Hotel Serrano offers a warm welcome with a breakfast buffet and convenient dry cleaning/laundry services. Stay connected with in-room WiFi, dive into the outdoor pool or relax by the children's pool while enjoying free self parking.
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000
Restaurants
Restaurante Bela Vista - 9 min drive
Restaurante do Chico - 6 min drive
Mirante do Canto - 4 min drive
Mirante Penhasco - 4 min drive
Mirante Mae Guile - 5 min drive
About this property
Hotel Serrano
Hotel Serrano is a great choice for a stay in Martins. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and buffet breakfast daily between 7:00 AM and 9:30 AM.
Languages
Portuguese
At a glance
Hotel size
91 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:30 AM
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's pool
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
An outdoor pool
Accessibility
No lift (single-level property)
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Minibar
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Shower only
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Policies
This property does not have lifts.
This property accepts cash.
Also known as
Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins
Frequently asked questions
Does Hotel Serrano offer free cancellation for a full refund?
Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Serrano?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Serrano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serrano?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Serrano?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Serrano and nearby?
Hotel Serrano has an outdoor pool.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Serrano Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Jan 2023
Great location and service
Tom
Tom, 1-night trip
8/10 Very good
19 July 2024
Cafe bom.
José Anchieta
José Anchieta, 1-night trip
8/10 Very good
15 Feb 2025
Hotel mediano
O hotel é bom e grande, achei o quarto um pouco pequeno e na pia do banheiro tinha um vazamento mas nada que pudesse prejudicar ficar no quarto.
Sobre a reserva o quarto que fiquei foi diferente da foto.
Café da manhã é bom, porém os garçons que ficam lá pra dentro da cozinha e caso você precise de algo precisa chamar para eles vim, sendo que deveria ficar pelo menos 1 na recepção.
Sem falar da pulseira que eles dão quando você chega e só querem que tirei depois que você for embora. ( Pulseira de park aquático).
Leizia
Leizia, 4-night trip
8/10 Very good
12 Feb 2025
Boa. Café bom, senti falta de frutas, especialmente as da regiao.
LUCIA
LUCIA, 1-night trip
10/10 Exceptional
6 Feb 2025
Alexandre
Alexandre, 1-night trip
6/10 Good
1 Feb 2025
JOSE E
JOSE E, 2-night trip
10/10 Exceptional
24 Jan 2025
Estadia tranquila e confortável
Pousada limpa, organizada e quartos confortáveis. Único problema, foi um vazamento de água próximo a pia do banheiro, mas não afetou em nada.
Café da manhã muito bom e ótima variedades.
Zaria
Zaria, 1-night trip
10/10 Exceptional
20 Jan 2025
Mercia
Mercia, 1-night trip
6/10 Good
16 Jan 2025
O hotel deixou muito a desejar.
Carlos Alberto De
Carlos Alberto De, 1-night trip
10/10 Exceptional
16 Jan 2025
Boa hospedagem
Bem central, boas acomodacoes.
Magno C
Magno C, 1-night trip
10/10 Exceptional
14 Jan 2025
Raimundo G
Raimundo G, 1-night trip
10/10 Exceptional
10 Jan 2025
Muito bom
Rodrigo Neves da Silva
Rodrigo Neves da Silva, 1-night trip
8/10 Very good
6 Jan 2025
Surpreso
Fiquei surpreso, hotel está bem conservado, boas instalações e uma área verde excelente.
A localização é top a melhor de Martins
Excelente café da manhã
Francisco
Francisco, 4-night trip
6/10 Good
20 Dec 2024
Obede
Obede, 2-night trip
8/10 Very good
15 Dec 2024
Fernando
Fernando, 2-night trip
10/10 Exceptional
3 Dec 2024
DANIEL
DANIEL, 2-night trip
10/10 Exceptional
22 Nov 2024
Incrível
Luzineide Leonardo
Luzineide Leonardo, 2-night trip
8/10 Very good
22 Nov 2024
Nadja
Nadja, 1-night trip
6/10 Good
13 Nov 2024
Chuveiro péssimo! Demais instalações ótimas!
O quarto é ótimo, mas o chuveiro vc pode ficar debaixo que não vai cair uma gota de água na sua cabeça. Vai molhar todo lugar, menos vc. Quando fui tentar ajeitar levei um choque. Tivemos que tomar banho com a ducha, foi péssimo. As demais instalações estavam boas, lugar bonito, confortável, bem natureza, restaurante bom tbm. Mas levem lenços humidecidos, ou vá sabendo que seu banho vai ser de ducha. Quarto 242!