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Heart Hotel and Gallery Whitsundays

Photo gallery for Heart Hotel and Gallery Whitsundays

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Heart Hotel and Gallery Whitsundays

VIP Access

Heart Hotel and Gallery Whitsundays

4.0 star property
4-star beach hotel with restaurant, near Airlie Beach Lagoon

8.0/10 Very good

348 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Bar
The price is AU$171
Price available on 13/12/2022
Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Beach towels
  • Coffee shop/cafe
  • Airport shuttle
  • Garden
  • Front desk safe
  • Concierge services
  • Gift shops/newsstands
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Espresso maker

Room options

About this area

What's nearby

  • Great Barrier Reef - 1 min drive

Getting around

  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive
  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 16 miles/25.8 km
  • Proserpine Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Mr Bones - 2 min walk
  • Village Cafe - 2 min walk
  • Easy Cafe - 2 min walk
  • Beagles Pizza - 3 min walk
  • Breeze bar - 3 min walk

About this property

Heart Hotel and Gallery Whitsundays

Heart Hotel and Gallery Whitsundays offers an airport shuttle (available 24 hours) for AUD 35 per person roundtrip. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers say good things about the helpful staff and beach.

Languages

Chinese (Mandarin), English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 8:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Off-site parking within 3 ft (AUD 10 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Ecotours
  • Helicopter/aeroplane tours
  • Scooter/moped hire
  • Segway hire/tours
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Whale watching nearby

Working away

  • Co-working spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Beach towels
  • Segway hire/tours

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Art gallery on site
  • Designer shops on site

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • MP3 docking station
  • CD player

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Breakfast costs between AUD 10 and AUD 30 for adults, and AUD 10 and AUD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 35 per person (roundtrip)
  • Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of AUD 25 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 12 costs AUD 35 (roundtrip)

Parking

  • Parking is available nearby and costs AUD 10 per day (3 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Frequently asked questions

Does Heart Hotel and Gallery Whitsundays offer free cancellation for a full refund?
Yes, Heart Hotel and Gallery Whitsundays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Heart Hotel and Gallery Whitsundays?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Heart Hotel and Gallery Whitsundays on 13 Dec 2022 start from AU$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Heart Hotel and Gallery Whitsundays?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Heart Hotel and Gallery Whitsundays?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by Heart Hotel and Gallery Whitsundays?
Yes, an airport shuttle is available. The charge is AUD 35 per person roundtrip.
What are the check-in and check-out times at Heart Hotel and Gallery Whitsundays?
You can check in from 2 PM - 8:00 PM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 25 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Heart Hotel and Gallery Whitsundays and nearby?
Have fun with on-site activities such as kayaking, rafting and sailing. Additional recreation on-site includes ecotours, helicopter/aeroplane tours and segway hire. Enjoy amenities such as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Heart Hotel and Gallery Whitsundays?
Yes, there's an on-site restaurant. Nearby restaurants include Whitsunday Seafood Bar (3-min walk), La Tabella (3-min walk) and Fish D'Vine (5-min walk).
Does Heart Hotel and Gallery Whitsundays have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Heart Hotel and Gallery Whitsundays like?
Heart Hotel and Gallery Whitsundays is located near Airlie Beach Lagoon, only a short 1-minute walk from Great Barrier Reef and 2 minutes' walk from Mr Bones. Travellers say that this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

7.6/10

Amenities

8.5/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessie, 4-night trip
Verified Hotels.com guest review

6/10 Good

Izard
Room was very small. Staff unhelpful and verging on rude. It was a good location.
Dallas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hany, 3-night trip
Verified Hotels.com guest review

6/10 Good

Defintely not 5 star or luxury as advertised. We stayed in the king spa ocean view room which turned out to be a basic room with a view of the carpark. The room smelled mouldy and the carpet was stained. The staff had no idea about customer service and we were not even greeted when passing through the lobby. We did not recieve any of the benefits as a VIP member either. For the money we would not recommend this place and realise anywhere can call themselves luxury boutique without accountability.
Daniel, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Convenient location sea view
Terence, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Adam, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Amanda, 1-night trip
Verified Wotif guest review

8/10 Very good

Great location, central to everything on Main Street. Only downside is rooms are very small, well appointed - but small. Travelling for business, and I generally travel light - even with minimum luggage there is zero space to spread out - and don’t expect a chair or desk for laptops…. Great spot if overnight visit when you need only to sleep - would not recommend any longer than a night, not if you need to do any work in the rooms….
Glen, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Kim, 3-night trip
Verified Hotels.com guest review