1201 Main St, Valet Entrance: 1220 Elm St, Dallas, TX, 75202
What's nearby
Dallas World Aquarium - 6 min walk - 0.6 km
Sixth Floor Museum - 8 min walk - 0.7 km
Kay Bailey Hutchison Convention Center - 9 min walk - 0.8 km
Reunion Tower - 14 min walk - 1.2 km
American Airlines Center - 19 min walk - 1.6 km
Getting around
Love Field Airport (DAL) - 19 min drive
Dallas-Fort Worth International Airport (DFW) - 21 min drive
Dallas Medical-Market Center Station - 9 min drive
Dallas Union Station - 10 min walk
West Irving Station - 17 min drive
Akard Station - 3 min walk
West End Station - 6 min walk
Saint Paul & Federal Tram Stop - 9 min walk
Restaurants
McDonald's - 3 min walk
Starbucks - 2 min walk
Twisted Trompo - 2 min walk
Frankie's - 2 min walk
WingBucket - 1 min walk
About this property
The Westin Dallas Downtown
The Westin Dallas Downtown puts you in a great location, within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Grill and Vine, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Akard Station is 3 minutes and West End Station is 6 minutes.
Languages
English, Spanish
At a glance
Hotel size
326 rooms
Arranged over 32 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
The valet parking entrance is located at 1200 Elm Street.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (dogs only, 1 total, up to 25 kg per pet)
Service animals welcome
Internet
Free WiFi in public areas
WiFi (speed: 50+ Mbps) and wired internet access in rooms*
Parking
On-site self-parking (USD 30 per night)
On-site valet parking (USD 45 per night; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
2 restaurants
Bar/lounge
Coffee shop
Private dining
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Shopping
Bike rentals nearby
Scooter/moped hire nearby
Segway hire/tours nearby
Working away
Business centre
21 meeting rooms
Computer station
Conference centre (7320 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Library
Television in common areas
24-hour fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Grab bar in shower
Roll-in shower
Transfer shower
Lever door handles
Wheelchair-width doorways
Phone accessibility kit
Room amenities
Be entertained
IPod docking station
42-inch LCD TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Alarm clock
Pillow-top mattress
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Wireless Internet access (surcharge) (speed of 50+ Mbps) and wired Internet (surcharge)
Free local calls
Food and drink
Champagne service
Fridge
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Grill and Vine – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
One Main Perc – This café serves breakfast, lunch and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 200.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
0.819 per cent destination fee will be charged
Optional extras
WiFi is available in guest rooms for USD 14.95 per day (rates may vary)
Wired internet access is available in guestrooms for USD 14.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 24.95 for adults and USD 24.95 for children
Early check-in can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs USD 30 per night
Valet parking costs USD 45 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 5:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Westin Dallas Downtown Hotel
Westin Dallas Downtown
The Westin Dallas Dallas
The Westin Dallas Downtown Hotel
The Westin Dallas Downtown Dallas
The Westin Dallas Downtown Hotel Dallas
Frequently asked questions
Does The Westin Dallas Downtown offer free cancellation for a full refund?
Yes, The Westin Dallas Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Dallas Downtown?
Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 10:00 PM.
Are pets allowed at The Westin Dallas Downtown?
Yes, dogs stay for free, with a limit of 1 total and maximum weight of 25 kg per pet.
Is parking offered on site at The Westin Dallas Downtown?
Yes. Self-parking costs USD 30 per night. Valet parking costs USD 45 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Westin Dallas Downtown?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Westin Dallas Downtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near The Westin Dallas Downtown?
Yes, there are 2 on-site restaurants, featuring American cuisine.
What's the area around The Westin Dallas Downtown like?
The Westin Dallas Downtown is in Downtown Dallas, a short 3-minute walk from Akard Station and 19 minutes' walk from American Airlines Center.
The Westin Dallas Downtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Dec 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
6/10 Good
9 Dec 2024
Rainey
Rainey, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
shirin
shirin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Oct 2024
Ridiculous service from a Westin
My room card didn’t work for parking even though I kept notifying staff and they claimed they fixed it. So i had to pay for parking separately every day. They also charged my personal credit card even though I paid for everything beforehand with my work card.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Denisa
Denisa, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
12 Oct 2024
Sohail
Sohail, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
Excellent hotel and the seafood in the restaurant is superb and fresh. Staff was amazing from the check in to restaurant and all around.
Jeffery
Jeffery, 1-night business trip
Verified Expedia guest review
8/10 Very good
26 Sept 2024
jaquan
jaquan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
Nice place. They lost my dry cleaning, so l purchased more clothes. I arrived Tues, gave them clothes on Wedns.They said i'd get them back Thurs. I spoke with them about this a few times. I left Sunday morn without my clothes. What am l to think about this ? Did they just throw my clothes in a corner and forget them?
Barry
Barry, 5-night trip
Verified Expedia guest review
6/10 Good
21 Sept 2024
Sara
Sara, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
Matt
Matt, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2024
Clean and nice
Kianna
Kianna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
Labryan
Labryan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2024
Clean and comfortable guest rooms right in the heart of downtown. We enjoyed our stay!
Shannon
Shannon, 3-night trip
Verified Expedia guest review
8/10 Very good
8 Sept 2024
Justin
Justin, 1-night trip
Verified Expedia guest review
8/10 Very good
7 Sept 2024
Loved the walking downtown access to a verity of restaurants.