Melia Madrid Serrano

4.0 star property
Hotel with restaurant, near U.S. Embassy

Photo gallery for Melia Madrid Serrano

Enjoy meals in this stylish dining area with a wooden table, green chairs, and a beautiful centerpiece.
Creator video
Relax in this stylish living area with a comfortable sofa, coffee table, and accent chair, surrounded by decorative items and natural views.
Welcome to Meliá Madrid Serrano, where a curved facade and large windows create a bright entrance.
Relax by the rooftop pool, surrounded by lounge chairs and a lush potted plant, with a stunning city view.
In the heart of Madrid, Melia Madrid Serrano offers an upscale retreat with a seasonal outdoor pool and sun loungers. Stay connected with in-room WiFi, enjoy coffee/tea in the lobby or unwind at the bar. Guests rave about the helpful staff and first-rate property condition.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Babysitting
  • 24-hour business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is AU$261
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 41 of 41 rooms

Triple Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Melia Room, Patio Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Communicated Room (Premium)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

Grand Premium The Level with Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Communicated Room (Melia, The Level)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Premium Room, Bathtub (Grand, The Level, (2+2))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Premium Room (The Level)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

The Level Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Room, Bathtub (The Level, (2+1))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Melia Room

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Room, Bathtub (The Level)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Communicated Room (Supreme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

Supreme Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

Premium Room, Bathtub (Grand, The Level, (2+1))

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

Junior Suite (The Level (3+1))

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Junior Suite (The Level (2+2))

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Suite (The Level, (2+2))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, Bathtub (Grand, The Level)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

Communicated Room (Premium, (4+1))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds OR 4 Single Beds

Premium Room (The Level, (2+1))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Suite (The Level)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Premium Room (The Level, (3 Ad))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Junior Suite (The Level)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Melia Room, Exterior View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Communicated Room (Grand Premium, The Level)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds

Premium The Level Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Melia Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Melia Twin Room

  • Sleeps 2
  • 2 Single Beds

The Level Premium Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

The Level Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Connecting Room

  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

The Level Grand Premium Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Room Communication

  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

The Level Junior Suite

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

Junior Suite The Level

  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Melia King Room

  • Sleeps 2
  • 1 King Bed

The Level Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006

What's nearby

  • WiZink Center - 3 min drive - 1.8 km
  • Gran Via - 3 min drive - 2.2 km
  • Bernabéu Stadium - 3 min drive - 2.5 km
  • Puerta del Sol - 4 min drive - 2.9 km
  • El Retiro Park - 6 min drive - 4.0 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 20 min walk
  • Nuevos Ministerios Station - 20 min walk
  • Nunez de Balboa Station - 6 min walk
  • Gregorio Maranon Station - 9 min walk
  • Ruben Dario Station - 9 min walk

Restaurants

  • ‪El Asador de Aranda - ‬2 min walk
  • ‪Makkila - ‬2 min walk
  • ‪Naked & Sated - ‬3 min walk
  • ‪Nájera Plus - ‬1 min walk
  • ‪29 Fanegas - ‬2 min walk

About this property

Melia Madrid Serrano

At Melia Madrid Serrano, you'll be a short five-minute drive from Bernabéu Stadium and Gran Via. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness centre, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and overall property condition. The property is only a short walk to public transportation: Nunez de Balboa Station is 6 minutes and Gregorio Maranon Station is 9 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 340 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 25 per day)
    • Electric vehicle charging point on site
    • Off-site parking nearby (EUR 25 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike tour information
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 160
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Arado – This restaurant specialises in Modern European cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 17.5 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 25 per day
  • Parking is available nearby and costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • Pool access available from noon to 7:00 PM
  • The seasonal pool is open from May 25 to September 10

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides central air conditioning and heating (availability based on the season).

Also known as

Meliá Madrid Serrano Hotel
Meliá Galgos Hotel
Melia Galgos Hotel Madrid
Meliá Galgos Hotel Madrid
Meliá Galgos Madrid
Melia Hotel Galgos
Meliá Serrano Hotel
Meliá Serrano
Meliá Galgos
Meliá Madrid Serrano Galgos
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid

Frequently asked questions

Does Melia Madrid Serrano offer free cancellation for a full refund?

Yes, Melia Madrid Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Madrid Serrano?

Yes, there's a seasonal outdoor pool. Guests have pool access from noon to 7:00 PM.

Are pets allowed at Melia Madrid Serrano?

Sorry, pets aren't allowed.

Is parking offered on site at Melia Madrid Serrano?

Yes. Self-parking costs EUR 25 per day. Electric car charging is available.

What are the check-in and check-out times at Melia Madrid Serrano?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Melia Madrid Serrano?

No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.

What is there to do at Melia Madrid Serrano and nearby?

Melia Madrid Serrano has a seasonal outdoor pool and a fitness centre.

Are there restaurants at or near Melia Madrid Serrano?

Yes, there's an on-site restaurant that offers Modern European cuisine.

What's the area around Melia Madrid Serrano like?

Melia Madrid Serrano is in Salamanca, a short 6-minute walk from Nunez de Balboa Station and 3 minutes' walk from U.S. Embassy.

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Melia Madrid Serrano Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Bed
Food
Lobby
Restaurant
Drinks
Bar

What guests liked

  • The breakfast buffet offered a wide variety of options and was highly praised by guests. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

We loved our stay and the food.
4-night trip

6/10

Good area, nice breakfast but the pool lacks soul. Where are the people? Where is the staff? Why don't you make this a hip and happening area? There is a bar but there is no bartender and there are very few people... not in the good way.
1-night trip

10/10

Excelente todo
3-night trip

8/10

Food is great
2-night trip

10/10

Great Location and property
2-night trip

10/10

Excellent location and staff, great buffet breakfast, and great rooms. All for a reasonable price.
18-night trip

10/10

Great staff great place
1-night trip

10/10

Breakfast and people staff was the best
6-night trip

10/10

Staff was very friendly and helpful. Very clean. Close to all the shops and restaurants. Would definitely stay here again.
2-night trip

8/10

Excellent location, but rooms are at best 3 star, the hotel breakfast and lobby is excellent
2-night trip

10/10

Todo excelente
5-night trip

10/10

Location ia very convenient
2-night trip

10/10

A nice place to stay. Definitely recommend it!
1-night trip

8/10

Convenient
2-night trip

10/10

Extremely comfortable
7-night trip

10/10

The morning brunch was fabulous.
1-night trip

6/10

Good location in Salamanca. A busy hotel.
1-night trip

10/10

Great hotel and very friendly staff
2-night trip

10/10

It was a very good stay. The place is central and provides easy access to other parts of the time.
4-night trip

10/10

Excelente.
2-night trip

10/10

Lovely hotel, I will come back
2-night trip

10/10

Everything was excelent!
1-night trip

8/10

Good
4-night trip

8/10

I used to live in the area, so it was familiar and, like the rest of Madrid, easy to navigate.
7-night trip

10/10

Very convenient when you want to spend most of your time in the Salamanca neighborhood.
2-night trip