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LaiLa Hotel CDMX

4.0 star property
Mexico City hotel with restaurant and bar/lounge, aimed at LGBTQ+ guests

Photo gallery for LaiLa Hotel CDMX

Reception
Front of property - evening/night
Lobby sitting area
Breakfast, lunch, dinner served; Mexican cuisine
Daily buffet breakfast (MXN 245 per person)
In the heart of CDMX, LaiLa Hotel CDMX offers an upscale retreat. Savor Mexican cuisine at La Terraza, relax on the sun-kissed terrace, or stay connected with high-speed WiFi. The helpful staff and convenient location have left a lasting impression on previous guests.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • In-room childcare
  • 24-hour business centre
  • Conference centre
  • 6 meeting rooms
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Check availability for these dates

Tonight

July 31 - Aug 1
Check availability for tonight July 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(43 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Auditorio Nacional - 4 min drive - 3.0 km
  • Zócalo - 6 min drive - 5.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 51 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 56 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Mexico City Buenavista Station - 13 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 8 min walk
  • Chapultepec Station - 15 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Tacos la Salsa - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Don Asado - ‬2 min walk

About this property

LaiLa Hotel CDMX

When you stay at LaiLa Hotel CDMX, you'll be in a great location, within a short 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at La Terraza, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a terrace are other highlights. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Sevilla Station is 8 minutes and Chapultepec Station is 15 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6 AM
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (MXN 150 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle from 7:00 AM to 10:30 PM*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Bike tour information

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Co-working spaces
  • Conference centre (1087 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Double-glazed windows
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Grab bar in shower
  • Shower grab bar height (centimetres): 100
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs

Special features

Dining

La Terraza – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle service is offered for an extra charge of MXN 850.00 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

Parking

  • Covered self-parking costs MXN 150 per night
  • Parking height restrictions apply

Policies

This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Are pets allowed at LaiLa Hotel CDMX?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at LaiLa Hotel CDMX?

Yes. Self-parking costs MXN 150 per night. Parking spaces may be limited.

Is an airport shuttle service offered by LaiLa Hotel CDMX?

Yes, an airport shuttle is available from 7:00 AM to 10:30 PM on request. The charge is MXN 850.00 per vehicle one-way.

What are the check-in and check-out times at LaiLa Hotel CDMX?

Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is 1 PM.

What is there to do at LaiLa Hotel CDMX and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near LaiLa Hotel CDMX?

Yes, La Terraza offers Mexican cuisine.

What's the area around LaiLa Hotel CDMX like?

LaiLa Hotel CDMX is a short 8-minute walk from Sevilla Station and 3 minutes' walk from Paseo de la Reforma. Travellers say that the local area is good for shopping and very safe.

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LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Air conditioning
Breakfast
Refrigerator
Value
Bathroom
Bed

What guests liked

  • The property is located near many walkable restaurants and cafes, offering a variety of dining options. (16 reviews)
  • Breakfast was consistently described as excellent, fresh, and convenient with a good selection of food options. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Location was amazing and Staff was the best very helpful and friendly!
Fanny, 4-night trip

10/10 Exceptional

Hotel well localized, near restaurants (such as Don Assado), parks and other facilities. Good breakfast with many varities of food. It was a great experience at Laila Hotel.
Leonardo, 5-night trip

10/10 Exceptional

Great place, great location - walking distance to everything.
Diego, 2-night trip

10/10 Exceptional

Nice place in a great location
douglas, 2-night trip

10/10 Exceptional

Comfortable, safe, great location, staff was amazing! I would stay at the Laila Hotel again!
Katherine, 3-night trip

10/10 Exceptional

Todo excelente!!
Salvador Neme, 6-night trip

10/10 Exceptional

Just what we were looking for
William, 1-night trip

2/10 Poor

The worst hoyel I stayed in...
AZIZ, 3-night trip

10/10 Exceptional

Location and cleanliness
Cynthia, 1-night trip

10/10 Exceptional

Perfect in every way
Juan, 5-night trip

8/10 Very good

Clean and comfortable, although more run down than in the pictures. Good locations.
Diana, 2-night trip

8/10 Very good

Great location. Easy to get to from the airport. Staff was friendly and helpful. Lots of restaurants and some food markets in a walkable distance. Nice home base for a stay in Mexico City. The rooms were more run down than shown in pictures but clean and comfortable.
Diana, 2-night trip

10/10 Exceptional

Excellent breakfast. Beautiful swimming. Greatly recommended. Will come back
Myriam, 5-night trip

10/10 Exceptional

Did amazing
Jocelyne, 5-night trip

10/10 Exceptional

Nice
Jacob, 1-night trip

8/10 Very good

It was great for location but there was an earthquake and didn’t inform anybody to evacuate we saw it on tv and had to confirm with front desk
Mayte, 2-night trip

6/10 Good

Nice property with good breakfast buffet and accommodating staff. Junior suite was relatively small with very small bathroom. (Knees hit the wall when using toilet). Would look at other rooms at hotel in future stay.)
steve, 7-night trip

2/10 Poor

Need to pay attention to the upkeep. Restrooms were not in great conditions in either of the 2 rooms we had.
Nelyda, 1-night trip

10/10 Exceptional

Really great service especially for my husband who doesn’t speak much Spanish so I didn’t always have to be present to translate
Adriana, 5-night trip

10/10 Exceptional

.
Luis, 3-night trip

4/10 Fair

Not a 4 star hotel ! super small rooms very outdated it , staff not that friendly . Not enough toilte paper they get upset if you ask for extra towels ,, this is a 2 star hotel easily
Gerardo, 4-night trip

10/10 Exceptional

Very good water pressure for CDMX. Rooms are clean and service is friendly. Spanish helps but there are usually some English speaking staff. Gerardo Cruz is particularly helpful if you are looking for advice about the area in English. The restaurant is ok but you can get better selection for a little cheaper within a minute of walking, I only went there for breakfast when I was tired. Had to ask at the desk to get the window closed as there's no latch, it requires a tool, and the seal wasn't quite tight enough so it was still loud unless you press on the window. Overall very good accommodation with a lot of restaurants and bars nearby.
M, 5-night trip

10/10 Exceptional

José Alexis, 3-night trip

10/10 Exceptional

Excelente

Excelente experiencia de hospedaje
Roberto Carlos, 1-night trip

10/10 Exceptional

Pablo G, 3-night trip