10/10 Exceptional
Everything was just like in the hotel photos, very nice with a view of the city.
Nikolas
Nikolas, 2-night trip
Crowne Plaza Düsseldorf-Neuss by IHG
Luxury hotel with full-service spa, connected to the convention center, near St. Quirinus Neuss
Choose dates to view prices
At Crowne Plaza Düsseldorf-Neuss, an IHG Hotel, unwind in the garden or on the scenic terrace. With a rejuvenating spa treatment and indoor pool nearby, you can truly relax. Previous guests rave about this upscale eco-certified hotel's first-rate property condition.
8.2
Very good
Popular amenities
- Pool
- Spa
- Pet friendly
- Parking available
- Free WiFi
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Full-service spa
- Indoor pool
- Breakfast available
- 24-hour fitness center
- Sauna
- Self parking
- Bar/lounge
- Room service
- Conference center
- 14 meeting rooms
- Terrace
Feel at home (6)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
$73 nightly
$78 total
Mar 22 - Mar 23
Total with taxes and fees
Why we love this property
Serenity by the river
A full-service spa with daily massages, sauna, and deep soaking tubs create a haven of tranquility. Garden views enhance this riverfront retreat.
Dining with a conscience
The restaurant serves international cuisine with vegan, vegetarian, and organic options. Locally-sourced ingredients shine in buffet breakfasts.
Deep soaking indulgence
Every room boasts hypo-allergenic bedding and a customizable pillow menu. Blackout drapes ensure perfect sleep after soaking in deep bathtubs.
Room options
Showing 6 of 6 rooms
Premium Room
10.0Exceptional
2 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
- Sleeps 2
- 1 Twin Bed
Standard Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
- 1 bedroom
- Sleeps 2
- 1 Twin Bed
Premium Room, 1 King Bed
8.6Excellent
11 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
- 344 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 1 Queen Bed
8.6Excellent
10 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
- 258 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Standard Room, 2 Twin Beds
8.0Very good
13 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
- 258 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Premium Room, 1 King Bed, River View
9.6Exceptional
4 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
- Sleeps 3
- 1 King Bed
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About the neighborhood
Rheinallee 1, Neuss, NW, 41460
What's nearby
- Port of Neuss - 14 min walk - 1.2 km
- Clemens Sels Museum - 4 min drive - 2.4 km
- St. Quirinus Neuss - 4 min drive - 2.7 km
- Konigsallee - 9 min drive - 6.6 km
- Messe Düsseldorf - 16 min drive - 13.5 km
Getting around
- Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 19 min drive
- Düsseldorf Intl. Airport (DUS) - 26 min drive
- Cologne - Bonn Airport (CGN) - 49 min drive
- Neuss Central Station - 6 min drive
- Neuss Holzheim Station - 9 min drive
- Hubert-Hermes-Straße Düsseldorf Station - 10 min drive
- Rheinpark-Center Süd Tram Stop - 9 min walk
- Neuss Rheinparkcenter S-Bahn - 10 min walk
- Langemarckstraße Tram Stop - 15 min walk
Restaurants
- Hammer Blick - 8 min drive
- QAWA Coffee - 8 min walk
- Gelati Eiscafé - 8 min walk
- My Lan - 4 min drive
- Hammer Imbiss - 7 min drive
About this property
Crowne Plaza Düsseldorf-Neuss by IHG
When you stay at Crowne Plaza Düsseldorf-Neuss by IHG, you'll be within a 10-minute drive of Konigsallee and St. Quirinus Neuss. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A bar/lounge, a 24-hour fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Rheinpark-Center Süd Tram Stop is 9 minutes and Neuss Rheinparkcenter S-Bahn is 10 minutes.
At a glance
Hotel size
- 246 rooms
- Arranged over 16 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed (dogs only, 1 total)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Covered onsite self parking (EUR 24 per night; includes in/out privileges)
- Onsite RV/bus/truck parking (fees apply)
- Onsite parking limited
- 24-hour offsite parking within 164 ft (EUR 19 per day)
- Street parking available
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- Bar/lounge
- Coffee/tea in a common area
- Room service (limited hours)
- Snack bar/deli
Working away
- 14 meeting rooms
- Computer station
- Conference center (43056 square feet of space)
Services
- 24-hour front desk
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Bicycle rentals
Facilities
- 1 building/tower
- Built in 1982
- Safe-deposit box at front desk
- Garden
- Terrace
- Television in common areas
- 24-hour fitness center
- An indoor pool
- Full-service spa
- Sauna
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- Local artist showcase
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- 100% renewable energy
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 39
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 46
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 34-inch flat-screen TV
- Satellite TV channels
Home comfort
- Heating (climate-controlled) and air conditioning
- Coffee/tea maker
- Electric kettle
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Private bathroom
- Deep soaking bathtub
- Shower/tub combination
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Laptop-friendly workspace
- Free WiFi
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
RIVERSIDE Bar&Restaurant - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Fees & policies
Refundable deposits
- Deposit: EUR 50.00 per accommodation, per stay
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 23.00 per person
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for EUR 40.00 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
- Covered self parking costs EUR 24 per night with in/out privileges
- RV/bus/truck parking is available for an extra charge
- Parking is available nearby and costs EUR 19 per day (164 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 10:00 PM
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss
Frequently asked questions
Does Crowne Plaza Düsseldorf-Neuss by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Düsseldorf-Neuss by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Düsseldorf-Neuss by IHG?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Düsseldorf-Neuss by IHG?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Crowne Plaza Düsseldorf-Neuss by IHG?
Yes. Self parking costs EUR 24 per night. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Düsseldorf-Neuss by IHG?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Crowne Plaza Düsseldorf-Neuss by IHG and nearby?
Crowne Plaza Düsseldorf-Neuss by IHG has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.
Does Crowne Plaza Düsseldorf-Neuss by IHG have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Düsseldorf-Neuss by IHG like?
Crowne Plaza Düsseldorf-Neuss by IHG is located by the river, a short 9-minute walk from Rheinpark-Center Süd Tram Stop and 5 minutes' walk from Rhine.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Crowne Plaza Düsseldorf-Neuss by IHG Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.2
Location
8.4
Staff & service
8.0
Property conditions & facilities
What guests liked
- Breakfast was great, with one guest describing it as the most extensive they've had at a property. (8 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffBreakfastElevatorAir conditioningWaterRiverFoodBathroomRefrigerator10/10 Exceptional
Lovely hotel, with good facilities. Unfortunately we didn't get to enjoy them all. We would love to come back. Very nice staff who speak good English. We slept well and safely there.
clean and nice room with a good bed, nice little coffee bar in the room, nice bathroom with everything you need.
Sascha
Sascha, 1-night trip
8/10 Very good
good enough
HAMID-REZA
HAMID-REZA, 2-night trip
10/10 Exceptional
good
Esther
Esther, 2-night trip
10/10 Exceptional
Amazing hotel! Clean and modern luxuries facility
Yassin
Yassin, 1-night trip
10/10 Exceptional
Hotel war super !
Adam
Adam, 3-night trip
8/10 Very good
Everything was perfect, excepted the dining room. It was very noisy.
Pierre
Pierre, 2-night trip
8/10 Very good
Great place
Imran
Imran, 3-night trip
6/10 Good
Cleaning is good but there’s no facilities of 4 stars hotel
No slippers
No toothbrush paste
Muhammad
Muhammad, 2-night trip
10/10 Exceptional
Very nice hotel. Warm swimming pool. Very good breakfast.
Recommend
Mirka
Mirka, 3-night trip
10/10 Exceptional
Great Business Hotel, outside the center
Everything was good. I paid for a superior room that was not available, but that's okay. Everything else was v good
Vikram
Vikram, 2-night trip
10/10 Exceptional
Very nice stay
Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Ilse
Ilse, 1-night trip
10/10 Exceptional
Excellent staff, secured parking, nice breakfast,
Really enjoyed stay
Thank you
preet
preet, 1-night trip
8/10 Very good
Nice people, good and clean rooms, good breakfast
J.
J., 1-night trip
10/10 Exceptional
All round pleasant and practical stay over.
Nigel Carl
Nigel Carl, 1-night trip
10/10 Exceptional
Everything was as expected
Brock
Brock, 1-night trip
8/10 Very good
Alles was was perfect
Hadi
Hadi, 2-night trip
10/10 Exceptional
Fantastic service with excellent facilities, big plus for the pool
David
David, 2-night trip
10/10 Exceptional
Hotel is so good.
SAMET
SAMET, 4-night trip
10/10 Exceptional
Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Eliscia
Eliscia, 1-night trip
10/10 Exceptional
Very friendly staff. The room was spacious and quiet. Breakfastbuffet is one of the most extensive ones I have ever had at a hotel.
Only negative point of our stay was that the lock on our door wasn't functioning properly and we had trouble opening and closing the door. A nice lady from the housekeeping staff helped us enter again when the doorlock showed a green light but it still did not unlock.
Düsseldorf center is easily reachable by bike or public transport.
Esther
Esther, 1-night trip
10/10 Exceptional
Everything was good except for the parking spaces. I got a parking fine of €25 because the parking spaces at the hotel were full.
Hamidreza
Hamidreza, 2-night trip
10/10 Exceptional
👍
Sabrina
Sabrina, 1-night trip
6/10 Good
Clean hotel in a nice quiet area by the river. Unfortunately room had several issue of broken equipment and uncomfortably narrow shower.
Hsiangchih Stacey
Hsiangchih Stacey, 3-night trip
10/10 Exceptional
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view.
The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Kieran
Kieran, 2-night trip
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