Ramada Resort by Wyndham Port Douglas

4.0 star property
4-star resort in Port Douglas with spa and outdoor pool

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Ramada Resort by Wyndham Port Douglas

Photo gallery for Ramada Resort by Wyndham Port Douglas

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Standard Room, 1 King Bed
Breakfast, lunch, dinner served; pool views
Lobby

Overview of Ramada Resort by Wyndham Port Douglas

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
316 Port Douglas Road, Port Douglas, QLD, 4877
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Children stay free
  • Cookware, dishware and utensils
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Orchid Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • On the boardwalk
  • Macrossan Street - 4 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 61 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Hemingway's Brewery FNQ - 5 min drive
  • Zinc Port Douglas - 4 min drive
  • Origin Espresso - 5 min drive
  • Wicked Ice Creams - 4 min drive
  • Port Douglas Yacht Club - 4 min drive

About this property

Ramada Resort by Wyndham Port Douglas

Ramada Resort by Wyndham Port Douglas offers an airport shuttle (available 24 hours) for AUD 45 per person one-way. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and 3 Sixteen Bar and Bistro serves breakfast, lunch and dinner. Other features of this upmarket resort include an outdoor pool, a poolside bar and a fitness centre.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 51 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games
  • Pool gate
  • Fence around the pool

What to do

  • Yoga classes
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Cookware, dishes and utensils
  • Blender

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Dining

3 Sixteen Bar and Bistro – This poolside bistro serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 7 to 25 for adults and AUD 7 to 25 for children
  • Airport shuttle service is offered for an extra charge of AUD 45 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per night
  • Airport shuttle for children between the ages of 2 and 12 costs AUD 22 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Port Douglas Ramada Resort
Ramada Port Douglas
Ramada Resort Port Douglas
Mercure Port Douglas
Treetops Port Douglas
Port Douglas Mercure
Ramada Resort Port Douglas Hotel Port Douglas
Ramada Resort Wyndham Port Douglas
Ramada Wyndham Port Douglas
Mercure Port Douglas
Treetops Port Douglas
Port Douglas Mercure
Ramada By Wyndham Port Douglas
Ramada Resort by Wyndham Port Douglas Resort
Ramada Resort by Wyndham Port Douglas Port Douglas
Ramada Resort by Wyndham Port Douglas Resort Port Douglas

Frequently asked questions

Does Ramada Resort by Wyndham Port Douglas offer free cancellation for a full refund?
Yes, Ramada Resort by Wyndham Port Douglas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ramada Resort by Wyndham Port Douglas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ramada Resort by Wyndham Port Douglas?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Ramada Resort by Wyndham Port Douglas?
Sorry, pets aren't allowed.
Is parking offered on site at Ramada Resort by Wyndham Port Douglas?
Yes, there's free self parking.
Is an airport shuttle service offered by Ramada Resort by Wyndham Port Douglas?
Yes, an airport shuttle is available. The charge is AUD 45 per person one-way.
What are the check-in and check-out times at Ramada Resort by Wyndham Port Douglas?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM.
What is there to do at Ramada Resort by Wyndham Port Douglas and nearby?
Have fun with activities such as boat tours, fishing and hiking, and practise your swing at the nearby golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ramada Resort by Wyndham Port Douglas also has a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Ramada Resort by Wyndham Port Douglas?
Yes, 3 Sixteen Bar and Bistro offers al fresco dining and pool views.
What's the area around Ramada Resort by Wyndham Port Douglas like?
Ramada Resort by Wyndham Port Douglas is located on the boardwalk, a short 9-minute walk from Four Mile Beach Park and 9 minutes' walk from Four Mile Beach.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Next time will be a longer stay!
Lovely stay, great amenities and friendly staff.
Dylan, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Camila, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

8/10 Very good

Good location and resort
We had two nights here. The ladies on the front desk were very welcoming and friendly. Unfortunately the lift was still not working (others have commented on this) so had to drag all our cases (were in Australia awhile) up to level 3. Room a little on the tired side but was clean and spacious. Short walk to beach. Nice pool area. Would stay again.
Paul, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty
Room was not cleaned , Reception said they only do a light clean, nothing done except for coffee changed . Blood stain sheets weren't replaced . Had to get replacement towels from reception . Hotel also didn't honor gold status benefits. Had to park in the street due to a number of caravans and campers and overfull skips , using multi car parking spaces . Lift weren't working , hotel not suitable for disabled persons. Location was good , pool was clean and landscaping was nice . overall was dirty and lack of modernization and a lack of TLC .
Phillip, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Such a beautiful setting and friendly staff. Definitely coming back to stay.
Pauline, 2-night romance trip
Verified Expedia guest review

6/10 Good

We couldn’t sleep due to the thin walls. You can hear people shower, talk, babies cry, you name it. If someone does it and you have an adjoining room you are going to know about it as the walls are not insulated enough. One night we listened to our neighbour pee. We asked reception for a room change or ear plugs but they had a hard no policy. We had to just cop it. Two nights of no sleep, so we were glad we were out of there at the end. Such a shame as the facilities and the access to the beach was great. Only a 35 minute beach walk to town and the pool was nice. I’d avoid if you are needing to unwind.
Amber, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

We'll be back!
We arrived and did not expect how stunning it was. I must have been looking at old pictures or something. The resort was more of a tropical hideaway and we wish we stayed longer. With a lovely restaurant, pool, friendly staff, and places to relax, we lacked nothing. It is a bit of a walk from town but taxis are always coming by. The resort also helped significantly in helping book transit to and from Cairns airport. You will not regret a stay here!
Kara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is a great place to stay, specially if you have your own transport, it’s about 2km from the shops area. Like the heated pool surrounded by tropical plants. Relaxing poolside dining area. Nice food.
Anshuman, 2-night romance trip
Verified Wotif guest review