Mercure Hotel Düsseldorf Neuss

Property class: 4
Neuss hotel with restaurant and bar/lounge

Choose dates to view prices

At Mercure Hotel Düsseldorf Neuss, you'll be within a 15-minute drive of Düsseldorf Christmas Market and Rhine Promenade. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden. Fellow travellers say great things about the overall property condition. Public transportation is close by: Norf S-Bahn is only 10 minutes on foot.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business centre
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is AU$104
includes taxes & fees
9 Oct - 10 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469

What's nearby

  • Hummelbachaue - 19 min walk - 1.7 km
  • Battle Kart Düsseldorf-Neuss - 3 min drive - 3.7 km
  • Merkur Spiel-Arena - 24 min drive - 31.0 km
  • Messe Düsseldorf - 24 min drive - 31.3 km
  • Cologne Cathedral - 33 min drive - 42.1 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 28 min drive
  • Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 32 min drive
  • Cologne - Bonn Airport (CGN) - 44 min drive
  • Neuss Holzheim Station - 7 min drive
  • Kapellen-Wevelinghoven Station - 9 min drive
  • Dormagen Station - 9 min drive
  • Norf S-Bahn - 10 min walk

Restaurants

  • ‪Haus des Döners - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Delphi Grill & Pizzeria - ‬3 min drive
  • ‪My Lan - ‬6 min drive
  • ‪Kijji Mediator - ‬12 min drive

About this property

Mercure Hotel Düsseldorf Neuss

  • At Mercure Hotel Düsseldorf Neuss, you'll be within a 15-minute drive of Düsseldorf Christmas Market and Rhine Promenade. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden. Fellow travellers say great things about the overall property condition. Public transportation is close by: Norf S-Bahn is only 10 minutes on foot.

At a glance

Hotel size

    • 115 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (EUR 6 per day; includes in/out privileges)
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Free off-site parking within 328 ft
    • Street parking available

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Computer station
  • Conference space (3789 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hydromassage shower head
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: DEHOGA Umweltcheck. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Renovations and closures

The following facilities will be closed during July, August, September and October:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 10 per night
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Covered self-parking costs EUR 6 per day with in/out privileges

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

Does Mercure Hotel Düsseldorf Neuss offer free cancellation for a full refund?

Yes, Mercure Hotel Düsseldorf Neuss does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Düsseldorf Neuss?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 10 per pet, per day, and there's also a deposit of EUR 10 per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Hotel Düsseldorf Neuss?

Yes. Self-parking costs EUR 6 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Mercure Hotel Düsseldorf Neuss?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Mercure Hotel Düsseldorf Neuss and nearby?

Have fun during the warmer months with activities nearby such as hiking. Mercure Hotel Düsseldorf Neuss also has a garden.

Are there restaurants at or near Mercure Hotel Düsseldorf Neuss?

Yes, there's an on-site restaurant.

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Reviews

Mercure Hotel Düsseldorf Neuss Reviews

7.8

Good

8.2

Cleanliness

6.6

Location

8.2

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Decent stay with lovey breakfast.
Verified review

8/10 Very good

Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Verified review

8/10 Very good

Nice staff. There was no refrigerator iron in the room, but the staff was very accommodating.
Verified review

8/10 Very good

Water are not reprenish daily, Even after request. Breakfast is good with many varieties. Staff on floor is friendly.
Verified review

8/10 Very good

Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Verified review

10/10 Exceptional

Very enjoyable stay. Ideal 2 nights for our needs.
Verified review

10/10 Exceptional

it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Verified review

8/10 Very good

Hotel in a cute residential area with a park and supermarket nearby
Verified review

10/10 Exceptional

It was good !!!!

It was good !!!!
Verified review

8/10 Very good

Good
Verified review

10/10 Exceptional

Price quallity combination
Verified review

8/10 Very good

Helt greit overnattingshotell
Verified review

2/10 Poor

Never again
Verified review

2/10 Poor

Alles total abgelebt, Haare im Bett und im Bad. Flecken an den Wänden und auf dwm Boden. keine Klima. Fenster nicht besonders schalldicht. musste das Zimmer wechseln. das zweite Zimmer war etwas sauberer, aber trotzdem kaum zumutbar.
Verified review

10/10 Exceptional

Saubere Zimmer, freundliches Personal und reichhaltige Auswahl beim Frühstück. Tiefgaragenparkplätze für große Autos teilweise etwas eng. Internet / WLAN-Verbindung könnte zudem besser sein.
Verified review

10/10 Exceptional

Très bien
Verified review

10/10 Exceptional

Très bon séjour
Verified review

10/10 Exceptional

Sehr sauberes Zimmer Ladestation etwas teuer
Verified review

6/10 Good

Die Betten waren sehr hart, wir hatten nur eine Flasche Wasser 0,5l für 2 Nächte
Verified review

6/10 Good

Gut
Verified review

6/10 Good

Struttura datata
Verified review

4/10 Fair

Wände bemalen Fensterdecken Farbe blättert ab wenn überhaupt 2 sterne.
Verified review

8/10 Very good

Fas Personal war sehr freundlich und das Zimmer sauber. Parkplätze gab es auch genug und es gibt auch eine Tiefgarage. Über Das Frühstück kann ich nichts berichten weil ich bei einem Freund gefrühstückt habe. Insgesamt war es ein schöner Aufenthalt im Hotel.
Verified review

8/10 Very good

Zimmer sind gut, Frühstück ist reichhaltig und gut, sehr freundlicher Personal das Hotel müsste außen und der Fahrstuhl renoviert werden. Preis Leistung ist sehr gut
Verified review

8/10 Very good

Fijn hotel, in de buurt is verder niet veel vertier. Zet je navigatie wel op huisnummer 8, anders kom je voor een afgesloten weg en wordt parkeren echt een drama.