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Radisson Hotel Kandy

4.0 star property
Enjoy stunning views from your rooftop perch or work out under starry skies. Savor local flavors in one of two restaurants.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Radisson Hotel Kandy

Outdoor pool, pool loungers
Terrace/patio
Aerial view
Outdoor pool, pool loungers
Reception
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
  • Connecting rooms available
  • Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is AU$238
includes taxes & fees
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | View from room

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is AU$189
includes taxes & fees
16 Jan - 17 Jan
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About the area

Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000

What's nearby

  • Kandy Lake - 6 min walk
  • Wales Park - 12 min walk
  • Temple of the Tooth - 18 min walk
  • Kandyan Art Association & Cultural Centre - 20 min walk
  • Royal Palace of Kandy - 3 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 160 min drive
  • Kandy Railway Station - 21 min walk

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬12 min walk
  • ‪The Empire Café - ‬16 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Radisson Hotel Kandy

Take in the views from the rooftop terrace when you stay at Radisson Hotel Kandy. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. An outdoor pool, a bar/lounge and a 24-hour fitness centre are other highlights.

Languages

English

At a glance

DONE

Hotel size

    • 122 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • At least 80% organic food
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: USD 70
  • Christmas Eve (24 December) gala dinner per child: USD 35 (from 6 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: USD 70
  • New Year's Eve (31 December) gala dinner per child: USD 35 (from 6 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Frequently asked questions

Does Radisson Hotel Kandy offer free cancellation for a full refund?
Yes, Radisson Hotel Kandy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Radisson Hotel Kandy?
Yes, there's an outdoor pool.
Are pets allowed at Radisson Hotel Kandy?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Radisson Hotel Kandy?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Radisson Hotel Kandy?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Radisson Hotel Kandy and nearby?
Radisson Hotel Kandy has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Radisson Hotel Kandy?
Yes, there are 2 on-site restaurants.
What's the area around Radisson Hotel Kandy like?
Radisson Hotel Kandy is in the heart of Kandy, a short 6-minute walk from Kandy Lake and 12 minutes' walk from Wales Park.

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Pushpa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay in Kandy
Veronica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pushpa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good, but can do better!
It was our first stay in Sri Lanka, but I must say, charging for extra bottles of water … that’s not acceptable anymore, c’mon! Food was ok, I would rate 3.5 out of 5, service of the staff were also ok! Overall, I think they still have a lot of room for improvement
Pritam, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Usman Ahzaz, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nijo, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Mark, 3-night trip
Verified Hotels.com guest review

8/10 Very good

This is a good hotel and staff are very attentive & helpful. I was particularly impressed with our room cleaner (Chamika) who every day surprised us with a beautiful towel sculpture left on the bed. He is really talented! I was, however, disappointed with the room lightin. You have to put every room light on during the evening (waste of electricity) and even then the rooom was not bright enough. It would be far more economical and practical to have a main ceiling light.
David, 4-night family trip
Verified Expedia guest review

4/10 Fair

Housekeeping is pretty bad. We received a room WITHOUT dental kits, bathroom slippers and had to call seceral times to get an Iron/Ironing Board. Staff in general is really good, friendly and helpful though it's just that their Housekeeping shouldn't overlook the room amenities.
Sajith, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
Wellesley, 2-night trip
Verified Expedia guest review

8/10 Very good

Bernard, 1-night trip
Verified Expedia guest review

8/10 Very good

Wonderful location,the staff very friendly. The amenities should be ergonomic. Wish they had a few more towels available, especially given the humidity.
Thikshan, 1-night family trip
Verified Expedia guest review

4/10 Fair

Lousy hotel, horrible experience. A/c doesn’t work in the room. Water pressure and temperature zero. Smelly rooms. Never ever recommend anyone. Think before u book. Shame for Radisson Brand
Rekha, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Clean, comfortable, and nicely situated.
Thomas, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Davina, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Philomena, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 1-night trip
Verified Expedia guest review

2/10 Poor

Probably the worst hotel we have stayed in. Main issue was the cleanliness, hopefully i can add photos to this review to show the state on the Bedding, looked like the sheets hadnt been washed since someone deficated on them!!! As for the smell in the room, what looked like someone died on the carpets and the food looking like it had been out for days! If we could have moved hotels that evening we would have, but it was late when we arrived. Staff response to the state of the rooms...."well it's one of our nicest rooms...." but it doesnt matter if its so dirty! Anyway, we checked out the next day rather than staying for the 3 nights booked. The general manager said "he understood and that we should apply for the refund of the 2 unused nights through Expedia and that he would sort it out at his end. The team at Expedia were very helpful but guess what, refund rejected. Having now tried twice to contact Radisson directly with no response we decided to do this review. Having had an amazing stay at the Radisson Red in Cape Town recently, it is not the chain, but i think a management change in Kandy would help! One final word of warning, the TukTuk driver in the smart white outfit who hangs around the hotel and is friends with the luggage guy at the hotel should be barred. He is aggressive, threatens you when you just want to walk to the Lake, threatens taxi drivers! Beware. I dont like giving these kinds of reviews but needs doing to save other travellers.
Philip, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A beautiful hotel overlooking the city and lake in Kandy. Has everything you need for a comfortable stay. A nice rooftop bar to relax before a peaceful quiet sleep.
Tadhg, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kenneth, 1-night trip
Verified Expedia guest review

4/10 Fair

Rooms smells very bad, food is not worth for the price you paid, towels and bed seats are not clean house keeping is not done there job, we end up fixing the shower faucets,air condition was in repairs.
Balakumar, 1-night family trip
Verified Expedia guest review

2/10 Poor

Staff was quick with check in. Room was very comfortable with a good view.
Swarnalata, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Børge, 1-night trip
Verified Hotels.com guest review

8/10 Very good

jose, 1-night trip
Verified Expedia guest review