Hilton Knoxville

3.5 star property
Hotel with restaurant, near University of Tennessee

Photo gallery for Hilton Knoxville

Relax in the serene outdoor seating area, surrounded by a fire feature, comfortable chairs, and lush greenery.
Property video
Relax in comfort with a large bed and city views from the large windows.
Enjoy a variety of specialty coffee and tea options at this cozy coffee shop, where you can also find a selection of pastries and bottled drinks.
Enjoy a city view from the large window, relax in the seating area with armchairs and coffee table, and unwind with a framed artwork on the wall.
Hilton Knoxville, nestled near the University of Tennessee, offers a warm atmosphere with a firepit and southern comfort food at Marble City Kitchen. Savor breakfast, lunch or dinner in the heart of downtown Knoxville. With free WiFi and bike rentals nearby Neyland Stadium you can easily explore while taking advantage of dry cleaning services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 11 meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is AU$206
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

Superior Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 4
  • 2 King Beds

Room,1 King Bed Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(120 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(129 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Parlor, King Murphy Bed and Sofa Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

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About the area

Map
501 W Church Ave, Knoxville, TN, 37902

What's nearby

  • Knoxville Convention Center - 3 min walk - 0.3 km
  • Tennessee Theatre - 3 min walk - 0.3 km
  • Market Square - 3 min walk - 0.3 km
  • University of Tennessee - 9 min walk - 0.8 km
  • Neyland Stadium - 15 min walk - 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬5 min walk
  • ‪Pete's Restaurant & Coffee Shop - ‬3 min walk
  • ‪Coffee & Chocolate - ‬4 min walk
  • ‪Yassin's Falafel House - ‬1 min walk

About this property

Hilton Knoxville

When you stay at Hilton Knoxville, you'll be in a great location, within a short 10-minute walk of Knoxville Convention Center and University of Tennessee. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Marble City Kitchen, which serves southern cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and restaurant.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 320 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (USD 35.00 per night; includes in/out privileges)
    • On-site valet parking (USD 38.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference space (16000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1981
  • ATM/banking
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 173
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • MP3 docking station
  • 65-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Dining

Marble City Kitchen – This restaurant specialises in southern cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Firefly – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 25.00 per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Self-parking costs USD 35.00 per night with in/out privileges
  • Valet parking costs USD 38.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

HELP_OUTLINE

Frequently asked questions

Does Hilton Knoxville offer free cancellation for a full refund?

Yes, Hilton Knoxville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Knoxville?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hilton Knoxville?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Knoxville?

Yes. Self-parking costs USD 35.00 per night. Valet parking costs USD 38.00 per night.

What are the check-in and check-out times at Hilton Knoxville?

Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hilton Knoxville and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a seasonal outdoor pool, a 24-hour fitness centre and a picnic area.

Are there restaurants at or near Hilton Knoxville?

Yes, Marble City Kitchen offers al fresco dining and southern cuisine.

What's the area around Hilton Knoxville like?

Hilton Knoxville is in Downtown Knoxville, a short 9-minute walk from University of Tennessee and 4 minutes' walk from Knoxville Convention Center. Travellers say that the area is very central and good for shopping.

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Hilton Knoxville Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Bed
Parking
Lobby
Bathroom
Shower
Downtown

What guests liked

  • The on-site restaurant and Starbucks offered great food and convenient dining options. (20 reviews)
  • Pets were warmly welcomed and received extra amenities and care from the staff. (3 reviews)
  • The fitness center was well-equipped and suitable for a good workout. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Ideal location

Absolutely great area with so many places to eat and drink!
elizabeth, 1-night trip

10/10 Exceptional

Very clean friendly staff comfortable room walking distance to fun stuff very close
Melissa, 1-night trip

10/10 Exceptional

Great views - always awesome
Deanna, 2-night trip

10/10 Exceptional

City scape

Great room with view of city skyline & rivet
John, 2-night trip

10/10 Exceptional

Excellent hotel with great staff and service.
Bradley, 2-night trip

10/10 Exceptional

Great time

Everything went well. Friendly and helpful staff
Janie, 1-night trip

8/10 Very good

Overall experience was great. Staff were very friendly and professional.
noah, 2-night trip

10/10 Exceptional

Nice hotel, great downtown location

Great room, loved the location. Able to walk to many great spots. Pool area should have some umbrellas and not sure if there was a bathroom nearby but couldn't find. Also, restaurant closed for lunch.
Jodi, 2-night trip

10/10 Exceptional

Good location, friendly staff.
Lee, 5-night trip

8/10 Very good

Fabulous front desk assistance. Room was awesome. Great view of Knoxville. Clean, cozy, helpful staff.
Laurie, 1-night trip

10/10 Exceptional

The hotel is located downtown and walkable to all restaurants. The bed was very comfortable. Being on the 11th floor made for a very quite night.
Jerry, 1-night trip

10/10 Exceptional

Very good check in process and excellent location
Chris, 1-night trip

10/10 Exceptional

Comfort and kindness

They always say hospitality in the south is the best - and this hotel truly reflects that. The manager, Will, was so kind and helpful the morning we arrived after missing a connection flight. My family was broken and tired and Will gave us comfort in knowing he was taking care of us! Thank you much!
Jamie, 2-night trip

10/10 Exceptional

Convenient, walk to restaurants, friendly staff, clean.
Jennifer, 2-night trip

10/10 Exceptional

Short stay but the hotel room, bar and breakfast was terrific! Great place and convenient!

10/10 Exceptional

Overnight stay

I needed extra pillows to prop up on while sleeping due to being pregnant. We checked in after housekeeping had left, the consierge had no problem going to get the pillows for me. Thanks to him I was able to have a comfortable sleep!
Brandy, 1-night trip

10/10 Exceptional

Super nice

We were in Knoxville for a smokies game. This hotel is fantastic. Downtown and close to everything. The firefly outdoor bar is really nice and great place to hav a nightcap. Since we couldn’t check in until 2, the staff graciously allowed us to hang out at the pool (located on the 3rd floor with nice city views) until our room was ready. And compared to the other downtown luxury hotels, this Hilton was a great value.
Wesley, 1-night trip

10/10 Exceptional

This is our second year to stay at The Hilton for the Big Ears festival. We enjoy our stay and will be back next year.
Mark, 4-night trip

10/10 Exceptional

Good
Chin shu, 1-night trip

8/10 Very good

It was fine, we had booked two queens and they ran out so my 6'3 son had to sleep on a pullout with a thin mattress.
christy, 2-night trip

10/10 Exceptional

East check in, nice rooms
Nicole, 1-night trip

10/10 Exceptional

Nice clean and polite staff
David, 1-night trip

10/10 Exceptional

Amazing quick trip!
Brittney, 1-night trip

6/10 Good

Older hotel could use a good update. AC ran all night very loud.
Hollie, 1-night trip

10/10 Exceptional

Convenient location !
John, 3-night trip