Nestled in the mountains, Naco Aparthotel & Spa offers a serene escape with a breakfast buffet, and an indoor pool surrounded by sun loungers. Explore the garden or unwind at Arca spa with soothing massages. Guests appreciate helpful staff and can enjoy activities like sledding or snowboarding nearby.
Reviews
1010 out of 10
Exceptional
Popular amenities
Refrigerator
Kitchenette
Laundry facilities
Main amenities (12)
25 smoke-free apartments
Daily housekeeping
Full-service spa
Indoor pool
Sauna
Steam room
Terrace
Garden
Front desk safe
Self-serve laundry
Multilingual staff
Free newspapers in the lobby
Feel at home (6)
Children stay free
Kitchenette
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is AU$610
AU$610
includes taxes & fees
13 Mar - 14 Mar
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Studio (North)
Studio (North)
Highlights
Soundproofed
Heating
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
30 sq m
1 bedroom
1 bathroom
Sleeps 2
1 Double Bed
View all photos for Junior Suite
Junior Suite
Highlights
Soundproofed
Heating
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
2 bathrooms
51 sq m
1 bedroom
2 bathrooms
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Studio, 1 Double Bed (Matterhorn View)
Studio, 1 Double Bed (Matterhorn View)
Highlights
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
Studio
1 bathroom
Mountain view
Sleeps 3
1 Double Bed
View all photos for Studio (South)
Studio (South)
Highlights
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
30 sq m
Studio
1 bathroom
Sleeps 3
1 Double Bed
View all photos for Apartment
Apartment
Highlights
Soundproofed
Heating
Free rollaway/extra beds
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
46 sq m
1 bedroom
2 bathrooms
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Suite (Rooftop)
Suite (Rooftop)
Highlights
Soundproofed
Heating
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
4 bedrooms
Hairdryer
4 bedrooms
Mountain view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed
View all photos for Apartment (Garden)
Apartment (Garden)
Highlights
Soundproofed
Heating
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
3 bedrooms
Hairdryer
3 bedrooms
4 bathrooms
Sleeps 7
3 Double Beds
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Placing you only steps from Zermatt-Matterhorn Ski Paradise, Naco Aparthotel by Arca Spa features snowboarding, sledging and snowshoeing. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A sauna and a steam room are offered, and apartments get the details right with bathrobes and slippers. Fellow travellers say great things about the helpful staff.
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Ski
Close to ski runs, ski lifts and skiing
Pool/Spa
Indoor pool
Sunloungers
Sauna
Steam room
Full-service spa
Massages
Spa services
Internet
Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children stay for free (see details)
Kitchenette
Fridge
Stovetop
Oven
Electric kettle
Cookware/dishes/utensils
Dining
Free buffet breakfast available daily 7:00 AM–11:00 AM
Bedrooms
Hypo-allergenic bedding
Bed sheets provided
Bathrooms
Bath or shower
Toilet paper
Shampoo
Towels provided
Soap
Slippers
Hairdryer
Bathrobes
Entertainment
Flat-screen TV with cable service
Outdoor areas
Terrace
Garden
Laundry
Laundry facilities
Work spaces
Desk
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Soundproofing
Step-free path to entrance
Well-lit path to entrance
Smoke-free property
Services and conveniences
Daily housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Electrical adapters/chargers
Phone
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Free newspapers (reception)
Location highlights
In the mountains
Things to do
Sledging on site
Snowshoeing on site
Snowboarding on site
Bike hire on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
25 rooms
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:30 PM
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards.
This property is professionally cleaned.
Also known as
Naco Aparthotel Spa
Naco By Arca Spa Zermatt
Naco Aparthotel by Arca Spa Zermatt
Naco Aparthotel by Arca Spa Aparthotel
Naco Aparthotel by Arca Spa Aparthotel Zermatt
Frequently asked questions
Does Naco Aparthotel by Arca Spa offer free cancellation for a full refund?
Yes, Naco Aparthotel by Arca Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Naco Aparthotel by Arca Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:30 PM.
Are pets allowed at Naco Aparthotel by Arca Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Naco Aparthotel by Arca Spa?
Sorry, there's no on-site parking at Naco Aparthotel by Arca Spa.
What are the check-in and check-out times at Naco Aparthotel by Arca Spa?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11:30 AM.
What is there to do at Naco Aparthotel by Arca Spa and nearby?
Have fun with on-site winter activities such as snowboarding, snowshoeing and sledging. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Naco Aparthotel by Arca Spa also has a sauna and a steam room, as well as a garden.
Does Naco Aparthotel by Arca Spa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, an oven and a fridge.
What's the area around Naco Aparthotel by Arca Spa like?
Naco Aparthotel by Arca Spa is a short 3-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular.
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Naco Aparthotel by Arca Spa Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.0/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Dec 2024
Lovely Naco!
This was a wonderful hotel, especially for our family. Front desk staff is very kind and helpful.
Verified traveller
1-night trip
10/10 Exceptional
9 July 2024
Beautiful place to stay.
G
G, 2-night trip
10/10 Exceptional
14 Aug 2024
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Hoai
Hoai, 2-night trip
10/10 Exceptional
9 Oct 2024
Stay Here!
Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Kelley
Kelley, 3-night trip
10/10 Exceptional
19 June 2024
a short walk from train station, convenient to everything,
clean and cosy, excellent breakfast and other amenities.
Jui Hwa
Jui Hwa, 3-night trip
10/10 Exceptional
21 May 2024
Quality of the accommodation was very nice, heated pool was lovely, great service, generous check-in/check-out times. We were very happy with our stay
Blake
Blake, 2-night trip
10/10 Exceptional
13 Aug 2024
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
visvanathan
visvanathan, 2-night trip
10/10 Exceptional
5 Sept 2024
Clean, modern, spacious rooms. Front desk is very nice and location is good and close to train station. Best I have seen in Switzerland for the price.
Kym
Kym, 4-night trip
10/10 Exceptional
29 June 2023
Great hotel
Morteza
Morteza, 1-night trip
10/10 Exceptional
25 July 2024
Very welcoming staff. Perfect location, close to town but in a more peaceful area. Great views!!
Taylor
Taylor, 2-night trip
10/10 Exceptional
22 Mar 2024
Excellent stay and highly recommend. Maria was great, loved the cheese buffet.
Steven
Steven, 7-night trip
8/10 Very good
14 Dec 2023
Very nice hotel and comfortable. Nice warm pool too.
Iris
Iris, 2-night trip
10/10 Exceptional
5 Aug 2024
Brand new hotel, spacious room, with everything you need, I have never been in such nice hotel room with this price in Europe ever! The breakfast is also the best, from hot to cold, variety of foods and fresh squeezed orange juice!
Qing
Qing, 2-night trip
10/10 Exceptional
21 Mar 2024
We had a lovely stay! The hotel is in perfect condition with great amenities! Hotel staff was very helpful.
David
David, 3-night trip
10/10 Exceptional
30 June 2024
Beautiful, spacious, comfortable. Great views from the wrap-around balcony. Helpful staff. Loved the pool and spa facilities.
Shane
Shane, 2-night trip
10/10 Exceptional
1 Aug 2022
Very clean and breakfast was great. The pool was also nice!
Atsuyoshi
Atsuyoshi, 1-night trip
10/10 Exceptional
11 Oct 2024
I had a studio (north) room. It is spacious and bathroom is modern. The room has a balcony with mountain view. Full kitchen. Not far from train station but in a quiet area. Breakfast is excellent. Indoor pool is also a plus. Like the place very much.
Mingqi
10/10 Exceptional
3 July 2024
Loved the hotel. Everything was within a walking distance. Very clean.
Rupal
Rupal, 2-night trip
10/10 Exceptional
3 Mar 2024
We loved it, such a clean place and great service. Also recommend the massage by Sarah🙏
Cafer
Cafer, 4-night trip
10/10 Exceptional
20 May 2024
This condo was clean with awesome amenities!
Matthew Scott
Matthew Scott, 2-night trip
10/10 Exceptional
22 Jan 2024
Clean comfortable hotel within walking distance of the train and ski lifts. Just what we were looking for. Also enjoyed the spa and pool.
Dawn
Dawn, 2-night trip
10/10 Exceptional
21 Aug 2024
Clean! New property
Sheila Marie
Sheila Marie, 2-night trip
10/10 Exceptional
31 Aug 2022
Beautiful property with very good atmosphere and staff.Pool was big and beautiful
SUJI
SUJI, 2-night trip
10/10 Exceptional
1 Sept 2023
Spacious, clean, excellent size bathroom and bedrooms
RD
RD, 1-night trip
10/10 Exceptional
2 Oct 2023
The room is clean and facility is good, it has everything you need. Staff is nice and helpful.