Kansas City International Airport (MCI) - 31 min drive
Kansas City Union Station - 14 min drive
Lee's Summit Station - 24 min drive
Independence Station - 24 min drive
Restaurants
Made In Kansas City Marketplace - 5 min walk
Jack Stack Barbecue - 5 min walk
The Cheesecake Factory - 6 min walk
McCormick & Schmick's Seafood & Steaks - 6 min walk
Panera Bread - 5 min walk
About this property
InterContinental Kansas City at The Plaza, an IHG Hotel
At InterContinental Kansas City at The Plaza, an IHG Hotel, you'll be within a 10-minute drive of University of Kansas Medical Center and Crown Center. Guests can take a dip in the outdoor pool or grab a bite to eat at American Slang, which serves breakfast, lunch and dinner. A poolside bar, a 24-hour fitness centre and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
371 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (up to 11 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
On-site self-parking (USD 26 per night)
Covered on-site valet parking (USD 32 per night)
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 6:30 AM–11:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Shared microwave
Room service (limited hours)
Water dispenser
Travelling with children
Children's pool
Working away
24-hour business centre
18 meeting rooms
Computer station
Conference space (29000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Built in 1972
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in reception
Television in common areas
24-hour fitness centre
An outdoor pool
Sauna
Steam room
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Wheelchair-accessible path to lift
Room amenities
Be entertained
55-inch TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
American Slang – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Oak Room – Overlooking the garden, this lobby lounge serves breakfast, lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 8.82 per accommodation, per night
Resort fee inclusions:
Business centre/computer access
Concierge service
Fitness centre access
Health club access
In-room bottled water
In-room coffee
In-room safe
Phone calls (may be limited)
Pool access
Optional extras
Full breakfast is offered for an extra charge of approximately USD 10 to 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per night
Parking
Self-parking costs USD 26 per night
Covered valet parking costs USD 32 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Fairmont Hotel Kansas City
InterContinental Hotel Plaza
InterContinental Plaza
Plaza InterContinental
InterContinental Kansas City Plaza Hotel
InterContinental Kansas City Plaza
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental
Frequently asked questions
Does InterContinental Kansas City at The Plaza, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Kansas City at The Plaza, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Kansas City at The Plaza, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at InterContinental Kansas City at The Plaza, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 75 per night. Service animals are exempt from fees.
Is parking offered on site at InterContinental Kansas City at The Plaza, an IHG Hotel?
Yes. Self-parking costs USD 26 per night. Valet parking costs USD 32 per night.
What are the check-in and check-out times at InterContinental Kansas City at The Plaza, an IHG Hotel?
Check-in start time: 4 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at InterContinental Kansas City at The Plaza, an IHG Hotel?
No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (12-min drive) and Argosy Casino (18-min drive) are both nearby.
What is there to do at InterContinental Kansas City at The Plaza, an IHG Hotel and nearby?
InterContinental Kansas City at The Plaza, an IHG Hotel has an outdoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near InterContinental Kansas City at The Plaza, an IHG Hotel?
Yes, American Slang offers garden views.
Does InterContinental Kansas City at The Plaza, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around InterContinental Kansas City at The Plaza, an IHG Hotel like?
InterContinental Kansas City at The Plaza, an IHG Hotel is a short 10-minute walk from University of Missouri-Kansas City and 17 minutes' walk from Nelson-Atkins Museum of Art. Travellers say that the area is walkable and good for shopping.
InterContinental Kansas City at The Plaza, an IHG Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Dec 2024
Outstanding service!
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Eduardo
Eduardo, 3-night trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Vicki
Vicki, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Nola
Nola, 1-night family trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
No heat, again!
This is the second time we stayed at this hotel and the heat didn’t work. The room was cold and when we called the desk it sent us to voice mail. We couldn’t leave a message because it was full. The front desk was no help. We come once a year around Christmas to see the lights and have a nice dinner. We will be switching hotels next year.
Carmelita
Carmelita, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Lauren
Lauren, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Jack
Jack, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
25 Nov 2024
Attempt to cancel reservation
Was unable to make the trip, called 11/20 to ask them to cancel reservation was told they couldn’t do it even though website says you can cancel on or before 11/20. Said it was not made through hotel and they could not cancel and would not help getting in touch with them. I’ve reported this to my cc company and explained what happened, they said they would file a dispute claim to take charge off of my card. Very unprofessional in every way and will tell everyone able the issue I had with your hotel.
Rodney
Rodney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
would stay again
beautiful properties, luv having a balcony....clean, quiet...pretty grounds...
Katherine
Katherine, 1-night trip
Verified Hotels.com guest review
4/10 Fair
23 Nov 2024
Valet/Luggage Carriers = Great, the Front Desk not
The Bell hops and the valet people were so kind and helped us several time. Such great attitudes and smiles.
So, my husband who is on crutches went down early one morning and put the do not disturb sign up so I could sleep in for a bit. At aproximately 9:00 am I took the sign down and left the room. My brother-in-law shared that you had to request your room to be cleaned and bed remade so David called the front desk to ask that our room be cleaned. The desk person said no problem I'll take care of it. We came back to the room later that afternoon and it was still unmade. David called again and got the same message. We had a full day of Engagement party events to attend so we got back around 9 pm and of course our room was still unmade. I went down to the front desk and the front desk person went into the managers office and came back to tell me that the manager said I had a do not distrub on my door. The manager did not try to make it better, did not come out to talk to me and was basically uninterested. So the front desk person a woman I think said she would find someone to come make the bed and bring towels. I said I would take towels up as my husband was exhausted and needed to take his medications. About 30 or so minutes later a young woman came to the door but I had already made the bed and taken care of the trash and put the dirty towels out. This was supposed to be a treat to stay on the Plaza. It turned out not to be.
Jacque
Jacque, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 Nov 2024
Kelley
Kelley, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Great place to stay in KC
Beautiful hotel & very nice rooms
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Bring your night cap-
InKC for the KC Opera! Returned to a freezing room,unable to adjust the air thermostat,called the front desk they offered the adjoining room on the same system which also only increased fan speed and did not warm the room.received blankets and we made it through the night.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Angelia
Angelia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2024
Brea
Brea, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2024
Nice hotel. We were traveling as a family and my only complaint is that we were charged more to have 4 people in the room, but there were still only two bottles of water, coffee etc since we paid for extra people I expected it to be stocked for 4 people.