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Courtyard by Marriott Lake Buena Vista at Vista Centre

4.0 star property
Experience ultimate fun in the sun with pools featuring waterslides and cabanas then cap off your day roasting marshmallows around the firepit.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Lake Buena Vista at Vista Centre

2 outdoor pools, open 6:00 AM to 11:00 PM, pool cabanas (surcharge)
Lounge
Room, 2 Queen Beds, Non Smoking, Balcony
Lounge
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Bar
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free theme park shuttle
  • 24-hour fitness centre
  • Self parking
  • Waterslide
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business centre
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is AU$181
includes taxes & fees
21 Jan - 22 Jan

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 2 Queen Beds, Pool View (Hearing Accessible)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Pool View (Hearing Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Hearing Accessible)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Suite, Multiple Beds (Hearing Accessible)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Suite, Multiple Beds (Mobility Accessible, Tub)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(9 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Patio)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View (Patio)

8.0 out of 10
Very good
(5 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Balcony

7.8 out of 10
Good
(11 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Outdoor play area
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)

Highlights

Outdoor play area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

8.6 out of 10
Excellent
(83 reviews)

Highlights

Outdoor play area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

7.6 out of 10
Good
(34 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Pool View (Mobility Accessible, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

Pool
Pet-friendly
Parking available
Free WiFi
8.4 out of 10, Very good, (2852)
The price is AU$212
includes taxes & fees
20 Jan - 21 Jan
Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel
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About the area

Map
8501 Palm Pkwy, Orlando, FL, 32836

What's nearby

  • Disney Springs™ - 4 min drive
  • Orlando Vineland Premium Outlets - 4 min drive
  • Orange County Convention Center - 7 min drive
  • SeaWorld® Orlando - 8 min drive
  • Epcot® - 13 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 19 min drive
  • Orlando International Airport (MCO) - 23 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 47 min drive
  • Orlando Station - 19 min drive
  • Kissimmee Station - 22 min drive
  • Winter Park Station - 26 min drive
  • Free theme park shuttle

Restaurants

  • ‪Olive Garden - ‬4 min walk
  • ‪Miller's Ale House - ‬8 min walk
  • ‪Giordano's - ‬10 min walk
  • ‪Sofrito Latin Cafe - ‬2 min walk
  • ‪El Patron Mexican Restaurant & Cantina - ‬10 min walk

About this property

Courtyard by Marriott Lake Buena Vista at Vista Centre

Courtyard by Marriott Lake Buena Vista at Vista Centre puts you a short five-minute drive from Disney Springs™ and Orlando Vineland Premium Outlets. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 308 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges USD 20 for credit card payments
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured on-site self-parking (USD 25 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Off-site

    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Water slide
  • Free theme park shuttle
  • Children's games
  • Pool gate

What to do

  • Ecotours nearby
  • Golfing nearby
  • Horse riding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Conference space (12141 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch TV
  • Cable TV channels
  • First-run films
  • Netflix
  • Streaming services
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Microwave
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

The Blend ft. Starbucks – On-site coffee shop.
Oasis Patio & Lounge – On-site bar. Happy hour is offered. Open daily.
Sunrise Restaurant – On-site restaurant. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 10.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18.95 for adults and USD 10.65 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of USD 20

Parking

  • Secured self-parking costs USD 25 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

Also known as

Courtyard Marriott Lake Buena Vista Vista Centre Hotel
Courtyard Marriott Lake Buena Vista Vista Centre
Courtyard by Marriott Lake Buena Vista at Vista Centre Hotel
Courtyard by Marriott Lake Buena Vista at Vista Centre Orlando

Frequently asked questions

Does Courtyard by Marriott Lake Buena Vista at Vista Centre offer free cancellation for a full refund?
Yes, Courtyard by Marriott Lake Buena Vista at Vista Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Lake Buena Vista at Vista Centre?
Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Courtyard by Marriott Lake Buena Vista at Vista Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott Lake Buena Vista at Vista Centre?
Yes. Self-parking costs USD 25 per day. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Courtyard by Marriott Lake Buena Vista at Vista Centre?
Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Courtyard by Marriott Lake Buena Vista at Vista Centre and nearby?
Have fun with nearby activities such as horse riding and skydiving, and practise your swing on the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a water slide and a 24-hour fitness centre. Courtyard by Marriott Lake Buena Vista at Vista Centre also has a garden.
Are there restaurants at or near Courtyard by Marriott Lake Buena Vista at Vista Centre?
Yes, there's an on-site restaurant, The Blend ft. Starbucks.
What's the area around Courtyard by Marriott Lake Buena Vista at Vista Centre like?
Courtyard by Marriott Lake Buena Vista at Vista Centre puts you in the heart of Orlando. Popular attractions include Disney Springs™, which is 4 minutes away by car. Travellers say that the area is walkable and good for shopping.

Courtyard by Marriott Lake Buena Vista at Vista Centre Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Decent
We stayed two nights and it was a decent experience. The front desk was not very responsive, upon getting into our room we tried to call them multiple times and they never picked up, and I had to go down to speak to them again. There were also ants in our room, not sure if this is just a Florida thing or there was something to be done about it but at this point we were so tired we didnt say anything.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wing Yi, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Satisfying Disney neighbor hotel
Quick stay for a visit to Disney Springs. Love that they offer a shuttle to Disney properties but know that the service only runs once daily so you’ll need to plan accordingly.
Sarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Annette M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean place
miguel a, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jean Francois, 4-night trip
Verified Hotels.com guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

alice, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Patty, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gunther, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Rohak, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edgard Dahoney, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Our stay at this hotel was an absolute nightmare. First, the housekeeping was abysmal. Towels were never refreshed despite multiple requests; one dirty towel, clearly marked with makeup stains, was rehung as if it were clean. Bed linens were equally neglected. After one of our children had an accident, we stripped the bed to make things easier for the staff. Shockingly, they simply picked the soiled sheets off the ground and put them right back on the bed. The room itself was damp and musty the entire time, creating an unpleasant, sticky atmosphere. To make things worse, we found silverfish crawling in our belongings—they even got into our clothes. This level of hygiene is simply unacceptable. As if that weren’t enough, they decided to throw away a half-full box of doughnuts we had set aside carefully, further disregarding our personal items. I wouldn’t recommend this hotel to anyone. The lack of cleanliness and the disregard for guests’ needs were appalling. Save yourself the disappointment and find a place that actually cares about cleanliness and service.
10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julio, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Gladys, 4-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel. Excessive charges and overbilling
They were accommodating and extended our stay during a hurricane. Though over billed for the room. Still waiting on the credit. The bartender billed to the room food purchased with cash. They have cameras right above the transaction area yet seemed unwilling to view. The suite itself was nice, clean, though set up for 2 people. There were 3 in our group. So somewhat annoying to have to chase someone down for extra towels and paper cup and coffee. Overall the hotel was nice, accommodating and clean. I personally would not stay there again due to the billing issues and the time it is taking to resolve the issues. Time is a valuable thing and having to wait 40 minutes to even speak to a manager is excessive. I'll pass on this one next time.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rena, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was super friendly
Marie, 1-night trip
Verified Expedia guest review

6/10 Good

inis, 1-night trip
Verified Expedia guest review

8/10 Very good

Bonnie, 4-night trip
Verified Expedia guest review

8/10 Very good

Nice Weekend Away
Very good location, pool outside was really nice with the big screen tv. Had no problems with check in or other customers. Everyone seemed friendly.
Mark, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great hurricane get away from Tampa.
Jeffery, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Pamela, 1-night trip
Verified Expedia guest review