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The Retreat

5.0 star property
Luxury hotel in Kigali with spa and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Retreat

Meeting facility
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Gym
Luxury Room
Interior detail

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Airport transfer
  • Spa
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • Hot tub
  • Pool bar
  • 24-hour room service
  • 2 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Playground on-site
  • Connecting/adjoining rooms available
  • Private pool
  • Television
  • Garden
  • Terrace
The price is AU$672
includes taxes & fees
16 Jan - 17 Jan 2025

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room

Highlights

Furnished balcony or patio
Garden
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Terrace/patio

Superior Room

Highlights

Furnished balcony or patio
Garden
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Furnished balcony or patio
Garden
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
LED TV
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$338
includes taxes & fees
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About the area

Map
No 5, KN 29 Street, Kigali, Nyarugenge

What's nearby

  • Union Trade Center - 7 min walk
  • Kigali Genocide Memorial Centre - 6 min drive
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 8 min drive
  • Kigali Convention Centre - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪UMUT Cafe&Restaurant - ‬14 min walk
  • ‪DownTown - ‬7 min walk
  • ‪Makfast - ‬10 min walk
  • ‪Camellia Cafe CHIC - ‬16 min walk

About this property

The Retreat

At The Retreat, you'll be within a 10-minute drive of Kigali Convention Centre. You can visit the spa to indulge in deep-tissue massages, facials or aromatherapy, and international cuisine is served at Fusion Restaurant, which is open for dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a health club.

Languages

English, French

At a glance

DONE

Hotel size

    • 11 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Playground

What to do

  • Archery
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Zip-lining nearby

Working away

  • 2 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Art gallery on-site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture

Room amenities

Be entertained

  • 65-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private pool
  • In-room massage
  • Furnished balcony/patio
  • Garden
  • Individually decorated

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Fusion Restaurant – This fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Heaven Restaurant – This restaurant specialises in international cuisine. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 45.00 per vehicle (return)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Retreat Hotel Kigali
Retreat Kigali
The Retreat Hotel
The Retreat Kigali
The Retreat Hotel Kigali

Frequently asked questions

Is there a pool at The Retreat?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at The Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at The Retreat?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by The Retreat?
Yes, an airport shuttle is available. The charge is USD 45.00 per vehicle return.
What are the check-in and check-out times at The Retreat?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Retreat and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Retreat also has private pools and a sauna, as well as a health club and a garden.
Are there restaurants at or near The Retreat?
Yes, Fusion Restaurant offers international cuisine.
Does The Retreat have any outdoor private spaces?
Yes, every room features a private pool, a furnished balcony or patio and a garden.
What's the area around The Retreat like?
The Retreat is in the heart of Kigali, a short 7-minute walk from Union Trade Center and 20 minutes' walk from Ntarama Church.

The Retreat Reviews

Reviews

7.0

Good

9.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Aba, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
ilan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amber, 2-night trip
Verified Expedia guest review

6/10 Good

3 star food, 4 star place at 5 star prices
First off, The Retreat is incredibly overpriced. Border line rip off. The food is below average and so expensive - not worth it at all. At the prices being charged for accommodation, it should be full board - to pay such exorbitant prices for lunch and dinner is a real cheek. The actual accommodation was very decent, the pool area is really nice and so is the gym and yoga studio. Overall it wasn't a bad stay but we would not return purely based on price and quality of food.
2-night romance trip
Verified Hotels.com guest review

2/10 Poor

5-night trip
Verified Expedia guest review