Luxor Hotel and Casino, Las Vegas, United States of America

I find it extreamly bad customer service not to provide shade in the pool area unless you pay for it, we live in an age of skin cancer and i feel that the Luxor is promoting this, when you look around at the number of extreamly badly sunburnt people. I also feel that paying so much for a room you would at the least have one complementary coffee per person per day. Food was too expensive in house and you need to walk at least a mile to find reasonably priced food. Bed was comfortable, room was neat and tidy. Be aware that the pricing does not include resort fees and taxes, the Luxor will collect these upon check in. We've been traveling the states for the last month and im dissapointed in the pricing Vegas has to offer.

Was a great hotel. I had not stayed in it a few years but the have clearly being renovating rooms in the tower and pyramid. The hotel was clean smelt fresh no smoke smell or weed smell in rooms or on the floor so a big well done for that. Grass may be legal here but some of us have to return to countries that don't have such relaxed views so if our luggage smells of it and our clothes the nice dogs sit down and look lovingly at you while the nice customs officers glove up and go yes another one we can explore dark places in them. The new mono rail coming in will be great as the only negative is it's so far down the embd of the strip it's a fair walk to get to the center of the action on the strip. The room I had was looking over the aireport and part of the strip so great view for me I liked it. Still no fridges so in a hot place as it was cant buy drinks and keep cool except for ice bucket. Staff were very friendly and helpful especially Jesse I had he did look after me and I was very appreciative of his help and requests I made. Check out I did around 8 am and it was not busy do got to desk very fast. Uber and Lyft are out the front so not hidden in some remote part of the property. One interesting thing was the game jenga was at the tables around the bar it's a great idea as it attracted on lookers in a tight game and made us hang around the bar longer than planned and then the people I was with drank more. But it was also a lot of fun. Overall room was nice.

I always enjoy staying at the Luxor. Paid extra for an upgraded room. Could not see the difference or the value. Would not bother upgrading next time. Handy to everything.

We were expecting alot more.. White fluffy towels would have been nice No in room amenties such as tea & coffee Rooms need a good make over

Quiet room, politr staff. Long way to walk from checkin to room in east wing with x4 bags over carpet. Aware of water shutoff due to renovations. Would have been nice to have room amenities such as a small fridge, coffee machine.