We visit Pigeon Forge and Sevierville multiple times per year, and have stayed in SO many hotels. This is hands-down the best for the money. Since our first stay, we haven't considered booking anywhere else. It's always clean, service is great, good breakfast (shoutout to Ms. Judy's incredible customer service at the dining room), and the beds are comfortable. This may seem strange, but the showers are the BEST... great water pressure and giant spa shower heads. They showed movies in the pool area with free snacks each night of our stay for those with kids. It's hard to trust that a hotel in this area will be clean and comfortable... we have come to trust this one consistently and are happy to spend the extra $20 for guaranteed quality.