The Upper House Hotel

3.0 star property
Simpang Ampat hotel with outdoor pool and pool bar
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Upper House Hotel

Exterior
Front of property - evening/night
Executive King
Reception hall
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Concierge services
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
  • Minibar

Room options

Available filters for rooms
Showing 13 of 13 rooms

Premier King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
Hairdryer
  • 31.4 sq m
  • Sleeps 2
  • 1 King Bed

Upper King (No Windows)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 15.3 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Private bathroom
Hairdryer
  • 15.3 sq m
  • Sleeps 2
  • 2 Single Beds

Upper Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 15.3 sq m
  • Sleeps 2
  • 2 Single Beds

Upper King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 15.3 sq m
  • Sleeps 2
  • 1 King Bed

Upper Twin (No Windows)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 15.3 sq m
  • Sleeps 2
  • 2 Single Beds

Premier King Room

  • Sleeps 2
  • 1 King Bed

Upper King Room

  • Sleeps 2
  • 1 King Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

Leisure Double Room

  • Sleeps 2
  • 1 King Bed

Upper Twin Room

  • Sleeps 2
  • 2 Single Beds

Relax Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
22A Jalan Vervea 10, Simpang Ampat, Penang, 14110

What's nearby

  • Design Village Outlet Mall - 10 min walk - 0.9 km
  • Bukit Batu Kawan - 6 min drive - 4.9 km
  • Negeri Pulau Pinang Stadium - 7 min drive - 5.3 km
  • AEON Mall Bukit Mertajam - 13 min drive - 13.9 km
  • Queensbay Mall - 28 min drive - 30.0 km

Getting around

  • Penang (PEN-Penang Intl.) - 27 min drive
  • Penang Sentral - 29 min drive
  • Tasek Gelugor Station - 35 min drive

Restaurants

  • ‪IKEA Restaurant - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's & McCafé - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪A&W - ‬8 min walk

About this property

The Upper House Hotel

The Upper House Hotel is a great choice for a stay in Simpang Ampat. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

  • 89 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

The Upper House Hotel Hotel
The Upper House Hotel Simpang Ampat
The Upper House Hotel Hotel Simpang Ampat

Frequently asked questions

Does The Upper House Hotel offer free cancellation for a full refund?
Yes, The Upper House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Upper House Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at The Upper House Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Upper House Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The Upper House Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Upper House Hotel and nearby?
The Upper House Hotel has an outdoor pool.
What's the area around The Upper House Hotel like?
The Upper House Hotel is located a short 10-minute walk from Design Village Outlet Mall.

The Upper House Hotel Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yi Ming, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Chin Tong, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sangho, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice biz hotel.
Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Dave, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
Nur Ain Jong, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

GOOD INTERIOR.
D.N Esham, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Not much shop around the hotel
Wee Kang, 1-night business trip
Verified Expedia guest review

8/10 Very good

Ok
Dhanabalan, 2-night trip
Verified Expedia guest review

8/10 Very good

nice
nice property. wish the bar was open.
Leong Sze, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Has potential
New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
Yee Guan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Too small to stay.
Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
mariam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
KIM YENG, 1-night family trip
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

KUOPAO, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

KUOPAO, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

KUOPAO, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Arman, 6-night trip
Verified Hotels.com guest review

8/10 Very good

乾淨整潔,早餐有變化。
Yungming, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Kam, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable
First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows. The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
Eng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SEONGHOE, 6-night trip
Verified Hotels.com guest review