4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110
What's nearby
Central Festival Hatyai - 3 min walk
Asean Night Bazaar - 7 min walk
Kim Yong Market - 5 min drive
Central Department Store - 5 min drive
Lee Garden Plaza - 5 min drive
Getting around
Hat Yai (HDY-Hat Yai Intl.) - 14 min drive
Hat Yai Railway Station - 5 min drive
Bang Klam Station - 24 min drive
Khuan Niang Station - 37 min drive
Airport shuttle (surcharge)
Restaurants
CentralFestival Hatyai - 5 min walk
จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - 4 min walk
Ootoya 大戸屋 - 7 min walk
After You (อาฟเตอร์ ยู) - 5 min walk
สตาร์บัคส์ - 5 min walk
About this property
Crystal Hotel Hat Yai
When you stay at Crystal Hotel Hat Yai, you'll be within a 10-minute drive of Lee Garden Plaza. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bottega, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a poolside bar, a fitness centre and a hot tub.
Languages
Chinese (Mandarin), English, Thai
At a glance
Hotel size
164 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Playground
What to do
Hiking/biking trails nearby
Working away
Business centre
Meeting room
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Pool loungers
Facilities
Built in 2014
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
An outdoor pool
Hot tub
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Bottega – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards.
Cashless transactions are available.
Also known as
Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai
Frequently asked questions
Is there a pool at Crystal Hotel Hat Yai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Crystal Hotel Hat Yai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crystal Hotel Hat Yai?
Yes, there's free self parking.
Is an airport shuttle service offered by Crystal Hotel Hat Yai?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Hotel Hat Yai?
Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Crystal Hotel Hat Yai and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Crystal Hotel Hat Yai also has a fitness centre and a garden.
Are there restaurants at or near Crystal Hotel Hat Yai?
Yes, Bottega offers international cuisine.
What's the area around Crystal Hotel Hat Yai like?
Crystal Hotel Hat Yai is in the heart of Hat Yai, a short 3-minute walk from Central Festival Hatyai and 7 minutes' walk from Asean Night Bazaar.
Crystal Hotel Hat Yai Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
7 June 2024
David
David, 3-night trip
Verified Expedia guest review
8/10 Very good
20 May 2024
Beautiful room and pool.
It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2024
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Hang Kiang
Hang Kiang, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 May 2024
Sam hoe
Sam hoe, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Jan 2024
Nice big pool!
Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars.
The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in!
The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple.
However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Kim Beng
Kim Beng, 4-night trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2023
Need upgrade for wifi
Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it.
Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room.
Upset as not able to play my online game and watch u tube.
Paul
Paul, 3-night trip
Verified Hotels.com guest review
6/10 Good
10 Dec 2023
Joseph Kinn Fei
Joseph Kinn Fei, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2023
Awesome location!
Ahmad
Ahmad, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 June 2023
Good
Jude
Jude, 2-night trip
Verified Expedia guest review
2/10 Poor
24 May 2023
Shih Wei
Shih Wei, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 Mar 2023
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much.
But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
SIEW LEE
SIEW LEE, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 Dec 2022
Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Kim Loong
Kim Loong, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 Sept 2022
Ikmal Hisham
Ikmal Hisham, 2-night trip
Verified Hotels.com guest review
6/10 Good
2 Sept 2022
Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Mun Yee
Mun Yee, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 July 2022
Hotel Stay
Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
Verified traveller
7-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2021
Sweep your room
Was a nice hotel with great service. Nice bar/restaurant area but only downside was the room which was a little dirty. Looked to not have been swept properly with hair and dust on the floor in the bedroom and bathroom. Not too bad though. Nice swimming pool, but getting drinks was a little slow as bar was closed so the attendant had to keep running to the bar downstairs to bring the drinks.
Anish
Anish, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 Oct 2020
Mediocre at best
For the price, I expected more. The rooms were small with few amenities. Very basic setup for such a large hotel that does banquets, weddings, etc. The only useful feature is that it's across the street from a shopping center with plenty of food.
There is just nothing I can say that was good about the stay
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
26 Aug 2020
Room is clean, but it’s quite old unlike the display picture. Hotel is opposite to the shopping mall so it’s walkable distance for shopping. Breakfast is okay.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Mar 2020
Eugene
Eugene, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 Feb 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
22 Feb 2020
It's not near town but the saving grace is that it's opposite Central Festival which provides an excellent shopping experience. Cleanliness is definitely a plus point with this hotel. The pool and gym seems kind of waste as not many guests are using. The breakfast spread is mediocre at best as the selection doesn't change much. Otherwise this is an ideal hotel for those who doesn't like crowd and just want a peaceful stay in Hatyai.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
19 Feb 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
18 Feb 2020
SHIN YUN
SHIN YUN, 1-night trip
Verified Hotels.com guest review
4/10 Fair
1 Feb 2020
Few unique that is different from other hotels i visited with Expedia booking.
They charge a 5yr old for breakfast
They take room deposit by only cash
I stayed level4, the ballroom’s music was clearly heard and made my night till 12am! And they cant do anything about it.
The Expedia message to hotel, they dun even reply, not sure if thats even something they use or work with