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Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
Uvero Alto beachfront property with 12 restaurants, spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
View from property
Front of property
46-inch LED TV with cable channels, TV
View from property
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • On the beach
  • 12 restaurants and 4 poolside bars
  • 15 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Terrace
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, (2248)
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About the area

Map
Playas Uvero Alto, Punta Cana, 23000

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive - 1.3 km
  • Macao Beach - 22 min drive - 11.2 km
  • Cana Bay Golf Club - 25 min drive - 19.7 km
  • Iberostar Golf Course - 26 min drive - 22.1 km
  • Arena Gorda Beach - 29 min drive - 21.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 46 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

At Excellence El Carmen - Adults Only - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll have access to on-site scuba-diving, snorkelling and beach volleyball. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. The Kitchen Table, one of 12 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 4 poolside bars, a rooftop terrace and a beach bar. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 492 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Pilates classes
  • Beach volleyball
  • Scuba diving
  • Snorkelling
  • Shopping

Working away

  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2016
  • Rooftop terrace
  • Garden
  • Fitness centre
  • 6 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only
  • Beaux Arts architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 108
  • Accessible airport shuttle

Room amenities

Be entertained

  • 46-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

MIILE has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Basmati – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Chez Isabelle – This fine-dining restaurant specialises in French cuisine and only serves dinner. Open daily.
The Grill – This steakhouse serves lunch and dinner. Open daily.
Agave – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of DOP 14376.39 per vehicle (return. Maximum occupancy 2)
  • Local area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

Also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

Does Excellence El Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Excellence El Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excellence El Carmen - Adults Only - All Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at Excellence El Carmen - Adults Only - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Excellence El Carmen - Adults Only - All Inclusive?
Yes, there's free self, valet and extended parking.
Is an airport shuttle service offered by Excellence El Carmen - Adults Only - All Inclusive?
Yes, an airport shuttle is available. The charge is DOP 14376.39 per vehicle return.
What are the check-in and check-out times at Excellence El Carmen - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Excellence El Carmen - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Casino Avalon Princess (27-min drive) is nearby.
What is there to do at Excellence El Carmen - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, volleyball and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes Pilates, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Excellence El Carmen - Adults Only - All Inclusive also has 4 poolside bars, 15 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Excellence El Carmen - Adults Only - All Inclusive?
Yes, there are 12 on-site restaurants, featuring international cuisine.
Does Excellence El Carmen - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Excellence El Carmen - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Excellence El Carmen - Adults Only - All Inclusive like?
Excellence El Carmen - Adults Only - All Inclusive is in Uvero Alto. Popular attractions include Bavaro Beach, which is 50 minutes away by car.

Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

mariluz, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Alphonso, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cameron, 4-night trip
Verified Hotels.com guest review

6/10 Good

Hai, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Kasey, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Mercedes, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Dianelis, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Angelica m, 3-night trip
Verified Expedia guest review

8/10 Very good

Jesse, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love the property, Love the Staff, the food was fantastic! Fun activities!, etc!!! They take really good care of us!! We have stayed here 3 times!!❤️❤️❤️
Jane D., 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent property
Marc, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved it so much
Taylor, 6-night romance trip
Verified Expedia guest review

6/10 Good

You can tell the resort is a little run down, when requested for room cleaning, they didn't give us new towels, they just hung up the ones we put on the ground to be replaced, they rose petals and sand was swept under the bed, the jacuzzi had to be called in to work. If you want a private resort, this is great. Food is alright, but it's not amazing.
Eric P., 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michele, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Very good staying,everyone is amazing and attentive
marlon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Kristi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean grounds
Ali, 5-night trip
Verified Expedia guest review

8/10 Very good

Anuradha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Was very satisfied
Derrick, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything about this resort is awesome. I spoke with concierge via email and she helped me celebrate my husband's birthday. We had balloons, cake,fruit ,champagne. The cleaning of the room was excellent-they really work hard.Not only was my junior swim up suite spotless ,they also decorated with the towels and flowers. One day after a fantastic romantic beach dinner we came to our room to find the jacuzzi setup for us with bubbles. Every Employee we encounter said hello and was super Friendly.
Susan, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Staff
Washington, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

All around beautiful resort. Beach vendors were annoying.
Troy, 7-night romance trip
Verified Expedia guest review

8/10 Very good

The resort was beautiful. Had a few negatives in my room like hot water not working properly and didn't like the excellence liquor package I paid for that wasn't exclusive at every bar. However the resort was very nice and staff was great.
Taslim, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful (even if the food/drinks are pretty bad)
Beautiful property with friendly staff, we had a beachfront swim out honeymoon suite and I would highly recommend it. We did see the reviews about food/drinks being subpar and that was the only flaw in the place. Drinks especially just were horrible. Our preference was Lobster House for breakfast/lunch and Basmati was good. Chill vibe, not loud, which is is what we were looking for. Rooms toward the front of the resort are really close to the evening music which is pretty loud, if you're sensitive to that, try to get a room farther back. There are a lot of people walking around trying to see excursions, massages, etc., but they are respectful and don't pester, and generally won't approach if you're looking away, but it's a steady stream. If food/drinks are your prime reason for choosing a resort, I would go somewhere else, but for us, it wasn't enough to skew our relaxation and appreciation of the beauty of the beach and resort overall.
maureen, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wow!! Amazing place and worth every second! My fiancé and I did a thorough research of all resorts and read reviews, and we are so happy that we chose Excellence. Here are a couple of hints to help you make your decision and book the trip: -the food is amazing! Make sure to pay for the Excellence package to be able to get into the Magna restaurant. The Excellence package is 100 percent worth it. -Invest in the room with the private pool (not swim-up pool) these rooms are completely private, away from the crowd and you get your own private pool! -bring floaties if you do get your own pool -bring cash and be generous. The staff here is not only amazing and wants to make sure that your stay goes perfect, but they genuinely care about your experience, so tip them!! -pay attention to the dress codes at restaurants so you can bring the right clothing -for those reviews complaining about the staff not being able to understand you…you’re in a foreign country!!! Invest in Duolingo before coming here. Carmen (outside bartender), Valencio, and Kiahira Valdez were so attentive and made our experience extra special by going above and beyond for us. We are so thankful for you and will see you again when we return shortly. We are already planning our next trip with a group of friends because our experience was exceptional. I know you’re probably reading this review and still researching other properties to determine which is the best. Just book this resort!!
Natalie, 3-night romance trip
Verified Expedia guest review