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All properties in Pigeon Forge, Tennessee, United States of America
1 room, 2 adults

The Ramsey

3-star3 stars
3230 Parkway, Pigeon Forge, TN, 37868, United States of America

Adventure hotel with indoor pool, connected to the convention center, near LeConte Center At Pigeon Forge
  • Free on-the-go breakfast, free WiFi, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The Ramsey is always one of my favorites (and I’m picky). Everything from the staff & how…Apr. 14, 2021
  • Amazing place, just a tad outdated in parts but very comfortable, love the lobby area w…Apr. 11, 2021

The Ramsey

from A$176
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds (Parkway View)
  • Standard Room, 1 King Bed
  • King Parkway View
  • King Deluxe with Sleeper Sofa
  • King Deluxe with Sleeper Sofa and Parkway View
  • King Fireplace Suite with Jetted Tub
  • Shared Dormitory
  • Mezzanine King with Sleeper Sofa
  • Mezzanine Queen Murphy Bed with Sleeper Sofa
  • Accessible Queen with Bathtub

What’s around The Ramsey

Landmarks

  • In a national park
  • Island at Pigeon Forge - 24 min walk
  • LeConte Center At Pigeon Forge - 16 min walk
  • Dolly Parton's Stampede Dinner Attraction - 21 min walk
  • Titanic Museum - 2.3 mi / 3.8 km
  • Dollywood - 2.3 mi / 3.7 km
  • Ripley's Aquarium of the Smokies - 7.4 mi / 11.9 km
  • Gatlinburg SkyLift Park - 7.7 mi / 12.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 55 min drive

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Waterskiing nearby
Working away
  • 24-hour business centre
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 11600
  • Conference space size (meters) - 1078
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Hindi
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 36-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping

Special features

Recreation

On Site

  • Spa tub

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Waterskiing nearby

The Ramsey’s small print

Also known as

  • Holiday Inn Pigeon Forge Hotel
  • Holiday Inn Pigeon Forge
  • The Ramsey Hotel
  • The Ramsey Pigeon Forge
  • The Ramsey Hotel Pigeon Forge
  • Holiday Inn Pigeon Forge
  • Holiday Inn Pigeon Forge Hotel Pigeon Forge
  • Pigeon Forge Holiday Inn
  • Ramsey Hotel Pigeon Forge
  • Ramsey Hotel
  • Ramsey Pigeon Forge
  • Ramsey Sevierville
  • Ramsey Hotel

Policies

Pool open 24-hours

Parties and events are allowed on site. Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge of USD 25 (subject to availability)

Rollaway beds are available for USD 10.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ramsey

  • Does The Ramsey offer free cancellation for a full refund?
    Yes, The Ramsey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Ramsey?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Ramsey?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at The Ramsey?
    Yes, there's an indoor pool. Guests have 24-hour pool access.
  • Are pets allowed at The Ramsey?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Ramsey?
    You can check in starting at 4:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 25 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Ramsey?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from December 1 2020 to December 31 2020 (dates subject to change). Nearby restaurants include Kinkaku Japanese Steak House (3-min walk), Big Daddy's Pizzeria (7-min walk), and Old Mill Pottery House Cafe (8-min walk).
  • What is there to do at The Ramsey and nearby?
    Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes spelunking, ecotours, and segway rentals. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. The Ramsey also has 2 bars and a 24-hour fitness center.

Recent reviews

Very good 8.2 From 1,157 reviews

Exceptional 10.0
So pleased
So nice .. beautiful hotel and staff .. definitely recommend
Samantha, us1 night family trip
Good 6.0
It was ok. Way over priced for the accommodations. When we got the room was open and there we not enough towels in the room. The staff was helpful but the cleanliness of the hotel was in question. My suggestion is if you are going to pay the price this hotel charges stay somewhere else.
us2 night family trip
Exceptional 10.0
Great
It was a good stay the breakfast was not it, but everything else was great. My favorite part was the bar near the pool area!
Kimberly, us3 night family trip
Poor 2.0
Worst stay ever
Check in was at 4 and me and my family arrived at 5 and I was told they had no rooms available and that housekeeping was working on cleaning the rooms and they would call me once a room was available, me and my family had just drove 9 hours and I was not happy about this. Then when we actually get into our rooms both the bed comforters had stains on them, one of which looked like dried poop. I made a complaint about older teens in the pool doing back flips and running into the smaller children one of which was mine, the teens were also cussing with little kids around them and I was told someone would be in there to correct it and no one showed up and the very next night the older teens were in the pool again causing trouble. I will never stay at this hotel again and me and my family travel often and I will also tell my friends and family not to stay here either. I paid too much money for this hotel that wasn’t worth it. I believe I deserve a refund.
Dorothy, us3 night family trip
Very good 8.0
Family-Friendly and Affordable
This was our second stay at The Ramsey. Check-in did take a much longer than expected but it's probably due to covid safety precautions being taken such as temperatures and extra paperwork. The front desk staff is friendly. The rooms are clean and comfortable. Breakfast is still bagged, also due to covid, and honestly could be better, but not that big of a deal. An added bonus is the popcorn and movie shown nightly. My only compliant which I realize the hotel can not control, is that though the hotel is non-smoking, the people in the room next door smoked (a lot) and it vented into our room making it smell and at times difficult to breathe. Overall, The Ramsey is great and affordable and my family and I will continue to stay here when in the area.
Katrina, us4 night family trip
Good 6.0
Lacking housekeeping
We stayed at this hotel for 5 nights and had service once, if you'd call it service. Housekeeping made 1 of 2 beds, with the same dirty sheets, exchanged out the towels and emptied trash. They didn't wipe anything down or vacuum at all. My understanding is they were understaffed. The whole city is understaffed.
lisa, us5 night family trip
Good 6.0
This is an old Holiday Inn Express. Bldg could use a make over. Hotel lacked cleanliness and outdated. Staff was nice.
Charles, us2 night trip
Very good 8.0
Good hotel, slow check in process
The hotel was extremely nice, however, the check in process is entirely too long and requesting things like extra blankets and pillows took hours. I requested extra blankets and pillows for one of my kids and it took 4 calls to the front desk and 4 hours to get them. I even offered to come down to the front desk and pick up. They would not allow that, which was strange. The 24/7 pool with the bar is definitely a plus. I would stay again.
Monique, us1 night family trip
Exceptional 10.0
Was only there one night. Was surprised that it was very quiet. Even though there was lost of children in the hotel. We would stay here again
Tammy, us1 night trip
Very good 8.0
Bathrooms/privacy needs some work
We love the size of the hotel however I did not find the bathroom to be as clean as it should have been such as the corners of the floor appeared to be dirty, no poop fan, I could hear everything the neighbors were saying clearly (thank goodness it wasn’t inappropriate or anything) and lastly when showering the glass fogged up and there were hands prints all over the glass. We only stayed one night so no complaints were made. Everything else was wonderful!
Ronnie, us1 night trip

The Ramsey