6/10 Good
9 Dec 2024
Great Place to Stay...Small Issue
I love staying here. This time was the only time I can say I had an issue. The staff here is amazing. They are always great so let me say, I'll continue coming. The room was not so great. This is the first time I had an issue with a room here. It smelled weird as soon as I came in but it was not a deal breaker. As soon as you cut on the light to use the bathroom, this constant noise comes on. Annoying but not a big deal breaker for a one night stay. The bedding is what was a deal breaker. There were red spots and hairs on the bedding. House keeping was gone for the evening but they immediately gave me new bedding to put on the bed, which I did. I re-made the bed and it was all good. I've stayed here plenty and this, I hope, is just a one off circumstance. I'll be back because they're customer service is awesome this was the first issue but I hope this doesnt happen again.
Verified traveller
1-night trip
Verified Hotels.com guest review