Ramada Resort by Wyndham Port Douglas is a great choice for a stay in Port Douglas. Guests can visit the spa to indulge in massages, body wraps or facials, and 3 Sixteen Bar and Bistro serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
51 units
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily until 8:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
Children's games
Pool gate
Fence around the pool
What to do
Yoga classes
Beach nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Parasailing nearby
Scuba-diving nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
On-site car hire
Laundry facilities
Luggage storage
Bike hire
Pool loungers
Pool umbrellas
Facilities
4 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Arcade/games room
Full-service spa
Massage/treatment rooms
Local culture and ecosystem education
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
LCD television
Streaming services
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Cookware, dishes and utensils
Blender
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Special features
Spa
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Dining
3 Sixteen Bar and Bistro – This poolside bistro serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Fees & policies
Refundable deposits
Deposit: AUD 100 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 7 to 25 for adults and AUD 7 to 25 for children
Airport shuttle service is offered for an extra charge of AUD 45 per person (one-way)
Local area shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge
Children & extra beds
Rollaway beds are available for AUD 50.0 per night
Airport shuttle for children between the ages of 2 and 12 costs AUD 22 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Also known as
Port Douglas Ramada Resort
Ramada Port Douglas
Ramada Resort Port Douglas
Mercure Port Douglas
Treetops Port Douglas
Port Douglas Mercure
Ramada Resort Port Douglas Hotel Port Douglas
Ramada Resort Wyndham Port Douglas
Ramada Wyndham Port Douglas
Mercure Port Douglas
Treetops Port Douglas
Port Douglas Mercure
Ramada By Wyndham Port Douglas
Ramada Resort by Wyndham Port Douglas Resort
Ramada Resort by Wyndham Port Douglas Port Douglas
Ramada Resort by Wyndham Port Douglas Resort Port Douglas
Frequently asked questions
Does Ramada Resort by Wyndham Port Douglas offer free cancellation for a full refund?
Yes, Ramada Resort by Wyndham Port Douglas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ramada Resort by Wyndham Port Douglas?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Ramada Resort by Wyndham Port Douglas?
Sorry, pets aren't allowed.
Is parking offered on site at Ramada Resort by Wyndham Port Douglas?
Yes, there's free self parking.
Is an airport shuttle service offered by Ramada Resort by Wyndham Port Douglas?
Yes, an airport shuttle is available. The charge is AUD 45 per person one-way.
What are the check-in and check-out times at Ramada Resort by Wyndham Port Douglas?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Ramada Resort by Wyndham Port Douglas and nearby?
Have fun with activities such as boat tours, fishing and hiking, and practise your swing at the nearby golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ramada Resort by Wyndham Port Douglas also has a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Ramada Resort by Wyndham Port Douglas?
Yes, 3 Sixteen Bar and Bistro offers al fresco dining and pool views.
What's the area around Ramada Resort by Wyndham Port Douglas like?
Ramada Resort by Wyndham Port Douglas is located on the boardwalk, a short 9-minute walk from Four Mile Beach Park and 9 minutes' walk from Four Mile Beach.
Ramada Resort by Wyndham Port Douglas Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Oct 2024
We love it so much, we’re coming back !
Jennifer
Jennifer, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2024
Kid friendly and great pool for a family.
Kirsty
Kirsty, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
18 Sept 2024
Tamlin
Tamlin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sept 2024
Paul
Paul, 4-night trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2024
The stay was excellent although they need staff who speak better English being a Australian resort, as noticed most staff at food beverage were foreign work visa backpackers, room was clean but had to ask staff for basic things like toilet paper to be replenished which should of been checked and adequate supplies
Craig
Craig, 8-night trip
Verified Hotels.com guest review
8/10 Very good
16 Aug 2024
We had noisey children next door that woke extremely early and played in their room, so I’d request a room away from the games room maybe this would assist in being further from ‘family rooms’
The pool is amazing, food a bit pricey but convenient and taste.
Nola and George at the reception were extremely helpful in assisting getting our stay right.
Deborah
Deborah, 4-night trip with friends
Verified Wotif guest review
8/10 Very good
8 Aug 2024
Clean rooms, good service
Angela
Angela, 7-night romance trip
Verified Expedia guest review
6/10 Good
6 Aug 2024
Not quite up to expectations based on advertised information.
Extremely limited dining and bar services.
Aidan
Aidan, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Very relaxing.
Grazia
Grazia, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
We liked the pool and gardens
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
8/10 Very good
25 July 2024
A great place for a quick getaway
Rosanna
Rosanna, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
I arrive very early 2 hours before check-in time, i was happy to just leave my bags at reception. To my surprise they made my room available within 10 minutes of me arriving. The resort host was more than happy to give information about Port Douglas what to do and how to get around.
After the very helpful service from the reception I made my way to my room. It was big and very clean. The bed and pillows were very comfortable which meant I had 3 amazing nights sleep. Loved the property and the beach is 2 minutes walk. Great place and would definitely visit again.
Ronda
Ronda, 3-night trip
Verified Wotif guest review
10/10 Exceptional
12 July 2024
This place is great. The only knock is they kept trying to sell us time share and kept asking when we said no and we didn’t sign up for the discount if you went to the presentation. That’s nothing to do with the enjoyment of the place. Everything was really good especially the pool and dining. Wifi is poor though.
Good for families or couples but take / hire a car. So much to do in the area will will have to come back next year
Shaun
Shaun, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Fantastic little break, weather was on point, such a tranquil place to relax.
Rachael
Rachael, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
5 July 2024
Great place to stay and easy to get around the area. Will come again!
Lee
Lee, 7-night family trip
Verified Expedia guest review
4/10 Fair
5 July 2024
Despite being informed it was family friendly and we had stayed previously, this was not the case. We have a 15 and 13 year old (soon to be 16 & 14) so as you could imagine, it is somewhat difficult to get them engaged into activities. The first day we were there was a Thursday afternoon and we played pool with our boys in the afternoon. On the Friday we were able to use going to play pool as a carrot to get the boys out into Port Douglas and by saying we would come home and play pool. We were informed that no one under the age of 16 was allowed to play pool. I said that there was parental supervision. They were not willing to discuss it.. I asked to speak to the manager and the gentleman told me that he was the manager and I said I was unhappy with their decision and that we would not be staying at the resort again nor we spend a cent. That is exactly what happened. We went through our meals outside of the resort and we did not spend a cent within the resort and we will not be returning. This may seem petty but playing pool was the only carrot we had for our teenage boys. We did note that there was plenty of younger children playing pool without the pool sticks and not treating it appropriately!
Anje Yantina
Anje Yantina, 7-night family trip
Verified Lastminute guest review
10/10 Exceptional
26 June 2024
Tiffany
Tiffany, 2-night trip
Verified Expedia guest review
2/10 Poor
26 June 2024
Beware, this is a “born again timeshare” with fairly aggressive attempts by staff
Gary
Gary, 3-night romance trip
Verified Wotif guest review
6/10 Good
25 June 2024
The reception staff were very polite and welcoming. The presentation of the hotel on arrival was very good. We booked a self catering apartment which had cooking facilities and kitchen equipment as per the expedia advertisement but when we got in the room it had a fridge and kettle with cups and glasses and nothing more. We asked reception and they said the listing on expedia was wrong, we asked for a toaster but was told due to health and safety that was forbidden in our room. We asked for crockery and cutlery which they did supply so ended up having to eat out for all meals. The pool area was modernly designed but not exactly as you would expect from a ramada, leaves everywhere, dirty sunbeds so didnt spend much time at the pool. Some of the bar staff were lovely but then others were just plain rude and when you asked for something like a serviette it was as if i had asked them to walk to town for it. We went to the bar one evening during there open hours (1.5hrs before closing) and asked for a latte of which we were told the machine had been cleaned so would have to have coffee in our room. So going back to our room- on arrival the room appeared clean and tidy however under the bed was a blanket of dirty and dust with pieces of food and wrappers presumably from the previous occupiers. The headboard and behind the cupboards were covered in dust. No room service other than changing the towels occasionally and i had to ask for fresh bedding to change the bed during our 16 day
Frederick Paul
Frederick Paul, 15-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Monica
Monica, 3-night trip
Verified Wotif guest review
8/10 Very good
20 June 2024
Jennifer
Jennifer, 5-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
I stayed for four nights with my three year old and mum (visiting from the UK) and we had the best time. The apartment was clean, and we loved the swimming pool and convenience to the beach, and everywhere in Port Douglas. The staff were so helpful and friendly and full of many recommendations. We would definitely go back, and recommend.
Donna
Donna, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Facilities were great, clean and friendly staff. No hesitations to come back
Dean
Dean, 7-night romance trip
Verified Lastminute guest review
10/10 Exceptional
8 June 2024
Thanks for having us! Everything we could need at the resort. Staff very friendly and happy to help in any way