6/10 Good
Nov 18, 2024
Disappointed
I must say I was completely disappointed. Even though the location of the actual property was very nice there were so many issues that made my stay unsatisfactory. I started off trying to check in my room that was texted to me and was unable to. After trying and trying I figured I had to call the phone number from the reservation. They proceed to tell me they switched room and forgot to inform me. My room was water view but literally could hear every guest talking from 7 am when they went out in the morning until night! The room smelled horrible- like urine! The toilet ran all day and night. The TV was awful because unless you sign in with your provider you have the most limited channels to watch! Breakfast in the morning was ok… coffee two days out of four had coffee grinds in it and was not drinkable!!! The exact same selections every single day. Lastly….. the parking? Oh my goodness horrible! If you don’t luck out and get a space you have to park down the street in a lot. But even in the lot ( if you even call it that) was so small that it made it so difficult to park every day. It’s just a shame because it’s a great area but all these things made it so hard to fully enjoy. Unfortunately I will not be going back there, and I suggest anyone that plans to us fully aware of exactly how it is!
MICHAEL
MICHAEL, 3-night family trip
Verified Hotels.com guest review