Cleveland Clinic - Hillcrest Hospital - 9 min drive - 11.5 km
Legacy Village - 13 min drive - 15.8 km
Case Western Reserve University - 20 min drive - 19.5 km
Cleveland Clinic - 21 min drive - 26.0 km
Getting around
Cleveland, OH (CGF-Cuyahoga County) - 13 min drive
Cleveland, OH (BKL-Burke Lakefront) - 22 min drive
Cleveland Hopkins International Airport (CLE) - 34 min drive
Cleveland Station - 20 min drive
Restaurants
Chick-fil-A - 4 min drive
Texas Roadhouse - 3 min walk
Starbucks - 8 min walk
Taco Bell - 3 min drive
Cracker Barrel - 2 min walk
About this property
Willow Lodge Willoughby – Cleveland Mentor
Willow Lodge Willoughby – Cleveland Mentor puts you within a 10-minute drive of Lake Erie. Guests will have free perks such as WiFi and self-parking. Fellow travellers say great things about the helpful staff.
Languages
English
Property amenities
Food and drink
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Laundry facilities
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in stairwells
Closed-captioned TV
Visual fire alarm
Phone accessibility kit
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout curtains
Pillow-top mattress
Bed sheets provided
Freshen up
Shower only
Hairdryer (on request)
Towels
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
More
Access via exterior corridors
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per night, plus a one-off cleaning fee of USD 15
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Dec 2024
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Staff is always very helpful & courteous when visit from another state.
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
2/10 Poor
5 Dec 2024
Disgusting Druggy Room
This has been the worst experience of my life. Horrible area... filthy nasty stank... Smelled of marijuana n scum... Dirty nasty hot tub, dirty floors, dirty toilet...
Was traveling solo, waiting for the weather to clear to get home... Had a friend pick me up from an hour away?And we finally made it out of the snow belt... Tried for a refund as I left before three thirty Pm. Refuses, and claims manager is never in to accept. Refund.
It's funny. I cannot click on the photo option to include pictures of the room.
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Best place to stay
Keith
Keith, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 Nov 2024
The room was dirty. When I turned the water on in the tub, ash came out of the drain. The water was luke warm at 6pm. The tub faucet does not turn all the way off and ran all night long. There were no light bulbs in the wall sconces. The power outlets near the bed do not work. There are holes in the wall. The dirtiness makes the property feel unsafe.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
1 Nov 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Oct 2024
Just absolutely horrible..
The room smelled like smoke and we were in the non smoking room.. asked to change rooms when we got there because my wife and son had asthma.. they offered air fresheners.. when I went down to get them they were gone.. so I went to Walmart and bought Lysol.. for how much I paid for this room it should have been a lot better..
which is kinda funny because the houses near this place looks really nice..
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 Oct 2024
Just absolutely horrible..
The room smelled like smoke and we were in the non smoking room.. asked to change rooms when we got there because my wife and son had asthma.. they offered air fresheners.. when I went down to get them they were gone.. so I went to Walmart and bought Lysol.. for how much I paid for this room it should have been a lot better..
which is kinda funny because the houses near this place looks really nice.. this is a place to bring a hook@r..
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Candace
Candace, 1-night trip
Verified Hotels.com guest review
4/10 Fair
19 Oct 2024
Kathy
Kathy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Jordan
Jordan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Weekend Get A way
Get a way weekend relaxation walking distance to eatery, convenient laundry area which I took advantage of while I stayed.
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2024
Viktoria
Viktoria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
jennifer
jennifer, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
4 Oct 2024
Ronnie
Ronnie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 Sept 2024
Wet floor from hot tub
Kenneth
Kenneth, 1-night romance trip
Verified Expedia guest review
6/10 Good
26 Sept 2024
Tyrone
Tyrone, 4-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
Brad
Brad, 2-night trip
Verified Expedia guest review
4/10 Fair
23 Sept 2024
Todd
Todd, 1-night trip
Verified Expedia guest review
4/10 Fair
23 Sept 2024
Very disappointed in dirty, moldy room.
The bed was fairly comfortable, but the bathroom was filthy and had black mold in the tub, sink and toilet. We could not shower and used the bathroom as little as possible. We have stayed at this property several times before and had a clean economical room, but this room was bad and we would not stay in it ever again.
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sept 2024
Kim
Kim, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Sept 2024
There are bedbugs!
Kasandra
Kasandra, 1-night romance trip
Verified Orbitz guest review
6/10 Good
21 Sept 2024
Serviceable but has Potential
It was an okay experience. The elevator was filthy and the hallway going into the lobby had a strange smell. Reception Desk was excellent though and were very understanding and helpful. The beds were questionable, and i switched to a makeshift floor bed after i found a bed bug. I can't recommend based off the cleanliness but if they did that it's a 4.5 experience.
Jessie
Jessie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Sept 2024
The room was clean and bed was comfortable. Perfect for a quick stay over and looking just to sleep. I would stay here again. A lot of food options surround the property.