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All properties in Pigeon Forge, Tennessee, United States of America
1 room, 2 adults

Country Cascades Waterpark Resort

2.5-star2.5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Fridge
  • Microwave
204 Sharon Dr, Pigeon Forge, TN, 37863, United States of America

Family-friendly hotel with free water park, near The Comedy Barn Theater
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Fridge
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • No view was the only downfall but otherwise than that it was a great tripApr. 12, 2021
  • This was our first time staying here and we definitely will stay again. Check in went…Apr. 11, 2021

Country Cascades Waterpark Resort

from A$161
  • Deluxe Room, 2 Queen Beds
  • Single Room, 1 King Bed (Celebration Suite)
  • Suite, 1 Bedroom, Fireplace
  • Penthouse
  • Family Studio Suite, Balcony, Poolside
  • Family Studio Suite
  • Family Studio Suite, Balcony, Mountain View

What’s around Country Cascades Waterpark Resort

Landmarks

  • Island at Pigeon Forge - 10 min walk
  • Titanic Museum - 31 min walk
  • The Comedy Barn Theater - 4 min walk
  • LeConte Center At Pigeon Forge - 18 min walk
  • WonderWorks - 42 min walk
  • Hatfield and McCoy Dinner Show - 39 min walk
  • Tanger Outlets - 2.8 mi / 4.5 km
  • Dollywood - 3.2 mi / 5.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 10:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Snack bar/deli
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Free water park access
  • Children's pool
  • Waterslide
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 2
  • Lift
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping

Country Cascades Waterpark Resort’s small print

Also known as

  • Country Cascades Hotel Pigeon Forge
  • Pigeon Forge Country Inn
  • Country Cascades Hotel Pigeon Forge
  • Country Cascades Waterpark Resort Hotel
  • Country Cascades Waterpark Resort Pigeon Forge
  • Country Cascades Waterpark Resort Hotel Pigeon Forge
  • Country Cascades Hotel
  • Country Cascades Pigeon Forge
  • Country Cascades
  • Country Inn Pigeon Forge
  • Pigeon Forge Country Inn
  • Country Cascades Waterpark Resort Pigeon Forge
  • Country Cascades Waterpark Pigeon Forge
  • Country Cascades Waterpark

Policies

When an accessible room is requested or required, this property will not allow guests to book a non-accessible room.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from March to September.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    Optional extras

    Safes in guestrooms can be used for USD 1.10 per day

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Country Cascades Waterpark Resort

    • Does Country Cascades Waterpark Resort offer free cancellation for a full refund?
      Yes, Country Cascades Waterpark Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Country Cascades Waterpark Resort?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Country Cascades Waterpark Resort?
      Yes, there's free self parking.
    • Is there a pool at Country Cascades Waterpark Resort?
      Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
    • Are pets allowed at Country Cascades Waterpark Resort?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Country Cascades Waterpark Resort?
      You can check in from 4:00 PM - midnight. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Country Cascades Waterpark Resort?
      Yes. Nearby restaurants include Bennett's Pit Bar-B-Que (8-min walk), Paula Deen's Family Kitchen (9-min walk), and Poynor's Pommes Frites (9-min walk).
    • What is there to do at Country Cascades Waterpark Resort and nearby?
      Country Cascades Waterpark Resort has a waterslide and a spa tub, as well as a fitness center.

    Recent reviews

    Fabulous 8.6 From 1,069 reviews

    Very good 8.0
    Overall it is fine. Buffet was good and the water area was nice. Rooms are ok but need to be updated.
    us3 night family trip
    Very good 8.0
    Very nice
    Everything was good, however parking can be a problem if you arent parked early. Breakfast is really good.
    Teresa, us3 night family trip
    Very good 8.0
    Started off rocky but ended up being great
    Overall a great hotel. The only issue we had is the first couple of days they did not empty our trash or replenish towels so there was a lot of trash being left in the hallway and we had to call for clean towels. After that, they did come to our room daily and empty trash so I'm not sure if it was due to the hotel being crowded or what. The room was comfortable, clean and well-furnished. The mountain view from our room was amazing. The breakfast was very good and they had options for all appetites. My kids really enjoyed the pools and waterslides. Everything was very clean.
    Sarah, us4 night family trip
    Exceptional 10.0
    Great!
    We had a great stay. The staff was very friendly. The water park was great. They closed the pool every 2 hours for cleaning due to covid. Breakfast was good and there was always someone there to clean and restock or help when needed. This is a hotel that we will be coming back to!
    Alisha, us5 night family trip
    Very good 8.0
    Will stay again!
    Nice place. Kid's loved Splash Bay. Nice breakfast buffet. Rioms are a little dated, but clean! Definitely family oriented:)
    us2 night family trip
    Exceptional 10.0
    We really loved it. Our only complaint was our check in was at 4:00 and our room was not ready and we waited till nearly 6 for a call and never got one and then we went back to the desk and our room had been ready. So we got off to a rocky start but they more than made up for it over our stay. It was frustrating in the moment but I know they must still be short staffed due to covid. The staff was very friendly and apologetic so we would definitely recommend this place to anyone.
    John, us3 night family trip
    Very good 8.0
    Should’ve been enforcing mask wearing inside the hotel
    us2 night family trip
    Exceptional 10.0
    Great family weekend trip. We never tried the free breakfast either we slept in or the line was too long for us
    DEE, us3 night family trip
    Exceptional 10.0
    We will be back!
    The only complaint I could have was the pillows were small and my neck hurt a bit after a few days. Minus that, this is a very fun place! My kids enjoyed the indoor pool on our rainy day, and the waterpark extends your pass until 2 pm on check out day was a nice bonus. The front desk women who checked us in were very nice, informative, and helpful. The maid was very nice and helped us fix the coffee maker in the room. The breakfast was top notch, probably the best free one I have ever had in Pigeon Forge/Gatlinburg area. The guests were wearing masks for the most part, and all of the staff, including the life gaurds! That is HUGE in my book, regardless of your views of Covid-19. The fact that they were as on top of the masks, and closing the facilities periodically to deep clean, really impressed me! Very good job on all ends, just maybe consider replacing the pillows with 2 normal size one instead of 3 little ones would have gotten all top scores. Very pleasant stay, which is rare for my kids on the autism spectrum. Thank your quality facilities and staff!
    Edward, us2 night family trip
    Very good 8.0
    Welcoming and Friendly
    Breakfast was amazing and the staff is very friendly and welcoming
    Wes, us4 night family trip

    Country Cascades Waterpark Resort