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Cascades Mountain Resort, Ascend Hotel Collection

3.5 star property
Find your family's happy place with exciting activities like pools with water slides and delicious meals together.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cascades Mountain Resort, Ascend Hotel Collection

Interior detail
Indoor pool
Lounge
Lobby
Reception

Reviews

6.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free parking
  • Non-smoking
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool and 3 hot tubs
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 3 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Microwave
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Property grounds

Kanuga Inn & Lodging

Free breakfast
Pet-friendly
Free parking
Free WiFi
8.8 out of 10, Excellent, (144)
The price is AU$177
includes taxes & fees
20 Jan - 21 Jan
Kanuga Inn & Lodging
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About the area

Map
201 Sugarloaf Road, Hendersonville, NC, 28792

What's nearby

  • Blue Ridge Mall - 3 min drive
  • Pardee Hospital - 6 min drive
  • Saint Paul Mountain Vineyards - 6 min drive
  • Jump Off Rock - 18 min drive
  • Moonshine Mountain Snow Tubing Park - 23 min drive

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Cookout - ‬18 min walk
  • ‪Binion's Roadhouse - ‬3 min drive

About this property

Cascades Mountain Resort, Ascend Hotel Collection

Cascades Mountain Resort, Ascend Hotel Collection is a great choice for a stay in Hendersonville. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Old Orchard Tavern, which serves American cuisine and is open for dinner. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say good things about the pool.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Pool gate

What to do

  • Discount at nearby fitness centre
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski runs nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (2100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1960
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • An indoor pool
  • 3 hot tubs
  • Water slide

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Portable bath seats
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)

Special features

Dining

Old Orchard Tavern – This restaurant specialises in American cuisine and only serves dinner.

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Fitness facility
  • Hot tub

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Does Cascades Mountain Resort, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Cascades Mountain Resort, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cascades Mountain Resort, Ascend Hotel Collection?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Cascades Mountain Resort, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cascades Mountain Resort, Ascend Hotel Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Cascades Mountain Resort, Ascend Hotel Collection?
Check-in start time: 4 PM; check-in end time: 4:00 AM. Check-out time is 11 AM.
What is there to do at Cascades Mountain Resort, Ascend Hotel Collection and nearby?
During the winter, enjoy nearby recreation such as snowboarding and skiing, and return when the snow melts for hiking and horse riding. Soothe your senses in one of the 3 hot tubs or make use of other amenities, which include a water slide and a picnic area. Cascades Mountain Resort, Ascend Hotel Collection also has a garden.
Are there restaurants at or near Cascades Mountain Resort, Ascend Hotel Collection?
Yes, Old Orchard Tavern offers American cuisine.

Cascades Mountain Resort, Ascend Hotel Collection Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Good

Went to check in, waited 40 mins to get checked in, room was ok, had to go back down to the front desk every day to get a fresh towel and toilet paper.
Keenyn, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

H Dean, 2-night trip
Verified Hotels.com guest review

2/10 Poor

RESORT? MORE LIKE HELL!
I honestly do not feel that it was worth paying to stay at. I waited at the desk ringing the bell to check in for about 20 mins. Every surface was wet from the lobby to the hallways and the rooms. There were multiple leaks in the ceiling, one of which caused my daughters friend to fall on the stairs injuring her ankle. The room had trash behind stand and couch. It smelt of mildew everywhere. Sheets were stained and dirty. When i asked for sheets and a blanket for the pull out sofa i was told he could give sheets but did not have a blanket. The rooms had roaches. We woke to the sound of power tools all through the night. The side door to the building did not have a lock so anyone could roam in and out freely. The swimming pool had multiple hair balls laying at the bottom of the pool. The guest laundry/vending area was infested with roaches and only had a dirty ice machine, broken soda machine and a dryer. When I book the rooms there was no information given on renovations and was under the impression that the only problem they were having was the hot tubs. Their photos and overview are completely deceiving. I truethfully want a refund.
Broken lock
Mildew and mold
Roach
The wet stairs
Feleisha, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lisa, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad
James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Daha, 2-night trip
Verified Hotels.com guest review

6/10 Good

Brian, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 8-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ashek, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not worth it
Tub was backed up. TV had no box or remote so I couldn't watch anything. And there was no toilet paper in the room. The only positive thing was the bed was decently comfortable and looked clean.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fausto, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rm had someone in it. Only snack machine didnt work. Staff offered tonsell me her bag of chips. Last night i was there no hot water.
Nick, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

I am sorry to say that the desk people did not have the mind to want to be service orientated. The hallways were not vaccumed. When i checked in, my room was not clean. I used the shower and several long strands of hair was in the tub. The phone did not work. The maids did not understand english.
James, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Brittany, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely the worst experience I’ve ever had at a hotel
Robert, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Jeremy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fausto, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrianna, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Okay
The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .
Michael, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

They are thieves
Matthew, 9-night trip
Verified Hotels.com guest review

2/10 Poor

Robbin, 1-night trip
Verified Hotels.com guest review