Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Guadalajara, Jalisco, Mexico
1 room, 2 adults

Hilton Guadalajara

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
Avenida De Las Rosas 2933, Guadalajara, JAL, 44540, Mexico

Luxury hotel with full-service spa, connected to the convention center, near Expo Guadalajara
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • Love this hotel in Guadalajara. It is my to go hotel.Sep. 4, 2019
  • Nice hotel, very clean and confortable, the door man was always trying to help, with…Feb. 1, 2019

Hilton Guadalajara

from A$115
  • Two Double Beds, City View, Club Level
  • One King Bed, City View
  • Two Double Beds, City View
  • Two Double Beds, Accessible
  • Executive Room, 1 King Bed, Business Lounge Access
  • Junior Suite, One King Bed
  • Junior Suite, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access
  • One King Bed, City View, Club Level
  • Executive Room, Business Lounge Access
  • Junior Suite, 1 King Bed
  • Presidential Suite, 2 Bedrooms
  • Suite, 2 Bedrooms (Club Floor)

What’s around Hilton Guadalajara

Landmarks

  • In Zona Expo
  • Expo Guadalajara - 3 min walk
  • Plaza del Sol - 24 min walk
  • La Minerva - 33 min walk
  • Degollado Theater - 4.2 mi / 6.8 km
  • Instituto Cultural Cabanas - 4.8 mi / 7.8 km
  • Jalisco Stadium - 7.3 mi / 11.7 km
  • Akron Stadium - 8.6 mi / 13.8 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 450 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 58642
  • Conference space size (meters) - 5448
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1994
  • Lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Gaia Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Hilton Guadalajara’s small print

Also known as

  • Hilton Guadalajara Hotel
  • Hilton Guadalajara
  • Guadalajara Hilton Hotel
  • Hilton Hotel Guadalajara
  • Hilton Guadalajara Hotel Guadalajara
  • Hilton Guadalajara Hotel
  • Hilton Guadalajara Hotel
  • Hilton Guadalajara Guadalajara
  • Hilton Guadalajara Hotel Guadalajara

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of MXN 750 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs MXN 60 per night

Valet parking costs MXN 60 per night

Rollaway beds are available for MXN 250 per night

Buffet breakfast is offered for an extra charge of MXN 310 for adults and MXN 139 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Guadalajara

  • Does Hilton Guadalajara offer free cancellation for a full refund?
    Yes, Hilton Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Guadalajara?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Guadalajara?
    Yes. Self parking costs MXN 60 per night. Valet parking costs MXN 60 per night.
  • Is there a pool at Hilton Guadalajara?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hilton Guadalajara?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hilton Guadalajara?
    You can check in from 3:00 PM to midnight. There's a charge of MXN 750 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Hilton Guadalajara?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Las Hermanas Coraje Saby (4-min walk), Ahogadas "Don Tortas" (4-min walk), and Little Caesars (4-min walk).
  • Is there an onsite casino at Hilton Guadalajara?
    No, this hotel doesn't have a casino, but Majestic Casino (3-min drive) is nearby.
  • What is there to do near Hilton Guadalajara?
    Recommended spots to visit include Expo Guadalajara (3-min walk) and Plaza del Sol (1.2 mi), along with La Minerva (1.7 mi) and Degollado Theater (4.2 mi).

Recent reviews

Very good 8.2 From 629 reviews

Exceptional 10.0
The service as amazing all staff was great. The price you xant beat. Air conditioner not so good but we were hardly in our room so it worked out.
Laura, us4 night trip with friends
Very good 8.0
Nice hotel but rooms need a revamp
The hotel is located right in front of the convention center. It is a good hotel but my only complain is that the rooms are very outdated and wore out and need an urgent renovation. Other than that great service and good breakfast
Patrizia, us6 night business trip
Exceptional 10.0
Great staff and experience. Definitely coming back. Very helpful and great hotel
Demetrio, us3 night family trip
Exceptional 10.0
The room was very nice and clean. The staff was knowledgeable and helpful when needed.
us3 night family trip
Very good 8.0
Air conditioner could not be set up. No power in some switchs
us2 night trip with friends
Good 6.0
Breakfast Buffet on 2-21-2020 was very poor than what ı normally experienced at this place. No cheese tray, very unorganized cooks, touching food bare hands.. not very pleasant. Complained to Restaurant manager. Nothing is done.
us3 night trip
Very good 8.0
To slow to check-out
Fred, us1 night business trip
Exceptional 10.0
Very clean, great customer service, transportation very reliable and safe
Maria, us1 night family trip
Poor 2.0
My room had insects roach and my luggage had worms
us2 night family trip
Good 6.0
Very nice pool area, usually empty and nice to have on hot days. While both onsite restaurants look nice only Los Vitrales is worth it. I did not like La Reforma - overpriced with worse customer service, the food & drink were not matching with the fancy looks of the place ex. mixed drinks were delivered with basic/no garnishing and the food was just okay definitely not up to expectations in any way. The rooms were okay but definitely not worthy of a 4+ star rating with the walls, furnishings and all small details being quite old, stained, grimy and in general falling apart - of which the shower area was the worst over all. The beds were big & pillows soft, I had to request new bedding on the first night as the covers had small blotches of what appeared to be dried blood stains on them (maybe red paint but there was no red anywhere in the room). Overall these were 3 star hotel rooms. Cleaning staff was friendly but didn't speak English and entered the room a lot without permission (even with the extra internal locks on - which makes those pointless BTW) often doing so while I was in it sleeping. Concierge was quite helpful but one thing that bothered me was a $300 deposit just to borrow a really old worn out umbrella that cut my finger with a sharp metal release. The small general store onsite was okay but overpriced, though the staff was nice. Liquor store was also overpriced though nice to look at. Overall averages out to 4 stars but very lacking in key ways.
us6 night family trip

Hilton Guadalajara

Is the description of this property not correct? Tell us