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Heart Hotel and Gallery Whitsundays

4.0 star property
4-star beach hotel with restaurant, near Airlie Beach Lagoon
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Heart Hotel and Gallery Whitsundays

Photo gallery for Heart Hotel and Gallery Whitsundays

View from room
Exterior
Bar (on property)
Sports facility
Designer toiletries, hair dryer, towels, soap

Overview of Heart Hotel and Gallery Whitsundays

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar
Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Beach towels
  • Coffee shop/cafe
  • Airport shuttle
  • Garden
  • Front desk safe
  • Concierge services
  • Gift shops/newsstands
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Espresso maker

Room options

View all photos for Designer Queen Room - Water Aspect

View from room

Designer Queen Room - Water Aspect

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Queen Room - Village View

Designer toiletries, hair dryer, towels, soap

Designer Queen Room - Village View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer King Room - Village View

View from room

Designer King Room - Village View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Suite - Village View

View from room

Designer King Suite - Village View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Spa Room - Water Aspect

View from room

Designer King Spa Room - Water Aspect

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Airlie Beach Lagoon - 1 min drive
  • Port of Airlie - 3 min drive
  • Whitehaven Beach - 254 min drive

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 16 miles/25.8 km
  • Proserpine Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • KC's Bar & Grill - 2 min walk
  • The Deck - 2 min walk
  • The Pub - 5 min walk
  • Magnums Hotel - 1 min walk
  • Sorrento Restaurant & Bar - 11 min walk
Map

About this property

Heart Hotel and Gallery Whitsundays

Heart Hotel and Gallery Whitsundays offers an airport shuttle (available 24 hours) for AUD 25 per person one-way. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

Chinese (Mandarin), English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 8:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Off-site parking within 3 ft (AUD 10 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Ecotours
  • Helicopter/aeroplane tours
  • Scooter/moped hire
  • Segway hire/tours
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Whale watching nearby

Working away

  • Co-working spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Beach towels
  • Segway hire/tours
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Art gallery on-site
  • Designer shops on-site

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • MP3 docking station
  • CD player

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 30 for adults and AUD 10 to 30 for children
  • Airport shuttle service is offered for an extra charge of AUD 25 per person (one-way)
  • Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of AUD 25 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 12 costs AUD 25 (one-way)

Parking

  • Parking is available nearby and costs AUD 10 per day (3 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

Does Heart Hotel and Gallery Whitsundays offer free cancellation for a full refund?
Yes, Heart Hotel and Gallery Whitsundays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heart Hotel and Gallery Whitsundays?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Heart Hotel and Gallery Whitsundays?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by Heart Hotel and Gallery Whitsundays?
Yes, an airport shuttle is available. The charge is AUD 25 per person one-way.
What are the check-in and check-out times at Heart Hotel and Gallery Whitsundays?
You can check in from 2 PM - 8:00 PM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 25 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Heart Hotel and Gallery Whitsundays and nearby?
Have fun with on-site activities such as kayaking, rafting and sailing. Additional recreation on-site includes ecotours, helicopter/aeroplane tours and segway hire. Enjoy amenities such as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Heart Hotel and Gallery Whitsundays?
Yes, there's an on-site restaurant.
Does Heart Hotel and Gallery Whitsundays have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Heart Hotel and Gallery Whitsundays like?
Heart Hotel and Gallery Whitsundays is located near Airlie Beach Lagoon, only a short 10-minute walk from Airlie Beach Market and 13 minutes' walk from Port of Airlie.

Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

A joke to describe as luxury
If by “boutique” the owners mean tiny then this is the only thing they are telling the truth about. This is probably the smallest hotel room I’ve ever stayed in and it was $300 per night. Upon arriving it smelt like poo. The bathroom has shutters separating from the bedroom so you can hear and smell everything. Appalling uncomfortable bed and shocking pillows. I advise bringing a neck brace for the next day. This “luxury” hotel overlooks a car park so you won’t get a wink of sleep due to the party goers coming and going all night. The operators of this hotel have single handedly dropped the tourism standard for the whole town of Airlie. Nothing luxury or boutique here.
Sean, 1-night trip
Verified Hotels.com guest review

6/10 Good

John, 1-night trip
Verified Expedia guest review

8/10 Very good

Right in the heart of Airlie Beach
Leanne, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Zoey, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Very comfortable - I always enjoy staying
The Heart Hotel is a beautiful boutique hotel. Though some complain the rooms are small, they are very comfortable and well appointed. Buttons and remotes control everything so no need to get out of bed! Nice shower and toiletries. I've stayed several times and always enjoyed the convenient location and the rooms.
Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

Colin, 1-night trip
Verified Expedia guest review

4/10 Fair

the room was extremely unclean. other than that it was alright.
Brianne, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Wotif guest review

8/10 Very good

Gregg, 1-night business trip
Verified Hotels.com guest review