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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

Grand Hotel Wien

5-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5.0 stars.
Kaerntner Ring 9, Vienna, Vienna, 1010, Austria

Luxury hotel with full-service spa, connected to a shopping center, near Vienna State Opera
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Austria may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The service was spectacular, the rooms were very comfortable the hotel is centralMay 1, 2019
  • We did notice that sadly the foyer of the hotel had a very bad smell about it , it wSn’t…Apr. 30, 2019

Grand Hotel Wien

from A$364
  • Superior Room, 1 Queen Bed
  • Superior Twin Room
  • Junior Suite, 1 King Bed
  • Exclusive Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Exclusive Twin Room
  • Junior Suite
  • Deluxe Twin Room
  • Executive Suite
  • Presidential Suite
  • Senior Suite
  • Deluxe Suite

What’s around Grand Hotel Wien

Landmarks

  • In Innere Stadt
  • Vienna State Opera - 4 min walk
  • Albertina - 6 min walk
  • Spanish Riding School - 10 min walk
  • Naschmarkt - 10 min walk
  • Stephansplatz - 11 min walk
  • St. Stephen's Cathedral - 11 min walk
  • Hofburg Imperial Palace - 13 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 28 min drive
  • Wien Mitte Station - 15 min walk
  • Vienna Central Station - 28 min walk
  • Vienna Franz-Josefs-Station - 5 min drive
  • Karlsplatz U-Bahn - 3 min walk
  • Resselgasse Station - 7 min walk
  • City Park U-Bahn - 8 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Austria may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station pick-up*

Parking

  • Valet parking* on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, N°605 Grand Spa. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Grand Hotel Wien’s small print

Also known as

  • Grand Hotel Wien Vienna
  • Grand Hotel Vienna
  • Grand Hotel Wien Hotel
  • Grand Hotel Wien Vienna
  • Grand Hotel Wien Hotel Vienna
  • Grand Hotel Wien
  • Grand Wien Vienna
  • Grand Wien
  • Grand Hotel Vienna
  • Hotel Grand Wien
  • Hotel Wien
  • Wien Grand Hotel
  • Wien Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 35 per day with in/out privileges

Valet parking costs EUR 35 per day with in/out privileges

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hotel Wien

  • Does Grand Hotel Wien offer free cancellation for a full refund?
    Yes, Grand Hotel Wien does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Grand Hotel Wien currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at Grand Hotel Wien?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Hotel Wien?
    Yes. Self parking costs EUR 35 per day. Valet parking costs EUR 35 per day.
  • Are pets allowed at Grand Hotel Wien?
    Yes, dogs are welcome. There's a charge of EUR 30 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at Grand Hotel Wien?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Grand Hotel Wien?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Pho Sai Gon (3-min walk), 1516 Brewing Company (4-min walk), and STADTBODEN (4-min walk).
  • Is airport shuttle service offered by Grand Hotel Wien?
    Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
  • Is there an onsite casino at Grand Hotel Wien?
    No, this hotel doesn't have a casino, but Casino Wien (5-min walk) is nearby.

Recent reviews

Exceptional 9.4 From 531 reviews

Exceptional 10.0
Beautiful hotel, fantastic location, very comfy rooms with great spa on level 6! We only struggled with an A/C system in our room as it kept turning on and off every 5 seconds, at the end we just had to turn it off completely so we could get some sleep.
au4 night trip
Exceptional 10.0
Highly recommend
We stayed in a Superior room, which I believe was the lowest-graded (and cheapest) of the rooms available. However it was still a very spacious and luxurious room, the bathroom included a lovely big bath, twin wash basins and toilet in its own room off the bathroom. The higher-graded rooms in this hotel must really be something! The service was also terrific, every request was attended to quickly and courteously – even when we realised at 3:00am we had run out of toilet paper, a quick call to the concierge and a roll was delivered promptly. We found the mini-bar prices a bit rich, however we utilised the supermarket located in the same building as the hotel ... out the back doors of the hotel and a short walk down some stairs for a great range of food and drinks at supermarket prices. The location of the hotel in general is fantastic ... right on the Ringstrasse, easy access to the trams on the Ring, and also a very short walk to Karlsplatz Underground Station – or a short walk to many of Vienna's best attractions (including the Museums Quartier, Albertina, Hofburg Palace, Vienna Time Travel and very close indeed to the Opera House). The only downside – mini-bar and room service prices are a bit rich and we were never paying 16 euros for a movie on their TV. However the aforementioned supermarket negated the need to use the mini-bar. Our original pillows were very soft, however these were replaced with firmer pillows on request. Overall – highly recommend!
Eric, au3 night romance trip
Very good 8.0
Excellent hotel with central location
The hotel is very centrally located, with walking distance to the opera and the shops. The breakfast menu was excellent and the service was also very good. And the rooms were also very spacious with a good view
Rocky, au3 night romance trip
Exceptional 10.0
Christmas in Vienna
Very grand hotel. The rooms have aristocratic feel. The staff are great and speak English. Got champagne with breakfast on Christmas Day for only €2 more. It’s close to the shopping district and the opera.
Adrian, au4 night trip
Exceptional 10.0
Oh Vienna!!
Beautiful traditional hotel, perfectly located and great service! Thank you Benjamin in the bar and Stephan in concierge for assisting us and making our stay so memorable!!
Michelle, au6 night trip
Exceptional 10.0
Thank you so much
Amazing hotel and staff, really felt expensive but comfortable.
Mohamed Jahan Raj, gb3 night trip
Exceptional 10.0
Wonderful hotel, amazing staff, great location. There wasn't anything that I didn't like about this hotel.
us3 night romance trip
Exceptional 10.0
Great service, beautiful rooms, excellent location.
us4 night romance trip
Exceptional 10.0
Fab
Fabulous hotel!! Has a great bar and great atmosphere .in the middle of Vienna.walking distance to anywhere.
Benjamin, gb3 night trip with friends
Very good 8.0
The Hotel was grandiose and looked very opulent, it was mostly a pleasure to stay there. The bed was very disappointing, the mattress springs were coming through and poking me at night and the pillows were very flat. So I didn't have good night sleep for my 4 days stay. The aircon also broke during my stay, although they promptly send a repairer, in the end it still wasn't fixed and I had to sleep with the windows open to stay relatively cool but with that, the noise from outside was pretty awful. Otherwise a great stay.
Marc, gb4 night romance trip

Grand Hotel Wien