2/10 Poor
29 Dec 2024
Trust, if we had an issue with our booking, whereby our booking was made, and and our room was given to another guest because they failed to manage their systems in order. I went down to get something quickly from the shop and when I came back, they took out my stuff from the room that I had originally checked in and put another guest in 12 hours out and they had the nerve to redirect me at 2 AM in the morning to another property. The whole experience was just horrible. I wouldn’t recommend to anyone.
Thabo
Thabo, 1-night romance trip
Verified Expedia guest review