Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt - Furi - 3 min walk - 0.3 km
Zermatt Visitor Center - 4 min walk - 0.4 km
Zermatt-Furi Gondola - 11 min walk - 0.9 km
Sunnegga Ski Resort - 20 min drive - 5.1 km
Getting around
Sion (SIR) - 75 min drive
Geneva International Airport (GVA) - 162 min drive
Zermatt Gornergratbahn Station - 4 min walk
Zermatt (QZB-Zermatt Train Station) - 4 min walk
Zermatt Station - 5 min walk
Free train station pickup
Airport shuttle (surcharge)
Restaurants
Brown Cow - pub - 1 min walk
Old Zermatt - 1 min walk
Bäckerei-Konditorei-, Tea-Room Hörnli - 1 min walk
Pizzeria Ristorante Molino Seilerhaus - 1 min walk
Le Petit Royal - 2 min walk
About this property
Mont Cervin Palace
Mont Cervin Palace features a free kids' club and puts you only steps from Zermatt-Matterhorn Ski Paradise. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Le Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
150 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternative location: [Concierge desk]
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (during limited hours)*
Free train station pickup
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free full breakfast
3 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Children's games
Toys
Bed rails
Stair gate
Outlet covers
What to do
Ski passes
Helicopter/aeroplane tours
Shopping
Pool table
Bike rentals nearby
Hiking/biking trails nearby
Skiing lessons nearby
Snowboarding nearby
Working away
Business centre
5 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Ski equipment hire
Ski storage
Snow sports gear
Facilities
4 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Television in common areas
Fitness centre
9 holes of golf
An indoor pool
Seasonal outdoor pool
Arcade/games room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Satellite TV channels
Films for purchase
Home comfort
Heating
Minibar
Espresso maker
Dressing gowns and slippers
Children's dressing gowns
Sleep well
Soundproofed rooms
Turndown service
Alarm clock
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Le Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast and dinner.
Grill Le Cervin – This fine-dining restaurant specialises in Regional cuisine and only serves dinner.
Ristorante Capri – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Open selected days.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Renovations and closures
The property is closed between 13 April and 12 June.
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for CHF 200.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 40.00 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 8:00 PM
The seasonal pool is open from December to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cervin
Cervin Palace
Mont Cervin
Mont Cervin Palace
Mont Cervin Palace Hotel
Mont Cervin Palace Hotel Zermatt
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel Zermatt
Frequently asked questions
Is Mont Cervin Palace currently open?
The property is closed between 13 April and 12 June.
Does Mont Cervin Palace offer free cancellation for a full refund?
Yes, Mont Cervin Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mont Cervin Palace?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 7:30 AM to 8:00 PM.
Are pets allowed at Mont Cervin Palace?
Yes, cats and dogs are welcome. There's a charge of CHF 40.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Mont Cervin Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mont Cervin Palace?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mont Cervin Palace and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mont Cervin Palace also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Mont Cervin Palace?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Mont Cervin Palace like?
Mont Cervin Palace is a short 4-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from Zermatt - Furi.
Mont Cervin Palace Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Dec 2024
More than excellent
Ana Lucrecia
Ana Lucrecia, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
Great hospitality by the staff specially Verissimo, Sandro and Louis.
Part of Property is old but hospitality by these individuals made it worth staying there.
Manav
Manav, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2024
Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
louis
louis, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2024
Cynthia
Cynthia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.
KEITH
KEITH, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!
Nicole
Nicole, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Fabulous!
The hotel is absolutely beautiful, nicely renovated, extremely comfortable and has all the modern conveniences. The only slight disappointment was the restaurant. It was too brightly lit, lacking ambiance and the service was disappointing.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Excellent accommodations excellent staff and service must stay!!
Neomi
Neomi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Claudio and the staff were all amazing. Professional and super efficient yet with a homey atmosphere for a very high end property. Nothing was too much for them! Hotel manager was also terrific. Will definitely stay there again. Very welcoming and happy environment. Thank you Mont Cervin Palace!!
Stephanie
Stephanie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
Awesome !
Luz
Luz, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2024
The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back!
Beth
Beth, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Feb 2024
A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Hesky
Hesky, 6-night trip
Verified Expedia guest review
6/10 Good
23 Jan 2024
We couldn’t take a shower because our side of the hotel did not have HOT water only cold. They gave us a piece of chocolate to “compensate” totally unacceptable
Antonieta
Verified Expedia guest review
8/10 Very good
25 Sept 2023
The property was nice. I was very disappointed in my check in. I reserved and paid for 3 rooms. I was traveling with a group of 6 ladies. I had to check us all in as I had reserved and paid for the rooms. The other rooms were available on arrive and on the 5th floor with a lovely view of the mountains. My room wasn't available for a couple of hours and I was put in a room on the second floor overlooking the roof of the property. I was never asked if I wanted one of the nicer rooms. I'm glad my traveling friends got a super nice room but was very disappointed in my room. Bathroom was half the size of the others as well. I asked to be moved to the same floor the others were on but was told it would be an additional $1000 swiss francs. They knew we were traveling together. I thought this could have been handled better. The receptionist was a very sweet person and the manager, who I asked to speak with was also professional and nice. I was just disappointed they didn't make accomodations for my request.
May
May, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 Aug 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2023
Best hotel in the area.
One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
Nick
Nick, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2023
Great service!
Phill
Phill, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Apr 2023
It's convenient. Lot's of dining options around. Definitely friendly staff, cozy. Makes you feel welcome.