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The Silveri Hong Kong - MGallery

Photo gallery for The Silveri Hong Kong - MGallery

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Suite, 1 King Bed, Terrace | Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, minibar

Overview of The Silveri Hong Kong - MGallery

The Silveri Hong Kong - MGallery

4.5 star property
Luxury hotel in Tung Chung with outdoor pool and restaurant

8.2/10 Very good

91 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$235
Price available on 24/4/2023
Map
16 TAT TUNG ROAD, Tung Chung, 0
Main amenities
  • 2 meeting rooms
  • 24-hour fitness centre
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Coffee shop/cafe
  • Daily housekeeping
  • Free airport shuttle
  • Outdoor pool
  • Restaurants and bar/lounge
  • Room service
  • Spa tub
For families
  • Children stay free
  • Daily housekeeping
  • Free cots/infant beds
  • Garden
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • Hong Kong Disneyland - 14 min drive
  • Victoria Harbour - 29 min drive

Getting around

  • Hong Kong International Airport (HKG) - 5 min drive
  • Macau (MFM-Macau Intl.) - 59 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 66 min drive
  • Hong Kong Tung Chung Station - 4 min walk
  • Hong Kong Airport Station - 5 min drive
  • Hong Kong AsiaWorld Expo Station - 6 min drive
  • Free airport shuttle

Restaurants

  • Taste - 3 min walk
  • Kaneko Hannosuke - 3 min walk
  • Oreryu Shio Ramen - 2 min walk
  • 麥當勞 - 3 min walk
  • Dab-pa Modern Chinese Cuisine - 3 min walk
Map

About this property

The Silveri Hong Kong - MGallery

The Silveri Hong Kong - MGallery is only 2.6 mi (4.1 km) from the airport and offers a free shuttle (available at scheduled times). You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness centre, a hot tub and a snack bar/deli.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 206 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property has a strict no-smoking policy. Violators will be subject to a cleaning fee of HKD 1500.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Off-site parking within 98 ft (HKD 528 per day)

Transfers

  • Free airport shuttle from 6:00 AM to 11:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Baby bath
  • Children stay for free (see details)

Working away

  • 2 meeting rooms
  • Conference space (667 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • 24-hour fitness centre
  • An outdoor pool
  • Built in 2019
  • Garden
  • Hot tub
  • Picnic area
  • Safe-deposit box at front desk
  • Shopping centre on-site

Accessibility

  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 140-cm LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Minibar

Sleep well

  • Blackout curtains
  • Down duvet
  • Free cot/infant bed
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Electronic bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Desk chair
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

The Pavilion – On-site cocktail bar.
The Enclave – This bistro specialises in international cuisine. Open daily.
Fresh – On-site coffee shop. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 258 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Parking is available nearby and costs HKD 528 per day (98 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Citygate HK Mgallery Hotel TUNG CHUNG
Citygate HK Mgallery Hotel
Citygate HK Mgallery TUNG CHUNG
Hotel Citygate HK Mgallery TUNG CHUNG
TUNG CHUNG Citygate HK Mgallery Hotel
Citygate HK Mgallery Hotel TUNG CHUNG
Citygate HK Mgallery Hotel
Citygate HK Mgallery TUNG CHUNG
Hotel Citygate HK Mgallery TUNG CHUNG
TUNG CHUNG Citygate HK Mgallery Hotel
Hotel Citygate HK Mgallery

Frequently asked questions

Does The Silveri Hong Kong - MGallery offer free cancellation for a full refund?
Yes, The Silveri Hong Kong - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Silveri Hong Kong - MGallery?
As of 29 Mar 2023, prices found for a 1-night stay for 2 adults at The Silveri Hong Kong - MGallery on 24 Apr 2023 start from AU$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Silveri Hong Kong - MGallery?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Silveri Hong Kong - MGallery?
Yes, there's an outdoor pool.
Are pets allowed at The Silveri Hong Kong - MGallery?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by The Silveri Hong Kong - MGallery?
Yes, a free airport shuttle is available from 6:00 AM to 11:30 PM at scheduled times.
What are the check-in and check-out times at The Silveri Hong Kong - MGallery?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at The Silveri Hong Kong - MGallery and nearby?
The Silveri Hong Kong - MGallery has an outdoor pool, a 24-hour fitness centre and a hot tub, as well as a picnic area and a garden.
Are there restaurants at or near The Silveri Hong Kong - MGallery?
Yes, The Pavilion offers international cuisine.
What's the area around The Silveri Hong Kong - MGallery like?
The Silveri Hong Kong - MGallery is a short 5-minute drive from Hong Kong International Airport (HKG) and 10 minutes' walk from Tung Chung New Development Ferry Pier.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

4/10 Fair

Great location, over engineered basics.
Great location close to the Airport, MTR and Citygate Outlets. I stayed here over 4 nights on two different occasions. During both stays the TV didn't work at all. On the second occasion, the room was downgraded to one without a bathtub. The thermostat didn't work and the room would be 62 every morning with the fan blowing on high regardless of what I set the temperature to the night before. A TV and thermostat are basic elements of a hotel room yet somehow they've over engineered them at this property to where they don't work consistently (or at all).
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff, beautiful property.
Check in was smooth and the service level of the staff is very high. Their airport shuttle doesn't run 24 hours so if you have a flight that arrives after 11:00pm, you'll need to take a taxi from the airport, about HKD65/$8 USD. Also, make sure to get cash in HKD as the blue taxis do not take credit cards. There is complementary water in the room however they are in recyclable brown boxes with a pull tab, not the typical clear plastic water bottles. It took me a while to figure this out. I don't know why this is a trend in the newer hotels, but there were a ton of light switches everywhere and the vanity sink area was very under lit. Really love this hotel and I will be back in about a week for 2 more nights here. Highly recommended, mostly due to the well trained and attentive staff. .
Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will come back to this hotel 100%
I was very surprised that the hotel room was so cleaned and the design was so updated. Air condition is perfect! Room size is better than other Hotels.
JOHN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
Perfect stay! Beautiful room
Stephanie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wing kiu, 1-night trip
Verified Expedia guest review

6/10 Good

Hotel is new
Teresa, 1-night family trip
Verified Expedia guest review

6/10 Good

The design of the hotel is frustrating. The only way you can enter the hotel is thru the mall or to walk down a dark underground garage. The elevator system is split between getting in to the hotel and another lift that will take you to the rooms. The doors are excessively heavy, the beds are quite hard and the room didn’t have a curtain that blocked light.
Jesse, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Jian, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Billy, 1-night trip
Verified Expedia guest review