Palace Hotel Tokyo

5.0 star property
Luxury hotel with spa, near Imperial Palace East Gardens

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Surrounded by Tokyo's Imperial Palace East Gardens, Palace Hotel Tokyo is a serene retreat. Take advantage of shopping on site, indulge in French cuisine at ESTERRE or unwind with yoga classes and massage treatment rooms. With free WiFi and multilingual staff, guests appreciate the helpful service.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Free cots/infant beds
  • Fridge
  • Separate bath and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is AU$1,335
3 Mar - 4 Mar

Why we love this property

Blissful spa retreat
A full-service spa offers daily treatments including massages and facials. The garden, sauna, and hot tub create perfect relaxation spots. Yoga classes await.
Secret garden getaway
Step into a world of luxury at this boutique hotel in the city centre. The garden provides a serene escape from urban bustle.
Flavor-filled dining spots
Taste French cuisine at the on-site restaurant, indulge in full breakfast, or unwind at the cafe. This hotel also boasts 3 bars for evening refreshment.

Room options

Available filters for rooms
Showing 36 of 36 rooms

Deluxe King Room

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room with Balcony

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Park view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room with Balcony

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Club Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Club Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Deluxe Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Suite Room

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Garden Suite Room

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Chiyoda Suite Room

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Park Suite

  • Sleeps 2

Palace Suite

  • Sleeps 2

Terrace Suite

  • Sleeps 3

Park Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Terrace Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe King Room with Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Club Grand Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe King Room with Balcony

  • Sleeps 3

Deluxe Twin Room with Balcony

  • Sleeps 3

Grand Deluxe King Room with Balcony

  • Sleeps 3

Grand Deluxe Twin Room

  • Sleeps 2

Club Deluxe King Room with Balcony

  • Sleeps 3

Club Deluxe Twin Room with Balcony

  • Sleeps 3

Club Grand Deluxe King Room with Balcony

  • Sleeps 3

Club Grand Deluxe Twin Room

  • Sleeps 2

Premier Suite King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Park view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Suite Twin

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Premier Suite King

  • Sleeps 3

Premier Suite Twin

  • Sleeps 3

Garden Suite

  • Sleeps 2

Executive Suite

  • Sleeps 2

Chiyoda Suite

  • Sleeps 2

Club Deluxe King Room

  • Sleeps 2

Deluxe Room with Balcony

  • Sleeps 3

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About the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • Kokyogaien National Gardens - 1 min walk - 0.1 km
  • Imperial Palace East Gardens - 3 min walk - 0.3 km
  • Marunouchi Building - 6 min walk - 0.6 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 12 min walk - 1.0 km

Getting around

  • Tokyo (HND-Haneda) - 41 min drive
  • Tokyo Station - 6 min walk
  • Yurakucho Station - 17 min walk
  • Kanda Station - 18 min walk
  • Otemachi Station - 1 min walk
  • Nijubashimae (Marunouchi) Station - 6 min walk
  • Takebashi Station - 13 min walk

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪カレーショップ C&C - ‬4 min walk
  • ‪DEAN & DELUCA - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Marunouchi Base - ‬5 min walk

About this property

Palace Hotel Tokyo

When you stay at Palace Hotel Tokyo, you'll be a short five-minute drive from Tokyo Imperial Palace and Nippon Budokan. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Otemachi Station is steps away and Nijubashimae (Marunouchi) Station is 6 minutes.

At a glance

DONE

Hotel size

    • 284 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 3300 per night; includes in/out privileges)
    • On-site valet parking (JPY 4300 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • Yoga classes
  • Shopping

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Egyptian cotton sheets
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Evian Spa Tokyo has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

ESTERRE – This restaurant specialises in French cuisine and serves lunch and dinner.
GRAND KITCHEN – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
WADAKURA – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
GO – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in JEA Eco Mark Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 6900 per person

Children & extra beds

  • Rollaway beds are available for JPY 40000.0 per night

Parking

  • Self-parking costs JPY 3300 per night with in/out privileges
  • Valet parking costs JPY 4300 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo offer free cancellation for a full refund?

Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel Tokyo?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Palace Hotel Tokyo?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel Tokyo?

Yes. Self-parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.

What are the check-in and check-out times at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon.

What is there to do at Palace Hotel Tokyo and nearby?

On-site recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness centre, as well as a sauna.

Are there restaurants at or near Palace Hotel Tokyo?

Yes, ESTERRE offers French cuisine.

What's the area around Palace Hotel Tokyo like?

Palace Hotel Tokyo is in Chiyoda, a short 1-minute walk from Otemachi Station and 20 minutes' walk from Tokyo Imperial Palace.

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Reviews

Palace Hotel Tokyo Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities

What guests liked

  • Breakfast was a culinary experience with a variety of food options, including Japanese and western styles, and exceptional service. (16 reviews)
  • Restaurants were exceptional and dining options were wonderful. (5 reviews)
  • The 24 hour gym was fantastic and of top quality. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
View
Room
Location
Amenities
Restaurant
Balcony
Breakfast
Ambience
Food

Reviews

10/10 Exceptional

Friendly and helpful staff, excellent amenities and buffet breakfast
Kelly, 2-night trip

10/10 Exceptional

Impeccable service, facilities and breakfast!
Sheila, 5-night trip

10/10 Exceptional

Still a very nice hotel
Ting Ying, 2-night trip

10/10 Exceptional

Clean beautiful toons and exceptional helpful staff.
cindy, 1-night trip

10/10 Exceptional

Everything is great!
Chih-lin, 1-night trip

10/10 Exceptional

room very clean and staff helpful
Jack, 3-night trip

10/10 Exceptional

Clean, spacious, and the staff takes good care of its guests.
David, 1-night trip

10/10 Exceptional

Otimo hotel
Luis, 5-night trip

10/10 Exceptional

Clean room, staff was very helpful. Breakfast was wonderful. Perfect location across from Imperial Palace Gardens.
Kara, 4-night trip

10/10 Exceptional

One of the best in Tokyo

The ammenities and service were excellent. Highly recommended.
Joseph, 3-night trip

10/10 Exceptional

phenomenal hotel in Tokyo. loved it
Mark, 3-night trip

10/10 Exceptional

Everything is good
Mie, 2-night trip

10/10 Exceptional

Excellent staff and room!
Alessandro, 1-night trip

10/10 Exceptional

Nice balcony with city and imperial palace view.
Richard, 2-night trip

10/10 Exceptional

I just love this hotel!
Juan Francisco, 1-night trip

10/10 Exceptional

Very comfortable and certainly a five star hotel superbly situated close to Tokyo station so easy to navigate around Tokyo and connections to other parts of Japan. Rooms are large and well equipped, magnificent views across the Palace park area and city. Superb staff and magnificent breakfast.
Peter, 2-night trip

10/10 Exceptional

I felt totally pampered. Surely a wonderful hotel in every respect.
Beverly, 2-night trip

10/10 Exceptional

The hotel is very well situated for getting around Tokyo and particularly if shopping. The staff were excellent and very helpful.
Paul, 1-night trip

10/10 Exceptional

Best Hotel in Best Location
Ali, 1-night trip

10/10 Exceptional

Great service and location
Majella O, 2-night trip

10/10 Exceptional

Best customer service
Jo Ning, 3-night trip

10/10 Exceptional

Amazing hotel in the middle of Tokyo close to the Palace. Rooms are big and well equipped. The service is incredible!!! Lovely place.
nataliya, 3-night trip

10/10 Exceptional

Incredible hotel with the kindest staff. Made our honeymoon so special. Beautiful, clean hotel throughout.
Caroline, 2-night trip

10/10 Exceptional

Great as usual!
Chan Woong, 4-night trip

10/10 Exceptional

Very good gym Very friendly Very good rooms Concierge not so good
Arian, 4-night trip