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Pullman Rotorua

5.0 star property
Luxury hotel with restaurant, near Government Gardens

Photo gallery for Pullman Rotorua

Al fresco dining
1 bedroom, premium bedding, down duvets, minibar
Lobby
Bicycling
Front of property – evening/night
Nestled near Government Gardens, Pullman Rotorua offers a tranquil retreat with modern comforts. Dine al fresco at Barrel & Co Bar and Grill, enjoy a drink at the bar or work out in the gym. With free in-room WiFi and helpful multilingual staff, this luxury eco-certified hotel is perfect for relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Minibar
The current price is AU$259
includes taxes & fees
12 Oct - 13 Oct

Why we love this property

Luxury curated spaces
This hotel showcases carefully curated decor throughout its spaces. Luxury design elements create an elegant, sophisticated atmosphere.
Foodie heaven awaits
Farm-to-table dining with outdoor seating. Vegan and vegetarian dishes shine at every meal. The vibrant bar elevates this culinary gem.
Luxurious sleep sanctuary
Drift into a sumptuous sleep under premium bedding and down comforters. Blackout drapes seal the world out, while indulgent 24-hour room service awaits.

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About the area

Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Central Mall - 8 min walk - 0.7 km
  • Rotorua Hospital - 10 min walk - 0.9 km
  • Skyline Rotorua - 5 min drive - 4.3 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 17 min drive

Restaurants

  • ‪Pig & Whistle - ‬2 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪Poco Tapas And Wine - ‬2 min walk
  • ‪The Fainting Goat - ‬1 min walk
  • ‪Capizzi Pizzeria - ‬3 min walk

About this property

Pullman Rotorua

When you stay at Pullman Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (NZD 59 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Working away

  • 4 meeting rooms
  • Conference space (1227 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Fitness centre
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 130
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 49-inch Smart TV
  • Premium digital channels
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Barrel & Co Bar and Grill – On-site steakhouse. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 49 for adults and NZD 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for NZD 150.0 per night

Parking

  • Covered valet parking costs NZD 59 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Does Pullman Rotorua offer free cancellation for a full refund?

Yes, Pullman Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pullman Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Rotorua?

Yes. Valet parking costs NZD 59 per day. Electric car charging is available.

What are the check-in and check-out times at Pullman Rotorua?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Pullman Rotorua and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Pullman Rotorua?

Yes, Barrel & Co Bar and Grill offers al fresco dining.

What's the area around Pullman Rotorua like?

Pullman Rotorua is a short 9-minute walk from Polynesian Spa and 4 minutes' walk from Eat Street.

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Pullman Rotorua Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Bathroom
Bed
Parking
Breakfast
View
Shower

What guests liked

  • The restaurant offered a great menu with prompt service and convenient dining options. (10 reviews)
  • Breakfast was very good with a lot of options and convenient hours. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great location, probably best hotel in Rotorua. Love the milk on tap. Nice gym, excellent TVs that aren't locked down like other hotels. Negatives - valet parking is so expensive that it sits empty, bed not super comfortable, and the lighting setup is bizarre. Can't turn on bathroom light separately to bedroom light, so you'll wake people up.
Dane, 3-night trip

10/10 Exceptional

Amazing hotel ! Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms
David, 2-night trip

10/10 Exceptional

Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.
GURBIR, 2-night trip

10/10 Exceptional

Loved the restaurant and walkability to lots of other options nearby. Room was very clean Staff were wonderful always greeted us with a smile
richard, 1-night trip

10/10 Exceptional

I would definitely recommend this hotel to the others.
Sylvia, 2-night trip

10/10 Exceptional

Great property
Yashita, 2-night trip

10/10 Exceptional

Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended.
Cara, 1-night trip

8/10 Very good

Great rooms with comfortable beds and all the amenities you need.
Susan, 1-night trip

10/10 Exceptional

We used valet parking. Breakfast was very good and dinner was great here. Nice room with comfortable beds
richard, 2-night trip

10/10 Exceptional

Close to lots of restaurants! Loved the room and view of the lake.

10/10 Exceptional

Great place for family
Lincoln, 2-night trip

10/10 Exceptional

Perfectly located accommodation with plenty of food and shipping options. Very nice facility.
Gregory, 2-night trip

6/10 Good

Large room with no storage other than a very small wardrobe. No draws enabling a suitcases to be unloaded. Comfortable and clean but dark with very little lighting. No movie channels just free to air. Aircon was very good and quiet. We considered room was built for wheel chair access.
Chris, 3-night trip

10/10 Exceptional

Nice property
Greg, 2-night trip

10/10 Exceptional

Location!!
Ashley, 3-night trip

8/10 Very good

The room are huge and the bathroom set up are excellent very functional.
JOSE, 2-night trip

8/10 Very good

It’s the best choice for the area
Barry, 3-night trip

10/10 Exceptional

Great stay

Lovely hotel in a good location. Very spacious rooms. Providing cold filtered water and fresh milk to teas and coffees. Nice touch. Helpful reception team.
Manjinder, 1-night trip

10/10 Exceptional

The Hotel is very good! Great location for walking around the city and my kids is really enjoyed the breakfast buffet !
Ellie, 1-night trip

10/10 Exceptional

Overnight stay in a central location. Very busy as largest hotel in town. Had a very cute free milk refill fountain in lobby which certainly was a first for me
Christopher, 1-night trip

10/10 Exceptional

Great for families Very helpful staff
Kuldeep, 1-night trip

10/10 Exceptional

Had a wonderful experience at the hotel, friendly staff and lots of food options nearby! Hotel was modern, clean and really nice
Saba, 2-night trip

10/10 Exceptional

nice hotel
rodrigo, 1-night trip

10/10 Exceptional

Excellent n friendly staff
Hemant, 1-night trip

10/10 Exceptional

The Hotel was very nice and we enjoyed our stay allthough it was brief.
Alan, 1-night trip