2/10 Poor
11 Sept 2024
This was honestly a terrible experience for my family we have been hotel hoping for about two months now while in between homes and we've stayed in most of the hotels in the area this was by far the worst and it's was a toy bummer because we were excited for the large space. I'll just give one example probably the worst of the experiences we encountered well we had went out to grab something to snack on for our movie night with the kids and it was raining super heavy we were only gone for a short period of time maybe 30-49 minutes and we returned to our room key not working icing on the cake is our 4 year old locked out keys in our car trying to help get little brother out of car . When we tried contacting front desk they were closed we followed with contacting emergency number and no answer we were stuck in the rain kicked out of our room for hours eventually tow guy showed got our car unlocked so at least we had shelter from the rain with our kids. I did something I shouldn't have and pried a window open to get inside but I had enough I wanted dry clothes it was just awful.
Verified traveller
3-night family trip
Verified Hotels.com guest review