2/10 Poor
15 Nov 2024
Sad
When I arrived, the office was closed early. There was an employer standing by a close bar. When I went up to him and told him I had a room he said no I’d have to repurchase through him. He said my online booking was null and void but wouldn’t tell me why. He then mentioned that I could not get my room and wanted me to pay twice with him so that he can get a commission on it. I thought it was very unprofessional. The hotel itself was very uncomfortable due to the rain but I can’t complain too much about that. I wouldn’t rebook here or recommend to anyone even for the price.
Verified traveller
1-night family trip
Verified Hotels.com guest review