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All properties in Pigeon Forge, Tennessee, United States of America
1 room, 2 adults

Comfort Suites Mountain Mile Area

2.5-star2.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
2423 Teaster Ln, Pigeon Forge, TN, 37863, United States of America

Hotel with outdoor pool, near Hollywood Wax Museum
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.
  • Due to COVID-19, this property’s food and beverage options may be limited.
  • This hotel was very cheap,bear essentials in the rooms,water in the shower did not get…Apr. 16, 2021
  • Our sink leaked and water flooded our bathroom floor. Also when we checked in we had to…Apr. 8, 2021

Comfort Suites Mountain Mile Area

from A$143
  • Suite, 2 Queen Beds, Non Smoking
  • Business Suite, 2 Queen Beds, Non Smoking
  • Suite, Non Smoking
  • Suite, Multiple Beds, Non Smoking (Efficiency)
  • Suite, 1 King Bed, Accessible, Non Smoking

What’s around Comfort Suites Mountain Mile Area

Landmarks

  • Titanic Museum - 12 min walk
  • Island at Pigeon Forge - 14 min walk
  • Hollywood Wax Museum - 9 min walk
  • The Comedy Barn Theater - 19 min walk
  • WonderWorks - 23 min walk
  • LeConte Center At Pigeon Forge - 28 min walk
  • Tanger Outlets - 36 min walk
  • Pigeon Forge Snow - 7 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 52 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-3 AM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Arcade/game room
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Hindi
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Comfort Suites Mountain Mile Area’s small print

Also known as

  • Comfort Suites Pigeon Forge Hotel
  • Comfort Hotel Pigeon Forge
  • Comfort Suites Pigeon Forge
  • Comfort Inn Pigeon Forge
  • Pigeon Forge Comfort Inn
  • Comfort Suites Mountain Mile Area Hotel Pigeon Forge
  • Comfort Suites Mountain Mile Area Hotel
  • Comfort Suites Mountain Mile Area Pigeon Forge
  • Comfort Suites Pigeon Forge
  • Pigeon Forge Comfort Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Comfort Suites Mountain Mile Area

  • Does Comfort Suites Mountain Mile Area offer free cancellation for a full refund?
    Yes, Comfort Suites Mountain Mile Area does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Comfort Suites Mountain Mile Area?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Comfort Suites Mountain Mile Area?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Is there a pool at Comfort Suites Mountain Mile Area?
    Yes, there's an outdoor pool.
  • Are pets allowed at Comfort Suites Mountain Mile Area?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Comfort Suites Mountain Mile Area?
    You can check in from 4 PM - 3 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Comfort Suites Mountain Mile Area?
    Yes. Nearby restaurants include Johnny Carino's (5-min walk), Bullfish Grill (5-min walk), and Cracker Barrel (7-min walk).
  • What is there to do at Comfort Suites Mountain Mile Area and nearby?
    Comfort Suites Mountain Mile Area has an outdoor pool and a spa tub, as well as a fitness center and an arcade.

Recent reviews

Good 6.4 From 97 reviews

Exceptional 10.0
Convenient And affordable
LaDonna, us4 night family trip
Poor 2.0
Rude staff not helpful at all cancel reservation forNo
Staff was rude unhelpful swimming pools were filthy rooms were dirty cancel the reservation for no reason at all and then wanted to gouge on the price being triple what it was booked for I'll never stay there again I'll never stay there again
Richard, us4 night trip
Very good 8.0
Property needs some updating and to repair wear and tear but it was a good location and the staff was very helpful. The room was clean. The outside of the property around the pool area was not as well kept and clean however.
us3 night family trip
Poor 2.0
Stayed 4 nights never got any clean towels or trash taken off. After 10 pm couldnt get any help from front desk.
Todd, us3 night family trip
Poor 2.0
Disappointed and unhappy customer
Did not spend the night there because the room and bed covers were dirty. Strands of hair were on the sheets and pillow covers were crumpled. It was obvious that the sheets and pillow covers were not replaced, only tidied up. Also, there were signs of bed bug infestation. Dirty rugs and bags of trash were found to be piled up in the hallways late in the afternoon. We left and booked our night stay at Hampton Inn. We certainly expressed our displeasure with the clerk on duty. Clerk was unapologetic and argumentative.
Edmundo, us1 night trip with friends
Exceptional 10.0
Enjoyed our stay very much. Staff was very friendly and helpful..Rooms were clean and hot tub and heated pool was very relaxing on a cold rainy day.
us3 night romance trip
Poor 2.0
We had a leaky sink, leaking at the faucet onto the countertops, 2 days straight. We were also double charged, once we had that fixed (after 6 visits to the desk) and got home, we were billed almost twice the rate that we’d paid already on Expedia. Currently STILL trying to straighten that out; also had several random “mystery charges” on out card and talked to two other guests with the exact same issues we were having. Obviously it’s something that is done here on the regular; I’m sure some people catch it and some don’t. The hotel was actually very nice, very clean, and a great location. It’s the HORRIBLE customer service, help at the desk, and non-existent housekeeping staff, that ensured I’d never stay here again!
Jeremy, us1 night romance trip
Good 6.0
Just a place to sleep.
The showers were gross with black residue in cracks, handle to change the temperature wasn’t in working condition, washcloth was not white, sheets were stained, jelly on the carpet along with other stains not from us. The carpet was scary to walk on barefoot. Air conditioner had a Mind of its own. Bed was decently comfortable. Mirror to closet door was crack and there were few wall plates on the outlets. We just took it as a place to sleep.
us5 night trip
Very good 8.0
The man at the front desk was awesome! Funny and so helpful. Room was nice but we had a had a view of the canopy. Mattress was old and the breakfast didn't look good.
Jessica, us2 night romance trip
Poor 2.0
Terrible experience
Whenever we went to check in, we were told that the room we couldnt have the room we originally booked! We booked a King size suite, and was told that only "Handicap" people could have that room. We've stayed at several comfort suites before and never had a single issue with the room type we booked. So we were downgraded to a standard room for the same exact price which is ridiculous. When we got into the room, it was cold and hardly clean. The Air/heat had been turned off, there was crumbs on the floor and a sticky substance all over the dresser/tv stand. The beds were also super firm and uncomfortable, could hardly even sleep. Not to mention at The time of check in, it took a whole hour to check in. And at the time of check out, it took a whole hour just to get someone to the desk while there was 6 other people waiting to check out. Easily the worst stay at any hotel we've ever had.
Gregory, us1 night trip

Comfort Suites Mountain Mile Area