Charlotte-Douglas International Airport (CLT) - 9 min drive
Concord, NC (USA-Concord Regional) - 25 min drive
Charlotte Station - 13 min drive
Gastonia Station - 25 min drive
Woodlawn Station - 25 min walk
Scaleybark Station - 25 min walk
Free airport shuttle
Free local area shuttle
Restaurants
McDonald's - 8 min walk
Waffle House - 20 min walk
The Olde Mecklenburg Brewery - 15 min walk
Azteca Mexican Restaurant - 10 min walk
Brewers at 4001 Yancey - 19 min walk
About this property
Embassy Suites Hotel Charlotte
At Embassy Suites Hotel Charlotte, you'll be within a 10-minute drive of Spectrum Center and Charlotte Convention Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Grill & Lounge, which serves American cuisine and is open for lunch and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include sofa beds and fridges. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
274 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Guests will receive smart lock details
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 9 kg per pet)*
Service animals welcome
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
Parking
Uncovered on-site self-parking (USD 10 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Transfers
Free airport shuttle on request (available 24 hours a day)
Off-site
Free area shuttle within 3 mi
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 7:00 AM–9:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Shared microwave
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free local shuttle
Local/corner shop
What to do
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (13003 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Facilities
Built in 1989
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
An indoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
42-inch LCD TV
Premium satellite channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Double sofa bed
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate living room
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
WiFi and wired internet for a surcharge
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Recycling
Mobile key entry
Special features
Dining
E'terie Grill & Lounge – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
A damage deposit of USD 100.00 will be collected before check-in
Optional extras
WiFi is available in guest rooms for USD 9.95
WiFi is available in public areas for USD 9.95 (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
Wired internet access is available in public areas for USD 9.95 (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Parking
Uncovered self-parking costs USD 10 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte
Frequently asked questions
Does Embassy Suites Hotel Charlotte offer free cancellation for a full refund?
Yes, Embassy Suites Hotel Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites Hotel Charlotte?
Yes, there's an indoor pool.
Are pets allowed at Embassy Suites Hotel Charlotte?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites Hotel Charlotte?
Yes. Self-parking costs USD 10 per night.
Is an airport shuttle service offered by Embassy Suites Hotel Charlotte?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Embassy Suites Hotel Charlotte?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Embassy Suites Hotel Charlotte and nearby?
Embassy Suites Hotel Charlotte has an indoor pool and a fitness centre.
Are there restaurants at or near Embassy Suites Hotel Charlotte?
Yes, E'terie Grill & Lounge offers American cuisine.
What's the area around Embassy Suites Hotel Charlotte like?
Embassy Suites Hotel Charlotte is a short 9-minute drive from Charlotte-Douglas International Airport (CLT) and 20 minutes' walk from Renaissance Park.
Embassy Suites Hotel Charlotte Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Dec 2024
Dianne
Dianne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2024
Mayra
Mayra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Arrow
Arrow, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 Dec 2024
Had to wait outside to be let in (30° outside) upon check in, hvac unit fan not functional, sink and toilet both heavily cracked and aged.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Dec 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Teresa
Teresa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Sommer
Sommer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
The entire staff was very friendly
patrinne
patrinne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Casey
Casey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Shawn
Shawn, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Jacob
Jacob, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Frank J
Frank J, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Good stay
We enjoyed the stay overnight for our enroute road trip
Nathan
Nathan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
Enjoyable
The reception staff were very helpful when we checked in. The ambiance was great. The breakfast service was even better than expected.
Raygor
Raygor, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
28 Oct 2024
Meh.
My room was musty and had a mold smell.It was clean though. The shower didn't have hot water which was grueling in the morning. I told reception at check out and the response was, "what do you want me to do about it?". I hope this has been fixed! There were a multitude of charges that were not mentioned when I booked such as parking, occupancy tax, city tax AND tourism tax. BUT, the luke warm breakfast was palatable. I'm usually a fan of the Embassy Suites, but not this time.
Sarah
Sarah, 2-night business trip
Verified Hotels.com guest review
6/10 Good
21 Oct 2024
Will not stay at this one again
This was my least favorite of all of the Embassy Suites I have stayed in. Booked two rooms. Had trouble with one of the rooms not having air/heat. System was broken and they had no other rooms available. That part of my group had to stay in our room. Killed two wasp in our room during the night. Alarm clock had not be reset and awakend us at 615am after not getting to our room until 2am.
Christina
Christina, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Breakfast items cold. Toaster non operational. Omelette line long. Shuttle service excellent. Free drink card nice. Charlotte airport baggage claim sucks
carl
carl, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Oct 2024
Andrea
Andrea, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Great stay rude front desk staff
The stay was wonderful! The staff that was in the kitchen for breakfast was wonderful. Not so much at the front desk though. Front desk staff was did not interact well with the guest,especially the female with the burgundy hair. She was ALWAYS at the desk eating and answered my questions with a head shake / nod. Other than this rude employee my stay was excellent!