food overpriced
Old style food overpriced
us3 night romance trip

Mandarin Oriental Ritz Madrid

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