When you stay at Tru by Hilton Knoxville West Turkey Creek, you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. Guests can visit the fitness centre for a workout, and freebies such as breakfast, WiFi and self-parking are added perks. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
80 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free breakfast
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Fitness centre
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Towels
Stay connected
Desk
Free WiFi
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut
Frequently asked questions
Does Tru by Hilton Knoxville West Turkey Creek offer free cancellation for a full refund?
Yes, Tru by Hilton Knoxville West Turkey Creek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Knoxville West Turkey Creek?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Knoxville West Turkey Creek?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Knoxville West Turkey Creek?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Knoxville West Turkey Creek and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Tru by Hilton Knoxville West Turkey Creek like?
Tru by Hilton Knoxville West Turkey Creek is in Knoxville West, a short 17-minute walk from Turkey Creek Shopping Center.
Tru by Hilton Knoxville West Turkey Creek Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Jan 2025
Mason
Mason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Michael
Michael, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
12 Jan 2025
Awful!!!
Not so good! Cleanliness of Bathroom horrible, shower door wouldn’t seal so therefore water was all over the floor. Then we were given another room and the bathroom was full of ants. Not enough tissue and room did not cleaned daily. Not enough variety of breakfast food.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
1 Jan 2025
Need TLC
The cleanliness could have been better. Bathroom was in need of all sorts of repairs. All ice machines were out of order except one. For the price expected better.
Susan
Susan, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Dec 2024
beds were the most uncomfortable I’ve slept in and the water pressure was poor. the rest was just meh
Tammie
Tammie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Sheila
Sheila, 2-night trip
Verified Hotels.com guest review
6/10 Good
9 Dec 2024
Nice hotel, not as comfy as we’d like
We were very pleased with our check in, Carla was super nice! Our room directly faced a very busy interstate, so we had very loud noise ALL night long. I don’t know if hotels.com reserved rooms are intentionally the worst rooms in the facility, but this isn’t the first time we’ve had similar experiences. We also had some heavy pot smoking close by, even though the hotel is smoke free. We know this is no fault of the hotel or hotels.com. Just that people are jerks and have no respect for themselves or others. When we complained, the front desk assured us they would address this issue. Breakfast had a nice variety in a clean environment. All of the staff we encountered were very friendly and helpful.
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Nice stay
Don’t listen to the bad reviews. We thought this place was quite good for a fairly inexpensive stay. Room was clean and comfortable. Staff were very pleasant. Breakfast was adequate with some hot choices. I loved the comfort and social ability of the lobby!!
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Sean
Sean, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Nov 2024
Alex
Alex, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Eve
Eve, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2024
The property was more up to date, but it was difficult to find immediately, it needs a bigger sign for directions once you get on Lovell Rd.
Spencer
Spencer, 1-night family trip
Verified Travelocity guest review
2/10 Poor
23 Oct 2024
Did not honor the rate
Mark
Mark, 1-night trip
Verified Expedia guest review
2/10 Poor
21 Oct 2024
Terrible and unsafe
Kimberly
Kimberly, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2024
Laura
Laura, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
15 Oct 2024
next to the I-40 highway
AGNALDO
AGNALDO, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
Elizabeth
Elizabeth, 2-night trip
Verified Expedia guest review
2/10 Poor
13 Oct 2024
The level of noise next to the highway was terrible. Even with ear plugs could not sleep with the noise of the 18 wheelers hitting their brakes. The staff did not appear happy nor was welcome at check in. The floors were dirty in many common area with spills that were there the night we arrived and then the next morning. The king bed room was one of the smallest we have ever been to. All this for $380 for one night. Not worth it at all.
Javier
Javier, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
Property was clean. Room was nice and comfortable.
Ellie
Ellie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Oct 2024
John
John, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Oct 2024
Rhonda
Rhonda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Loved the rooms, clean and quiet. Close to everything we needed. Check in and our staff was ok but not real friendly. They sat away from the desk. Maybe it was set up that way. Thought they were other guests at first but guess that is where they hung out. Lol
Tara
Tara, 2-night family trip
Verified Orbitz guest review
8/10 Very good
1 Oct 2024
Our room was very clean, the breakfast had a nice variety, coffee anytime, nice & friendly staff. Also overpriced, no microwave, small room. I’ve stayed at Motel6, same set-up, for $60 less.
Greg
Greg, 1-night family trip
Verified Expedia guest review
4/10 Fair
1 Oct 2024
For a newer motel, it seemed like it wasn't being maintained. Torn blind, lamp with dimmer switch - but not dimming bulb, hand soap empty in bathroom had to use body wash from shower.