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Grand Hyatt Jeju

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Exterior
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Suite, 1 King Bed (Diplomat) | Minibar, in-room safe, blackout curtains, soundproofing
Suite, 1 King Bed (Diplomat) | Minibar, in-room safe, blackout curtains, soundproofing

Overview of Grand Hyatt Jeju

Grand Hyatt Jeju

5.0 star property
Luxury hotel with 10 restaurants, near Nuwemaru Street

9.2/10 Superb

878 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
12 Noyeon-ro, Jeju City, Jeju, 63082

Room options

About this area

What's nearby

  • In Downtown Jeju City
  • Dongmun Market - 16 min drive
  • Hamdeok Beach - 38 min drive
  • Seongsan Ilchulbong - 68 min drive

Getting around

  • Jeju (CJU-Jeju Intl.) - 9 min drive

Restaurants

  • 삼다가 - 5 min walk
  • 해빈촌 - 9 min walk
  • Samdajeong - 10 min walk
  • THE HAVEN - 10 min walk
  • Starbucks Shinjeju - 12 min walk
Map

About this property

Grand Hyatt Jeju

A great choice for a stay in Jeju City, Grand Hyatt Jeju is only 2.1 mi (3.3 km) from the airport. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and Pocha, one of 10 restaurants, serves Korean cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool.

Languages

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 1600 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 10 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Local/corner shop
  • Children's menu
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (3724 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Shopping centre on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lowered plug sockets in bathroom
  • Bathroom emergency pull cord
  • Accessible bath
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Korean

Room amenities

Be entertained

  • 75-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Dining

Pocha – Overlooking the ocean, this restaurant specialises in Korean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Grand Kitchen – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Noknamu – This restaurant specialises in Korean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open selected days.
Steak House – Overlooking the ocean, this steakhouse specialises in American cuisine and serves lunch and dinner. A children's menu is available. Open selected days.
Cafe 8 – Overlooking the ocean and pool, this restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 60000 for adults and KRW 30000 for children (approximately)

Renovations and closures

The property will be renovating from 30 January 2023 to 16 February 2023 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 8 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea) and GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Frequently asked questions

Does Grand Hyatt Jeju offer free cancellation for a full refund?
Yes, Grand Hyatt Jeju does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Jeju?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt Jeju on 31 Jan 2023 start from AU$337, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Jeju?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Jeju?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Grand Hyatt Jeju?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hyatt Jeju?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Grand Hyatt Jeju?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Grand Hyatt Jeju?
No, this hotel doesn't have a casino, but Paradise Casino (11-min walk) is nearby.
What is there to do at Grand Hyatt Jeju and nearby?
Grand Hyatt Jeju has 2 bars, a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Hyatt Jeju?
Yes, there are 10 on-site restaurants, featuring al fresco dining, Korean cuisine and ocean views. Nearby restaurants include 삼다가 (5-min walk), 해빈촌 (9-min walk) and Samdajeong (10-min walk).
What's the area around Grand Hyatt Jeju like?
Grand Hyatt Jeju is in Downtown Jeju City, a short 9-minute drive from Jeju (CJU-Jeju Intl.) and 11 minutes' walk from Paradise Casino.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jit Yong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vincent, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

MYUN SOON, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The best hotel I’ve stayed in
The nicest hotel I’ve stayed at. Smooth check in process, it was quick and easy to contact the front desk with any questions. Comfy beds and beautiful room. The pool was overlooking Jeju was lovely. There’s a mall and multiple restaurants in the hotel, and they have great room service available 24 hours that was very accommodating to my food allergies. The hotel spa was amazing. They allowed me to check out late without any additional fees when my flight was changed. Excellent value for the price.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 star plus
Outstanding Hotel and staff, 5 star plus
Hyosoon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's newer hotel, friendly staffs and lots of restaurants inside the hotel. Highly recommended to anyone.
Christine, 3-night romance trip
Verified Expedia guest review

8/10 Very good

good
seungwon, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Yoon Su, 2-night trip
Verified Expedia guest review

10/10 Exceptional

One of best hotel in Jeju regardless of price IMO. Excellent service everywhere. Room is clean, modern, and top class. Restaurants are great too!
Stefan, 1-night romance trip
Verified Expedia guest review