4/10 Fair
2 Oct 2024
The address attached to the reservation is for the extended stay studio apartments next door. After finally finding the correct address and checking in on friday evening, I was informed of a $100 deposit, my card was then ran twice and i verified the amounts on my bank. I was told the deposit would be refunded upon check out on Sunday. On Monday, I see another transaction from the hotel for $84.00 and the $100 was not refunded or pending. I called the hotel and was told it may take a few days for the refund... and they did not see any other charges listed. I was advised to call back next day..
Tara
Tara, 2-night family trip
Verified Hotels.com guest review