Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
What's nearby
Olas Altas Street - 1 min walk
Playa de los Muertos - 1 min walk
Los Muertos Pier - 2 min walk
Malecon - 18 min walk
Conchas Chinas Beach - 4 min drive
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 28 min drive
Restaurants
Pancho's Takos - 1 min walk
Cuates y Cuetes - 2 min walk
Lix by Xocodiva - 1 min walk
Tuna Azul - 1 min walk
Dee's Coffee Company - 2 min walk
About this property
Playa Los Arcos Resort & Spa
You'll be in a fantastic location at Playa Los Arcos Resort & Spa, only a five-minute walk from Playa de los Muertos and Bay of Banderas. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Mi Pueblito, which serves breakfast, lunch and dinner. This all-inclusive hotel also features a bar/lounge, a children's pool and a snack bar/deli. The helpful staff and location get great marks from fellow travellers.
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals and snacks included
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Languages
English, Spanish
At a glance
Hotel size
162 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Babysitting (surcharge)
What to do
On the beach
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Wedding services
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Facilities
Terrace
3 outdoor pools
Accessibility
Lift
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free wired Internet
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Mi Pueblito – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos Resort All Inclusive
Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos All Inclusive Puerto Vallarta
Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort All Inclusive
Playa Los Arcos All Inclusive
Playa Los Arcos Spa Inclusive
Los Arcos & Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort & Spa Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel Puerto Vallarta
Frequently asked questions
Does Playa Los Arcos Resort & Spa offer free cancellation for a full refund?
Yes, Playa Los Arcos Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Los Arcos Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Playa Los Arcos Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Playa Los Arcos Resort & Spa?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Playa Los Arcos Resort & Spa?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Playa Los Arcos Resort & Spa?
No, this hotel doesn't have a casino, but Vallarta Casino (8-min drive) and Winclub Casino Platinum (9-min drive) are both nearby.
What is there to do at Playa Los Arcos Resort & Spa and nearby?
Playa Los Arcos Resort & Spa has 3 outdoor pools.
Are there restaurants at or near Playa Los Arcos Resort & Spa?
Yes, there's an on-site restaurant, Mi Pueblito.
What's the area around Playa Los Arcos Resort & Spa like?
Playa Los Arcos Resort & Spa is a short 1-minute walk from Playa de los Muertos and 18 minutes' walk from Malecon. Travellers give top marks for the hotel's prime location.
Playa Los Arcos Resort & Spa Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
15 Nov 2024
Injury leg and wrist my wife gog hurt.
The shower had mildew and soap scam I fell down and hurt my wrist and my leg big bruise left side no handles I am 70 years old and very small awkward shower, no handles to hold on to I wish I would of gotten pictures of that ugly shower.
Gilbert
Gilbert, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Love this hotel.
Germano Alberto
Germano Alberto, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
I visit every year
Robert
Robert, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
14 Sept 2024
We had such a great time, we celebrated our wedding anniversary and my birthday. The food was so delicious, we appreciated everything. Highly recommend this place.
Jose
Jose, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Sept 2024
El hotel está hermoso en las áreas de afuera, en cuarto está a limpio lo único es que yo me quedé en el cuarto 414 y la puerta esta un poco en malas condiciones… pero el personal súper amable en recepción Luis Miguel tiene un muy buen servicio al cliente y ni se diga de la señora que nos atendía al llegar al restaura súper amable:) recomendado 10 de 10
Uriel
Uriel, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2024
Cynthia Jacqueline
Cynthia Jacqueline, 4-night trip
Verified Orbitz guest review
6/10 Good
2 Sept 2024
It took 3 days of cold showers and complaining until we finally got hot water.
The "all inclusive" and restaurant options are very misleading! The bar, restaurant and buffet are all the same area. You can order a la carte, but you have to pay half price. The "restaurant" is a 3 course meal that you can only go to with a reservation 24 hours in advance and with a voucher. We only got 2 vouchers for a 10 night stay. Buffet themes / meals were not listed/posted. We had to pay to eat at other restaurants twice because the menu at the buffet was not anything we would/could eat. If we knew in advance, we could have used our "vouchers" for those days.
Hours of the pool are only 10am to 10pm. Should be earlier at the very least.
Bar and buffet staff were all very friendly and welcoming.
View from the dinning area and infinity pool was beautiful...saw many wonderful sunsets over dinner.
Michelle Lillian
Michelle Lillian, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Excellent place to go with family.
Victor Hugo
Victor Hugo, 9-night family trip
Verified Expedia guest review
6/10 Good
25 Aug 2024
Rooms are not the one I pay fore they don’t change
Manuel
Manuel, 4-night trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
Location is really good
Judith
Judith, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
El servicio al cliente es exelente y los empleados muy amables
Carlos
Carlos, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Had a great time
Henry
Henry, 3-night family trip
Verified Expedia guest review
2/10 Poor
30 July 2024
Anthony
Anthony, 6-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Our small family had a blast staying at this hotel for a week. Good food, great ambience, nice service. Will be back here in the future for sure.
Leslie
Leslie, 6-night family trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Side of the hotel we were on needs to be upgraded, furniture and restroom was very outdated and old. Took a while to get warm water in the shower, toilet was clogged although we did not flush toilet paper. Food was delicious, bar hours need to be extended.
Lucero
Lucero, 3-night romance trip
Verified Expedia guest review
4/10 Fair
23 July 2024
Corinne
Corinne, 4-night trip
Verified Expedia guest review
4/10 Fair
22 July 2024
Robin Renay
Robin Renay, 7-night trip
Verified Orbitz guest review
4/10 Fair
22 July 2024
The hotel has ton of mold everywhere. Unsafe and mold is covered by paint
Yadira Gallego
Yadira Gallego, 7-night romance trip
Verified Expedia guest review
8/10 Very good
19 July 2024
Very friendly staff! Overall it was a nice stay.
Maria
Maria, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
The staff was amazing and very helpful! Food was delicious.
Kenzie
Kenzie, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Excellent location with friendly and hospitable staff.
Edwar
Edwar, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Great customer service! Food was amazing. Miguel was awesome, it is super close to everything so you can walk.
Johanna
Johanna, 4-night family trip
Verified Expedia guest review
8/10 Very good
8 July 2024
Excellent!! Relax vibe ! Great service! Best location:)