Take in the views from the rooftop terrace when you stay at Hotel Karmel. Guests can indulge in deep-tissue massages, facials or body scrubs, and grab a bite to eat at Karmel, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include 2 bars/lounges, an outdoor pool and a poolside bar.
Languages
English, Spanish
At a glance
Hotel size
38 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 1:30 PM; check-in end time: 2 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast 8 AM–10 AM on weekdays and 7 AM–10 AM on weekends
2 bars/lounges
Restaurant
Poolside bar
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Working away
2 meeting rooms
Conference centre (431 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An outdoor pool
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Room amenities
Be entertained
43-inch Smart TV
Premium cable channels
Netflix
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Egyptian cotton sheets
What to enjoy
Balcony
Garden
Separate dining area
Separate living room
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
Karmel – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 9 PM
Children under 17 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards.
Cashless transactions are available.
Also known as
Hotel Karmel Melgar
Karmel Melgar
Hotel Karmel Hotel
Hotel Karmel Melgar
Hotel Karmel Hotel Melgar
Frequently asked questions
Does Hotel Karmel offer free cancellation for a full refund?
Yes, Hotel Karmel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Karmel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel Karmel?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Karmel?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Karmel?
Check-in start time: 1:30 PM; check-in end time: 2 PM. Check-out time is 1 PM. Contactless social distancing is available.
What is there to do at Hotel Karmel and nearby?
Hotel Karmel has 2 bars and an outdoor pool.
Are there restaurants at or near Hotel Karmel?
Yes, Karmel offers local and international cuisine.
Does Hotel Karmel have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around Hotel Karmel like?
Hotel Karmel is in the heart of Melgar, a short 1-minute walk from San Francisco de Asis Church.
Hotel Karmel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
8.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
18 July 2023
karl
karl, 3-night trip
Verified Expedia guest review
6/10 Good
22 May 2019
The hotel looks new and very comfortable. However, they don’t have a bartender on not busy season. 2 nice bars but no bartenders. Specially if you are at the swimming pool and you want to get any drink.
Fernando
Fernando, 2-night romance trip
Verified Hotels.com guest review
2/10 Poor
19 June 2023
Pedro
Pedro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2023
Personal muy amable.
elvia
elvia, 1-night family trip
Verified Expedia guest review
6/10 Good
24 Aug 2022
No reservarl por la pagina de hotels.com
El hotel Karmel no reconoce las reservas que se hacen por la plataforma hotels.com, no aseguran la reserva, argumentan que no es una pagina oficial para reservar con ellos, igual la reserva no genera ningun codigo.
MARTHA ISABEL
MARTHA ISABEL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Feb 2022
Felicidades 🎈
Excelente atención,quedamos muy contentos el personal con una ecxelente calidad humana ,el lugar muy agradable muy limpio muy bien organizado mil y mil gracias Dios continue bendiciendo🙌
Lydia
Lydia, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 Dec 2021
El hotel cómodo , limpio , muy bonito !! Excelente ubicación , cerca a todo y de todo!! Lo único que recomendaría sería un poco más de amabilidad por parte de las personas que atienden en la recepción …
Nohora
Nohora, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
23 Oct 2021
Mauricio
Mauricio, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Oct 2021
Por el precio pudiera ser mejor . La ubicacion no permite descandar hay muchonruidonexterno . Uds como pagina que promociona debwrian cerciorarse de lo que se ofrece por que uno se engaña .
Melvin Oswaldo
Melvin Oswaldo, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2021
Cómodo y bonito el lugar
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2020
Buena atención, comodidad y buen desayuno
Nestor A
Nestor A, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Jan 2020
Buenos coctails, habitaciones cómodas,comida muy buena
Verified traveller
3-night family trip
Verified Expedia guest review
8/10 Very good
7 Jan 2020
Buenas habitaciones... pero no más positivo
Fue bueno... aunque no funcionó la nevera y la caja fuerte en la habitación.
El desayuno es muy chiquita... un huevo, un pan una fruta un café y un jugo.... no más 😕
Thomas
Thomas, 2-night romance trip
Verified Hotels.com guest review
2/10 Poor
6 Jan 2020
Ni nos hospedamos
Mal! Nunca respondieron por una reserva.
Lorena
Lorena, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
5 Jan 2020
Buscar otro hotel
Antes de la llegada nos llamaron diciendo que no habia luz en el hotel y llegamos y si habia, luego nos dijeron que no tenian disponibilidad y no nos atendieron, definitivamente nos tocó salir a buscar un hotel porque no solucionaron nada
Pesima la capacidad de solución, mala organización y ante todo la recepcionista una grosera y a parte de eso y eran las 4 pm y habian personas desde la 1 pm y no entregaban la habitación.
Dianydt
Dianydt, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Jan 2020
Lindo, limpio, nuevo
María Angelica
María Angelica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2019
Excelente atencion y servicio
Excelente Hotel, magnifica atención del personal, buen desayuno, buena música y piscina. Muy recomendable
JORGE LUIS
JORGE LUIS, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2019
Excelente servicio, personal muy amable
Excelente servicio de personal, especialmente don Luis del Bar, el servicio de alimentación y recepción. Pueden mejorar las instalaciones, pues la zona de balcones es común y da cierta sensación de inseguridad, a algunos nos gusta más el viento que el AC. De resto es muy recomendable dado su costo. Bien ubicado
Alexander
Alexander, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2019
😚
Excelente el hotel gracias
JOSELIN
JOSELIN, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2019
Recomendado para la familia
En general un buen sitio, cuenta con un buen restaurante y una zona de bar con espacio para bailar; la atención excelente.