4/10 Fair
18 Aug 2022
Never again
The night clerk seemed annoyed at being interrupted from whatever he was doing in the back room to check us in. Told him I had hearing issues he started talking to me like I was stupid. Swiped the room keys through the machine like a smart ass got to the room neither key would work I had to leave my wife with knee pain standing in the hallway while I went all the way back and interrupted him again to do his job properly. Then found a wet spot on the sheets under the pillows, so obviously the sheets had not been changed. The Hotels .com website shows extended parking at 5$ per day they just jacked the rates up to 8$. We have stayed here many times in the past due to the proximity to the airport and low cost extended parking and were always pleased. Don't know if its new management or what but we just feel disgusted and ripped off, will not be staying here again.
David, 1-night trip
Verified Hotels.com guest review