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Aqua Suites

4.0 star property
Hotel with 2 restaurants, near Puerto del Carmen Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aqua Suites

Outdoor pool, pool umbrellas, pool loungers
Fitness facility
Standard Room
Reception
Reception

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$360
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, Terrace

Family Suite, Terrace

Family Suite, Terrace

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Bed

View all photos for Standard Room

Free minibar items, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

Junior Suite, Pool View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is AU$241
includes taxes & fees
21 Dec - 22 Dec
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About the area

Map
Anzuelo 23, Tías, Las Palmas, 35510

What's nearby

  • Puerto del Carmen Beach - 11 min walk - 1.0 km
  • Lanzarote Golf Resort - 4 min drive - 3.0 km
  • Pocillos Beach - 7 min drive - 1.8 km
  • Playa Chica - 12 min drive - 3.9 km
  • Playa de Matagorda - 13 min drive - 3.7 km

Getting around

  • Arrecife (ACE-Lanzarote) - 11 min drive

Restaurants

  • ‪Ruta 66 - ‬13 min walk
  • ‪American Indian Cafe - ‬11 min walk
  • ‪The Galleon 2 - ‬9 min walk
  • ‪Cafe la Ola - ‬11 min walk
  • ‪Cantina Don Rafael - ‬13 min walk

About this property

Aqua Suites

At Aqua Suites, you'll be within a 10-minute drive of Puerto del Carmen Beach and Pocillos Beach. You can splash around at the outdoor pool, visit one of the 2 restaurants for a bite to eat or unwind with a drink at the bar/lounge. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 67 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Aqua Suites Hotel Puerto del Carmen, Lanzarote
Aqua Suites Tias
Aqua Suites Puerto del Carmen, Lanzarote
Aqua Suites Hotel Tias
Hotel Aqua Suites Tias
Tias Aqua Suites Hotel
Aqua Suites Hotel
Hotel Aqua Suites
Aqua Suites Tías
Aqua Suites Hotel
Aqua Suites Hotel Tías

Frequently asked questions

Does Aqua Suites offer free cancellation for a full refund?
Yes, Aqua Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aqua Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Aqua Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Aqua Suites?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Aqua Suites?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Aqua Suites?
No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (12-min walk) is nearby.
What is there to do at Aqua Suites and nearby?
Aqua Suites has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Aqua Suites?
Yes, there are 2 on-site restaurants.
Does Aqua Suites have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Aqua Suites like?
Aqua Suites is a short 11-minute walk from Puerto del Carmen Beach and 12 minutes' walk from Gran Casino de Lanzarote.

Aqua Suites Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Highly recommend
Aqua suites is beautiful. We had a fabulous room with a lovely balcony with a pool view. It was large, clean and quiet. Just perfect. There was a good choice at breakfast… but the fried breakfast was a little too greasy for us… but you could order a selection instead. We have to mention Sam who is a fabulous asset to the hotel… always smiling, always helpful and so friendly!
AILEEN, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Small quiet complex
Small friendly hotel, large clean and comfortable room. Breakfast was good with plenty of choices. Main pool area was quite small and a little cramped, but it was acceptable.
Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
Terri-Anne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Anne, 6-night trip
Verified Expedia guest review

10/10 Exceptional

A genuine warm welcome on arrival from Sebastian at reception and given a lovely, clean apartment. The staff at this hotel all make you feel so valued.. Samantha, Mateus, Victoria and the other restaurant staff are all so friendly and ensure you are well looked after at meal times . Breakfast is both a cold buffet and cooked breakfast of your choice. Selena and Lena welcome you at the pool bar. Every time you pass through the reception to go in and out for the day, you are warmly greeted by either Celia, Sebastian, Amelia or smiling new member Mimi (?) The rooms are spacious and are cleaned every day, with fresh towels daily if you require. Having 2 sunbeds on the balcony is a great bonus as it means the pool area is never full at any time of the day. The hotel is quiet with no large groups which is good as you can just walk down the hill to the main promenade if you want some livelier nightlife. Whilst the hotel itself is very good, it's the staff in this hotel who are the real jewel in its crown, nothing it too much trouble for them. Thank you all for a wonderful holiday
Anne, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

catrina margaret, 12-night trip
Verified Expedia guest review

8/10 Very good

Damien, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, made even better by great staff
John, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We loved aqua suites. The breakfast was extremely good and hot food cooked to order. All staff were lovely and particularly the breakfast staff were very friendly. We found there was no shortage of sunbeds around the pool - one day we had a lie in and were first around the pool at 11am. Of note there is no lifeguard before 11am although you can use the pool. The room was clean. The bed a bit soft for me. Towels were changed daily. They say bedding is changed twice weekly but we discovered that is the sheet on the bed and not the rest of the bedding (so duvet and pillow cases) - we asked for a change given we were there for 11 nights and was accommodated. Staff on reception lovely and polite. Called us taxis on several occassions very easily. We noted the entertainment programme of quizzes and bingo wasn't happening as per advertised timetable - it happened on our first day and not after that which wasn't clear why as was still advertised. That didn't overly bother us but its odd to advertise something that wasn't happening - the entertainment lady was there from what we saw.
Sarah, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in good location, an easy walk to beach and restaurants/shops.
Keith Ian, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

An exceptional stay - my husband and I could not fault this place - the staff are friendly, the facilities spotless and the location ideal for those who want a quiet holiday, although it’s under 10mins to walk to the seafront.
Elizabeth Ann, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Extremely clean and well looked after property Quite, lovely swimming pool and comfortable sun beds Great large room with 3 bedrooms which all had comfortable beds
Philip, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Sophie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay
Fantastic accommodation with a great breakfast. Staff all exceptional - friendly & helpful - nothing was too much trouble. Will definitely return but would not stay in room 301 - absolutely no outlook & a faulty door entry which was extremely frustrating every time we returned to our room.
Joanne, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Relaxing trip
Hotel Very close to everything thanks to Sam & Anna for being so great at food service and a pleasure to enjoy start of day with such nice attentive employees. Thanks
Steve, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aqua Suites is a perfect place to relax and unwind. It really felt like 5 star luxury from the moment we walked into reception and were greeted by the fabulous reception team. We stayed in a junior suite and it was very spacious and comfortable. The private balcony overlooking the pool had its own top quality sun loungers as well as a table and chairs, making it a great place to relax and unwind. The choice of breakfast was great and more importantly delicious! It was only a 15 minute walk to the front and there is a bus stop just around the corner for going back to the airport, at 1.40 euros that’s a bargain! Being a little further back it was quiet in an evening, which meant we got a decent nights sleep on the very comfy bed. I would highly recommend Aqua Suites to anyone visiting Puerto Del Carmen. A perfect place to stay.
Sarah Louise, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel with fantastic staff Food amazing and hotel spotless Only negative is if you have a noisy neighbour you can hear them through the walls ..9/10
Gillian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family home
Me & my family had a lovely week holiday at this hotel,very pleasant staff from start to finish. We didn’t eat evening meals there,but if breakfast was anything to go by,it would of been great. Many thanks for a nice stay.
Dean, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

J, 25-night trip
Verified Expedia guest review

8/10 Very good

Because of locations of pools does not lend to socialising.
Derek, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything about this place is top quality right from the welcome on arrival, through the accommodation and communal pool areas to the service of the bar and restaurant staff. Amazing breakfast.
Neil, 6-night trip
Verified Expedia guest review

8/10 Very good

What a Beautiful property for staying at! Second time spending 3 weeks at this resort! The heated pool was was absolutely wonderful! Actually it made my stay! It was so relaxing and enjoyable for the kids. That, and the fabulous breakfast! Only 2 complaints, 1: no way to wash clothes. They should provide a laundry room to wash your clothes, especially when travelling with children. Also we were a little disappointed we didn't get breckfast the morning we arrived this time. We article at 9:30am and were told it was new management policy! This was quite disappointing to say the least. Last time we got this and it was such a lovely gesture! So lose a star for that alone, bad decision by management! Anyway, big shout out to a few members of staff that go above and beyond...Ivan the barman!! Sam the waItess, I wish I could remember the other catering staff that were equally as fantastic, the waiter with the beard and the small dark petite young waitress. Wonderful, wonderful staff indeed. The best I've ever come across, and I've been a manager the past 14 years!
Gail, 19-night family trip
Verified Ebookers guest review

10/10 Exceptional

Great hotel
Hotel was perfect a little far out but we didn’t mind the taxi home each nite as they were so cheap. Pool very clean, rooms spotless. Food was great & staff very helpful & friendly.
Catherine, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

9-night family trip
Verified Hotels.com guest review