Breakfast was well appointed, with good options for vegetarians. Toilet had permanent stain, disgusting. No ventilation. Extractor not functional. Odors hang around for a long time. Windows in room cannot open, no ventilation, claustrophobic. No housekeeping though we spoke to them and asked for fresh towels. Front desk person, excused cutting off my call to complain, that they were very busy down stairs. The manager who she said would call never did. We are aware of poor service in Holland in general, but were disappointed that the the US brand name didnt make a difference. Never again!