Guests
All properties in Port Douglas, Queensland, Australia

Ramada Resort by Wyndham Port Douglas

4-star resort with outdoor pool, near Four Mile Beach

  • Free WiFi and free parking
From
A$169

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316 Port Douglas Road, Port Douglas, 4877, QLD, Australia
8.2.Very good.
  • Enjoyed our stay but would like to have known the bar and restaurant does not open…

    Aug. 8, 2021

  • Good

    Jul. 18, 2021

See all 154 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Convenient
Dining options
Easy parking

The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 51 guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • 1 outdoor pool
    • Breakfast available

    Feel at home

    • Rollaway/extra beds (surcharge)
    • Sofa bed
    • Free toiletries
    • Garden
    • Terrace
    • Daily housekeeping

    What’s around

    • On the boardwalk
    • Four Mile Beach - 10 min walk
    • Four Mile Beach Park - 8 min walk
    • Wildlife Habitat - 22 min walk
    • Macrossan Street - 2.4 mi / 3.8 km
    • Crystalbrook Superyacht Marina - 2.5 mi / 4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Room, 1 Bedroom
    • Room, 2 Bedrooms

    What’s around

    Landmarks

    • On the boardwalk
    • Four Mile Beach - 10 min walk
    • Four Mile Beach Park - 8 min walk
    • Wildlife Habitat - 22 min walk
    • Macrossan Street - 2.4 mi / 3.8 km
    • Crystalbrook Superyacht Marina - 2.5 mi / 4 km
    • Mowbray National Park - 2.5 mi / 4 km
    • Wet Tropics of Queensland - 2.5 mi / 4 km
    • Magazine Island - 2.6 mi / 4.1 km
    • Port Village Shopping Centre - 2.7 mi / 4.3 km
    • St Mary's by the Sea Chapel - 2.7 mi / 4.4 km

    Getting around

    • Cairns Intl. Airport (CNS) - 55 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    316 Port Douglas Road, Port Douglas, 4877, QLD, Australia

    At a glance

    Hotel size

    • This hotel has 51 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Swim-up bar
    • Room service (during limited hours)

    Things to do

    • Yoga classes/instruction on site
    • Ecotours nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Parasailing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Segway rental/tour nearby
    • Snorkelling nearby

    Working away

    • Business centre
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Laundry facilities
    • Luggage storage

    Facilities

    • Number of buildings/towers - 4
    • Lift
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace

    Accessibility

    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Ceiling fan
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Sofa bed
    • Sofa bed size double
    • Premium bedding

    Freshen up

    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV

    Stay connected

    • Desk
    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments.

    Dining

    3 Sixteen Bar and Bistro - This poolside bistro serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

    Recreation

    On Site

    • Fitness facilities
    • Yoga classes/instruction on site

    Nearby

    • Ecotours nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Parasailing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Segway rental/tour nearby
    • Snorkelling nearby

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: AUD 100 per stay

    Optional extras

    • Breakfast costs between AUD 6 and AUD 20 for adults, and AUD 6 and AUD 20 for children (approximately)
    • Airport shuttle service is offered for an extra charge of AUD 45 per person (one-way)
    • Area shuttle service is offered for an extra charge
    • Credit card charges are subject to an extra charge

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for AUD 50 per night
    • Airport shuttle for children between the ages of 2 and 12 costs AUD 22 (one-way)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 7:00 AM to 9:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

    Policies

    Guests can rest easy knowing there's a fire extinguisher on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Ramada Resort Port Douglas
    • Mercure Port Douglas
    • Treetops Port Douglas
    • Port Douglas Mercure
    • Ramada By Wyndham Port Douglas
    • Ramada Resort by Wyndham Port Douglas Resort
    • Ramada Resort by Wyndham Port Douglas Port Douglas
    • Ramada Resort by Wyndham Port Douglas Resort Port Douglas
    • Ramada Port Douglas
    • Mercure Port Douglas
    • Treetops Port Douglas
    • Port Douglas Mercure
    • Ramada Resort Port Douglas Hotel Port Douglas
    • Ramada Resort Wyndham Port Douglas
    • Ramada Wyndham Port Douglas
    • Ramada Wyndham Port Douglas

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Ramada Resort by Wyndham Port Douglas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2:00 PM - midnight. Check-out time is 10 AM.
    • Yes, 3 Sixteen Bar and Bistro offers alfresco dining and pool views. Nearby restaurants include Zinc Port Douglas (2.3 mi), Zinc Port Douglas (2.3 mi), and Finz Seafood Restaurant (2.3 mi).
    • Yes, an airport shuttle is available. The charge is AUD 45 per person one-way.
    • Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a fitness center and spa services. Ramada Resort by Wyndham Port Douglas also has an arcade and a garden.
    8.2.Very good.
    • 8.0.Very good

      room was fairly dated

      3 night romance trip, Jun. 15, 2021

      Verified Expedia guest review

    • 6.0.Good

      Give it a miss

      The property is in a great location, a few minutes from the main strip. Beautiful layout. However, the service is terrible. We were not informed the restaurant would be closed for half of our stay. This included no room service. There was no mini bar stacked. We were told we'd receive 2x complementary cocktails by the reception who checked us in. Only to be denied them on the day the bar opened. After check in, we were pestered by management to go to a seminar. Which I declined three times before walking walking aware from her. The dinner at the restaurant was great. However, the bar is understaffed and the wait times were so long. This is due to poor roster management. The coffees are terrible. To have a plate and fork brought to the room incurs a $5 fee... No food, just basic cutlery brought to the room. Very small tv in the room and the sheets are only changed if you stay for 8+ nights. Overall, I wouldn't recommend staying here until the staff have been trained properly and that what has been offered, is actually delivered.

      K, 3 night trip with friends, May 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay

      4 night family trip, May 4, 2021

      Verified Wotif guest review

    • 10.0.Exceptional

      The resort had a lovely rainforest feeling with a beautiful stream running through. The staff were very welcoming. We loved the many options of games to play, relaxing by the pool with a cocktail and enjoyed an amazing dinner on our last night. The local shuttle was a great service coming every 15 minutes - it meant we really didn’t need a car.

      4 night romance trip, Apr. 29, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      We really enjoyed our stay even though we took one of the chea

      2 night trip, Apr. 23, 2021

      Verified Wotif guest review

    • 10.0.Exceptional

      Would definitely stay again great pool and amenities

      4 night trip with friends, Mar. 31, 2021

      Verified Expedia guest review

    • 8.0.Very good

      the gardens,staff very helpful and friendly.learnt quickly to ring Darren from sizzling wheels to get transported around he was very helpful and when he gave you a time he was there

      3 night trip with friends, Mar. 20, 2021

      Verified Wotif guest review

    • 8.0.Very good

      Great option for resort style accommodation

      A little far from the town centre but was a really good accommodation option Rooms were big and clean Restaurant was good for breakfast and dinner Swim up bar was also a hit

      William, 1 night trip, Mar. 6, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Found my stay very pleasant and comfortable understanding that these are difficult times for hospitality your staff deal well and are very pleasant

      Helen, 6 night family trip, Mar. 4, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We found the property to be family friendly and would definitely stay there again

      1 night family trip, Feb. 26, 2021

      Verified Wotif guest review

    See all 154 reviews